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I applied via Referral and was interviewed in Nov 2022. There were 3 interview rounds.
Handling customer complaints requires active listening, empathy, and prompt resolution.
Listen actively to the customer's complaint and acknowledge their concerns.
Show empathy and understanding towards the customer's situation.
Offer a prompt resolution or solution to the customer's complaint.
Follow up with the customer to ensure their satisfaction with the resolution.
Document the complaint and resolution for future refe...
Increasing fleet SOA requires regular maintenance, efficient operations, and effective communication.
Regular maintenance of vehicles to prevent breakdowns and ensure optimal performance
Efficient operations through route optimization, fuel management, and driver training
Effective communication between fleet managers, drivers, and customers to address issues and improve service
Investing in technology such as telematics a...
I joined your company because of its excellent reputation, strong company culture, and opportunities for growth.
Excellent reputation: Your company is known for its high-quality products and services, which aligns with my professional values.
Strong company culture: I was impressed by the positive work environment and the emphasis on teamwork and collaboration.
Opportunities for growth: Your company offers various trainin...
I expect a competitive salary based on my experience, skills, and the responsibilities of the Senior Service Engineer role.
Research the average salary range for Senior Service Engineers in your industry and location.
Consider your years of experience, relevant skills, and qualifications.
Factor in the responsibilities and expectations of the Senior Service Engineer position.
Be prepared to negotiate and discuss salary exp
I joined as a SSE because of my passion for problem-solving and my desire to contribute to the success of the team.
I have a strong technical background and enjoy troubleshooting complex issues.
I am motivated by the opportunity to work on challenging projects and make a meaningful impact.
I appreciate the collaborative nature of the role and the chance to learn from experienced professionals.
I believe my skills and exper...
posted on 8 Mar 2022
I applied via Naukri.com and was interviewed before Mar 2021. There were 3 interview rounds.
Maintenance department
posted on 26 Oct 2024
I applied via Approached by Company and was interviewed in Oct 2023. There were 4 interview rounds.
Breakdown handle in 48 hours
Handling warranty for Diesel equipments involves understanding the terms and conditions, verifying eligibility, coordinating repairs, and ensuring customer satisfaction.
Understand the terms and conditions of the warranty for Diesel equipments
Verify the eligibility of the equipment for warranty coverage
Coordinate repairs or replacements as needed under warranty
Ensure customer satisfaction by providing timely and efficie...
posted on 13 Jun 2024
I applied via Company Website and was interviewed in Dec 2023. There were 2 interview rounds.
My dream for a great opportunity is to work in a challenging and rewarding customer service role where I can make a positive impact on customers' experiences.
I aspire to excel in providing exceptional customer service by actively listening to customers' needs and finding effective solutions.
I dream of being part of a supportive team that values collaboration and continuous learning to enhance customer satisfaction.
I en...
I applied via Campus Placement and was interviewed in Nov 2023. There were 2 interview rounds.
About last company work culture and job profile
I applied via Naukri.com and was interviewed in Sep 2022. There were 2 interview rounds.
Per axle load varies for different vehicle configurations like 6X2/6X4 etc.
Per axle load is the maximum weight that can be carried by a single axle of a vehicle.
For a 6X2 configuration, the per axle load is typically around 7-8 tons.
For a 6X4 configuration, the per axle load is typically around 10-11 tons.
Different angles affect tyre wear and performance.
Camber angle affects the wear on the inside or outside of the tyre.
Toe angle affects the wear on the edges of the tyre.
Caster angle affects the stability and steering of the vehicle.
Incorrect angles can lead to uneven wear, reduced performance, and safety issues.
Regular alignment checks can help maintain proper angles and prolong tyre life.
based on 16 reviews
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