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Exide Industries Senior Service Engineer Interview Questions and Answers

Updated 8 Jan 2025

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Work profile & understanding
  • Q2. How to handle customer complaint
  • Ans. 

    Handling customer complaints requires active listening, empathy, and prompt resolution.

    • Listen actively to the customer's complaint and acknowledge their concerns.

    • Show empathy and understanding towards the customer's situation.

    • Offer a prompt resolution or solution to the customer's complaint.

    • Follow up with the customer to ensure their satisfaction with the resolution.

    • Document the complaint and resolution for future refe...

  • Answered by AI
  • Q3. How to increase fleet SOA
  • Ans. 

    Increasing fleet SOA requires regular maintenance, efficient operations, and effective communication.

    • Regular maintenance of vehicles to prevent breakdowns and ensure optimal performance

    • Efficient operations through route optimization, fuel management, and driver training

    • Effective communication between fleet managers, drivers, and customers to address issues and improve service

    • Investing in technology such as telematics a...

  • Answered by AI
Round 3 - HR 

(3 Questions)

  • Q1. Why you join our company
  • Ans. 

    I joined your company because of its excellent reputation, strong company culture, and opportunities for growth.

    • Excellent reputation: Your company is known for its high-quality products and services, which aligns with my professional values.

    • Strong company culture: I was impressed by the positive work environment and the emphasis on teamwork and collaboration.

    • Opportunities for growth: Your company offers various trainin...

  • Answered by AI
  • Q2. How much you expected salary
  • Ans. 

    I expect a competitive salary based on my experience, skills, and the responsibilities of the Senior Service Engineer role.

    • Research the average salary range for Senior Service Engineers in your industry and location.

    • Consider your years of experience, relevant skills, and qualifications.

    • Factor in the responsibilities and expectations of the Senior Service Engineer position.

    • Be prepared to negotiate and discuss salary exp

  • Answered by AI
  • Q3. Why you join as a SSE
  • Ans. 

    I joined as a SSE because of my passion for problem-solving and my desire to contribute to the success of the team.

    • I have a strong technical background and enjoy troubleshooting complex issues.

    • I am motivated by the opportunity to work on challenging projects and make a meaningful impact.

    • I appreciate the collaborative nature of the role and the chance to learn from experienced professionals.

    • I believe my skills and exper...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Understanding of working profile and explain what they want from you
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Technical utility team other wise handling
  • Q2. Maintenance department hanging over all machine handle the
  • Q3. Press shop machine molding machine die casting machine spm machine
Round 2 - Technical 

(2 Questions)

  • Q1. Maintenance department handling
  • Q2. Mechanical and utility over all
Round 3 - Group Discussion 

Maintenance department

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintenance department overall electrical and mechanical active
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Quality check and production related
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Basic electrical and mechanical subject related questions
  • Q2. Electricity EMF resistance semiconductor voltage current etc.
  • Q3. Torque, force assembly design, diagrams
Round 2 - Case Study 

Breakdown handle in 48 hours

Round 3 - HR 

(1 Question)

  • Q1. Basic information about work
Round 4 - One-on-one 

(1 Question)

  • Q1. Warranty handle for Diesel equipments
  • Ans. 

    Handling warranty for Diesel equipments involves understanding the terms and conditions, verifying eligibility, coordinating repairs, and ensuring customer satisfaction.

    • Understand the terms and conditions of the warranty for Diesel equipments

    • Verify the eligibility of the equipment for warranty coverage

    • Coordinate repairs or replacements as needed under warranty

    • Ensure customer satisfaction by providing timely and efficie...

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Battery testing
  • Q2. Battery testing reporting
Round 2 - Technical 

(2 Questions)

  • Q1. Battery testing
  • Q2. Testing battery
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What was my dream for great opportunity .
  • Ans. 

    My dream for a great opportunity is to work in a challenging and rewarding customer service role where I can make a positive impact on customers' experiences.

    • I aspire to excel in providing exceptional customer service by actively listening to customers' needs and finding effective solutions.

    • I dream of being part of a supportive team that values collaboration and continuous learning to enhance customer satisfaction.

    • I en...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Average
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Market information
  • Q2. Product matrix and technical of heavy commercial question
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

About last company work culture and job profile

Round 2 - One-on-one 

(2 Questions)

  • Q1. About your self
  • Q2. Assembly process
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is per axel load for different configuration vehicle like 6X2/6X4 etc..?
  • Ans. 

    Per axle load varies for different vehicle configurations like 6X2/6X4 etc.

    • Per axle load is the maximum weight that can be carried by a single axle of a vehicle.

    • For a 6X2 configuration, the per axle load is typically around 7-8 tons.

    • For a 6X4 configuration, the per axle load is typically around 10-11 tons.

  • Answered by AI
  • Q2. Effect of different angels on tyre?
  • Ans. 

    Different angles affect tyre wear and performance.

    • Camber angle affects the wear on the inside or outside of the tyre.

    • Toe angle affects the wear on the edges of the tyre.

    • Caster angle affects the stability and steering of the vehicle.

    • Incorrect angles can lead to uneven wear, reduced performance, and safety issues.

    • Regular alignment checks can help maintain proper angles and prolong tyre life.

  • Answered by AI
  • Q3. Why you want to move from such good company to JK?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be original and have good knowledge of automobile sector.

Exide Industries Interview FAQs

How many rounds are there in Exide Industries Senior Service Engineer interview?
Exide Industries interview process usually has 1 rounds. The most common rounds in the Exide Industries interview process are HR.

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Exide Industries Senior Service Engineer Salary
based on 79 salaries
₹5 L/yr - ₹10.9 L/yr
30% more than the average Senior Service Engineer Salary in India
View more details

Exide Industries Senior Service Engineer Reviews and Ratings

based on 16 reviews

2.9/5

Rating in categories

2.5

Skill development

2.5

Work-Life balance

3.1

Salary & Benefits

3.1

Job Security

2.5

Company culture

2.5

Promotions/Appraisal

2.6

Work Satisfaction

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