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Amara Raja Group Customer Service Executive Interview Questions and Answers

Updated 13 Jun 2024

Amara Raja Group Customer Service Executive Interview Experiences

2 interviews found

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Battery testing
  • Q2. Battery testing reporting
Round 2 - Technical 

(2 Questions)

  • Q1. Battery testing
  • Q2. Testing battery
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Telling about something within 1 minute
  • Ans. 

    I will tell you about my experience resolving a difficult customer issue in under a minute.

    • Listen actively to understand the customer's problem

    • Empathize with the customer's frustration

    • Offer a solution or escalate to a supervisor if necessary

  • Answered by AI
Round 2 - Aptitude Test 

One test will be shared should complete it with in the time limit.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't try to copy while attending the test.

Customer Service Executive Interview Questions Asked at Other Companies

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Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. How can i get HR contact for interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Need HR contact number

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself, family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy go interview, they jst check communication skills, interview was easy,

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. Tell me something about yourself.
  • Q2. Regarding previous Organization.
  • Q3. Why did you left previous Organization.
  • Q4. What was your role in previous Organization.
  • Q5. Detail Explanation regarding previous Organization Process.
  • Ans. 

    Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.

    • Conducted a thorough analysis of existing processes and identified areas for improvement

    • Developed and implemented a new system for tracking and resolving customer issues

    • Trained customer service team on new process and provided ongoing support

    • Monitored and evaluated the effectiveness of the new process through regular feedback and data a...

  • Answered by AI
  • Q6. Regarding Hobby
  • Q7. Job stability
  • Q8. And what you think about TCS.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Confidante and Answer those.
Don't get scared, it's just a basics questions.

I was interviewed before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. Pitch a Stock
  • Ans. 

    Pitch a Stock

    • Invest in XYZ stock as it has shown consistent growth over the past few years.

    • XYZ stock has a strong market position and a solid track record of profitability.

    • The company's innovative products and strong management team make it a promising investment.

    • XYZ stock offers a competitive dividend yield, providing investors with a steady income stream.

    • With a low price-to-earnings ratio, XYZ stock is undervalued an

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 30 minutes
Total Questions: 40

Round: Group Discussion
Experience: We were asked to give an extempor
Duration: 5 minutes

Skills: Selling Skills, CAR Capacity Achievement Relationship, Creative Thinking
College Name: Ms Ramaiah Institute Of Management

I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself how you heard this position and what is your strength
  • Ans. 

    I am a Customer Service Executive with excellent communication skills and a passion for helping others. I heard about this position through a friend who works in the company.

    • I have a strong background in customer service, having worked in a similar role for the past 5 years.

    • I am highly skilled in resolving customer complaints and finding solutions to their problems.

    • I have received multiple commendations from customers ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice
dress for the job or company

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Discussion about cars

Interview Preparation Tips

Topics to prepare for Mahindra & Mahindra Customer Service Executive interview:
  • Mumbai city
  • Woman empowerment
  • Politics
  • Latest gk
Interview preparation tips for other job seekers - Be prepare for interview

Be neutral and speak truth about ur past experience
And tell reason of leaving ur Past job correctly

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. My name is safikul iam student 10th pass i Will give hs now
Round 2 - HR 

(2 Questions)

  • Q1. What is your family background?
  • Q2. My middle class family is all trustworthy people

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam a student and fresher interns

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to work as a customer support associate
  • Q2. Tell us something about your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for providing exceptional service.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Proven ability to handle difficult customers and resolve issues

    • Proficient in using customer service software and tools

    • Received multiple positive customer feedback and recognition

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t forget what you learned in primary school — manners matter! After every interview, you should always thank the person you spoke with for taking the time to chat with you.

“Make sure you email or write a personal thank-you note to everyone you interviewed with,” says Joe Kotlinski, partner at talent acquisition firm WinterWyman. “Don’t just jot down a few sentences and hit send (especially from your mobile device while sitting in their parking lot!). This communication is an example of your writing and attention to detail. A thank-you littered with typos and grammatical mistakes can kill your chances for the job. Also, be sure to personalise it for each person you met with — sending a group note, or the same copy to everyone is a big no no.”
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Amara Raja Group Interview FAQs

How many rounds are there in Amara Raja Group Customer Service Executive interview?
Amara Raja Group interview process usually has 2 rounds. The most common rounds in the Amara Raja Group interview process are Technical, HR and Aptitude Test.
What are the top questions asked in Amara Raja Group Customer Service Executive interview?

Some of the top questions asked at the Amara Raja Group Customer Service Executive interview -

  1. Telling about something within 1 min...read more
  2. Battery testing report...read more
  3. Battery test...read more

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Amara Raja Group Customer Service Executive Interview Process

based on 2 interviews

Interview experience

2.5
  
Poor
View more
Amara Raja Group Customer Service Executive Salary
based on 4 salaries
₹3 L/yr - ₹6.2 L/yr
39% more than the average Customer Service Executive Salary in India
View more details

Amara Raja Group Customer Service Executive Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

4.8

Skill development

5.0

Work-life balance

4.8

Salary

5.0

Job security

4.2

Company culture

4.8

Promotions

5.0

Work satisfaction

Explore 2 Reviews and Ratings
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