Genpact B2B Executive Interview Questions and Answers

Q1. Introduction and about experiance
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Q2. About work managment in organization
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Q1. Introducing oneself, discussing experiences, and other
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Q2. Regarding the workplace culture and organization
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Q1. Self introduction
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Q2. What are your current roles and responsibilities?
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Q1. What is property and casualty insurance?
Ans. 
Property and casualty insurance provides coverage for property damage and liability risks.
• Property insurance covers damage to physical property such as homes, buildings, and personal belongings.

• Casualty insurance covers liability risks such as bodily injury or property damage caused to others.

• Examples include homeowners insurance, auto insurance, and commercial property insurance.
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Q2. What is the endorsement and policy lifecycle in insurance?
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Endorsement and policy lifecycle in insurance involves making changes to an existing policy and managing it throughout its duration.
• Endorsements are changes made to an existing insurance policy, such as adding or removing coverage, changing policy limits, or updating personal information.

• The policy lifecycle includes the issuance of the policy, endorsements, renewals, and eventual cancellation or expiration.

• Insurance c...read more
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Aptitude test is based on quantitative apptitude, English and computer

Q1. Mostly based on language you know
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Q2. Gave 1 small code to write
Ans. 
Write a small code to reverse a string in an array of strings
• Iterate through each string in the array

• Use built-in functions or write a custom function to reverse each string

• Store the reversed strings back in the array
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Q1. Tell me about yourself
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Experienced Operations Executive with a proven track record of optimizing processes and driving efficiency.
• Over 10 years of experience in operations management

• Successfully implemented cost-saving initiatives resulting in 20% reduction in expenses

• Led cross-functional teams to improve workflow and increase productivity

• Strong analytical skills and ability to identify areas for improvement

• Excellent communication and leader
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Q2. Why should I hire you
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Short-answer questions, story-based questions, and aptitude tests:

The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.

1 hour discussion on various topics

Q1. Tell me about yourself
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Q2. About company, why this role
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Q1. Same as 1st round
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Q1. Paragraph reading
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Q2. Repeat the words
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Q1. About yourself and your work experience.
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Q2. Why you want to work in Accenture.
Ans. 
I want to work in Accenture because of its reputation for providing excellent customer service and its focus on innovation and growth.
• Accenture is known for its strong emphasis on customer service and satisfaction

• I am impressed by Accenture's commitment to innovation and cutting-edge technology

• I believe working at Accenture will provide me with opportunities for professional growth and development
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Q1. Tell me about your self
Ans. 
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.
• I have over 5 years of experience in customer service roles

• I am skilled in active listening and problem-solving

• I have a track record of exceeding customer satisfaction goals

• I am proficient in using CRM systems and handling high call volumes
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Q2. Who was your ideal person
Ans. 
My ideal person is someone who is empathetic, patient, and a good listener.
• Empathetic - able to understand and share the feelings of others

• Patient - able to remain calm and composed in challenging situations

• Good listener - attentive and responsive to the needs of others

• Example: A mentor who guided me through difficult times with compassion and wisdom
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Q1. What is your strength
Ans. 
My strength lies in my ability to effectively lead teams, make strategic decisions, and drive results.
• Strong leadership skills

• Ability to make strategic decisions

• Drive results through effective planning and execution
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It was good, well structered interview