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G S Technologies IT Technical Support Engineer Interview Questions and Answers

Updated 11 Mar 2024

G S Technologies IT Technical Support Engineer Interview Experiences

1 interview found

IT Technical Support Engineer Interview Questions & Answers

Anonymous

posted on 11 Mar 2024

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Technical

(2 Questions)

Q1. How to share printer

Ans.

To share a printer, you can set up printer sharing on a network or connect the printer to a print server.

Enable printer sharing on the computer the printer is connected to
Connect the printer to a network and enable printer sharing
Use a print server to share the printer on the network

Answered by AI

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Q2. Explain types of Firmwall

Ans.

Firewalls can be categorized into three types: packet filtering, stateful inspection, and proxy server.

Packet filtering firewalls examine packets and block or allow them based on predefined rules.
Stateful inspection firewalls keep track of the state of active connections and make decisions based on the context.
Proxy server firewalls act as an intermediary between clients and servers, filtering and forwarding traffic.
Ex...

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Skills evaluated in this interview

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Interview Tips & Stories

amanchoudhari

student at

Pune Institute of Computer Technology, Pune

SAP Labs Interview Experience | On-Campus | SAP Basis Consultant

I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA

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Interview questions from similar companies

IT Technical Support Engineer Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 16 Sep 2024

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via AmbitionBox and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself?

Ans.

Experienced IT Technical Support Engineer with a passion for troubleshooting and problem-solving.

Over 5 years of experience in providing technical support to end-users
Proficient in troubleshooting hardware and software issues
Strong communication skills and ability to explain technical concepts to non-technical users
Certified in ITIL and CompTIA A+
Previous experience in managing IT helpdesk tickets and resolving issues

Answered by AI

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Q2. What is your big achievement?

Ans.

Implemented a new ticketing system that reduced response time by 50%.

Designed and implemented a new ticketing system for tracking and resolving technical issues
Collaborated with team members to gather requirements and ensure smooth implementation
Provided training to staff on how to use the new system effectively

Answered by AI

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Round 2 - Assignment

Related to the hardware and software.

Interview Preparation Tips

Interview preparation tips for other job seekers - I advise to the company whenever you get a candidate do it immediately response.

Desktop Support Engineer Interview Questions & Answers

Accenture

Kushagra Pandey

posted on 15 Oct 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Name & bio & education

Add your answer

Q2. Future goals & achievements.

Ans.

My future goal is to become a senior Desktop Support Engineer and achieve industry certifications.

Obtain industry certifications such as CompTIA A+ and Microsoft Certified Desktop Support Technician (MCDST)
Gain experience in troubleshooting complex technical issues
Lead projects to improve efficiency and productivity in the IT department

Answered by AI

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Round 2 - Technical

(2 Questions)

Q1. What is dhcp ?

Ans.

DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.

DHCP assigns IP addresses to devices on a network
It also provides other network configuration information such as subnet mask and default gateway
DHCP servers lease IP addresses to devices for a specific period of time
DHCP helps in reducing manual configuration errors

Answered by AI

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Q2. How to boot a new laptop

Ans.

To boot a new laptop, you need to press the power button and wait for the operating system to load.

Press the power button to turn on the laptop
Wait for the manufacturer's logo to appear on the screen
The operating system will start loading
Enter any necessary login credentials if prompted

Answered by AI

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Round 3 - Technical

(2 Questions)

Q1. Networking question about class a - e

Add your answer

Q2. Tricky question about topology

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare from 99guru , it’s very easy to crack

Skills evaluated in this interview

Desktop Support Engineer Interview Questions & Answers

HCLTech

Anonymous

posted on 21 Oct 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via campus placement at Veer Bahadur Singh Purvanchal University (VBSPU) and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Desktop support related

Add your answer

Q2. Technical related questions

Add your answer

Desktop Support Engineer Interview Questions & Answers

Wipro

Anonymous

posted on 24 Apr 2024

Interview experience

Poor

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical

(2 Questions)

Q1. Dns , dhpc, outlook,excel, ms office

Add your answer

Q2. Outlook configuration process

Add your answer

Desktop Support Engineer Interview Questions & Answers

TCS

Anonymous

posted on 17 Sep 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

4-6 weeks

Result

Selected

I applied via Naukri.com and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

Medium to hard question.

Round 3 - Coding Test

One is easy problem another one medium problem.

Round 4 - HR

(3 Questions)

Q1. Tell me about your self.

Add your answer

Q2. What is your project.

Add your answer

Q3. What is your stregth.

Ans.

My strength lies in my ability to troubleshoot technical issues efficiently and effectively.

Strong problem-solving skills
Excellent communication skills
Ability to work well under pressure
Attention to detail
Experience with various operating systems and software applications

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidents and gives answer very smartly.

Desktop Support Engineer Interview Questions & Answers

Teleperformance

Anonymous

posted on 14 Nov 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself.

Ans.

I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.

Over 5 years of experience in providing desktop support to end users
Proficient in diagnosing and resolving hardware and software issues
Skilled in setting up and configuring desktops, laptops, and peripherals
Excellent customer service and communication skills
Certified in CompTIA A+ and Mic...

Answered by AI

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Q2. What is your salary expectation?

Add your answer

Round 2 - Technical

(4 Questions)

Q1. What is dora process.

Ans.

The DORA process stands for Discover, Offer, Request, and Acknowledge. It is a method used in DHCP to assign IP addresses to devices.

Discover: Device sends a broadcast message to discover DHCP servers on the network
Offer: DHCP server responds with an IP address offer to the device
Request: Device requests the offered IP address from the DHCP server
Acknowledge: DHCP server acknowledges the request and assigns the IP addr

Answered by AI

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Q2. What is incident and service request?

Ans.

An incident is an unplanned interruption to an IT service or reduction in the quality of an IT service. A service request is a formal request from a user for something to be provided.

An incident is a disruption to normal operation that requires immediate attention to restore service.
A service request is a formal request from a user for information, advice, a standard change, or access to a service.
Examples: Incident -

Answered by AI

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Q3. Which outlook file is responsible for taking backup?

Ans.

The outlook file responsible for taking backup is the PST file.

PST file stores emails, contacts, calendar events, and other data in Outlook.
Users can manually backup their PST file by exporting it from Outlook.
Third-party backup software can also be used to automatically backup the PST file.

Answered by AI

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Q4. What is port number of SMTP/POP/IMAP?

Ans.

SMTP - 25, POP - 110, IMAP - 143