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I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
Current is the flow of electric charge, voltage is the potential difference between two points, and capacity is the amount of charge a battery can store.
Current is measured in Amperes (A) and represents the flow of electric charge through a circuit.
Voltage is measured in Volts (V) and represents the potential difference between two points in a circuit.
Capacity of a battery is measured in Ampere-hours (Ah) or milliamper...
An alternator is a device that converts mechanical energy into electrical energy in the form of alternating current.
An alternator is commonly used in vehicles to charge the battery and power the electrical system.
It consists of a rotor, stator, and diode rectifier assembly.
Alternators produce alternating current (AC) which is then converted to direct current (DC) by the rectifier.
They are more efficient and reliable th...
Specific gravity is the ratio of the density of a substance to the density of a reference substance. Service Engineer roles include maintenance, troubleshooting, and repair of equipment. Batteries in vehicles provide electrical power for starting the engine and running accessories.
Specific gravity is a measure of how dense a substance is compared to water.
Service Engineer responsibilities may include maintenance, troub...
The type of call refers to the nature of the service request or issue reported by the customer.
The type of call could be related to equipment malfunction, software issues, installation support, or general inquiries.
Examples include troubleshooting a faulty machine, assisting with software configuration, providing guidance on product usage, or answering questions about service contracts.
Exide Industries interview questions for designations
Tools for resolution of customer complaints include CRM software, communication tools, knowledge base, and feedback forms.
CRM software for tracking customer interactions and history
Communication tools like email, phone, and live chat for quick responses
Knowledge base for self-service options and FAQs
Feedback forms for gathering customer input and improving service
Escalation procedures for unresolved complaints
Get interview-ready with Top Exide Industries Interview Questions
I applied via LinkedIn and was interviewed before Feb 2023. There were 2 interview rounds.
An inverter is a device that converts direct current (DC) to alternating current (AC) for various applications.
Converts DC to AC power
Used in solar power systems to convert DC electricity from solar panels to AC electricity for use in homes
Commonly used in uninterruptible power supplies (UPS) to provide backup power during outages
I applied via LinkedIn and was interviewed in Aug 2021. There were 3 interview rounds.
To do warranty of a battery, assess the warranty period, determine the terms and conditions, and provide necessary documentation.
Assess the warranty period offered by the manufacturer or seller
Determine the terms and conditions of the warranty, such as coverage, limitations, and exclusions
Provide necessary documentation, including proof of purchase and warranty registration
Inspect and evaluate the battery for any defec...
I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.
I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
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