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Genisys Customer Care Executive Interview Questions and Answers
Genisys Customer Care Executive Interview Experiences
1 interview found
Anonymous
(1 Question)
- Q1. Tell me about yourself
- Ans. Be prepare to make concise answers without any grammatical mistakes
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Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Self introduction about the process
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Technical realted to Sales
- Q2. Why sales Job you interested
Interview Preparation Tips
I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself.
- Q2. What is your family background?
- Q3. Share details of your previous job.
Interview Preparation Tips
- Customer Service
I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. They asked about How have you developed Business in your Ex Company
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
Typing test
(2 Questions)
- Q1. What is your family background?
- Q2. Tell me about yourself.
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
Typing test
(1 Question)
- Q1. Ss hiukd be more careful
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
Typing test
(1 Question)
- Q1. Self introduction about introduction
Interview Preparation Tips
I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Short introduction
- Q2. What do you mean by customer service
- Ans.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer queries and concerns
It includes providing product information and resolving complaints
Good customer service can lead to customer loyalty and positive word-of-mouth
Examples include answering phone calls, responding to emails, and providing live chat support
- Q3. Scenario based questions
Interview Preparation Tips
I applied via Referral and was interviewed before Sep 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. How will you handle irated customers
Interview Preparation Tips
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Genisys Customer Care Executive Interview Process
based on 1 interview
Interview experience
Intertek
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