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Amara Raja Group

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Amara Raja Group Customer Service Executive Interview Questions and Answers

Updated 13 Jun 2024

Amara Raja Group Customer Service Executive Interview Experiences

2 interviews found

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Battery testing
  • Q2. Battery testing reporting
Round 2 - Technical 

(2 Questions)

  • Q1. Battery testing
  • Q2. Testing battery
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Telling about something within 1 minute
  • Ans. 

    I will tell you about my experience resolving a difficult customer issue in under a minute.

    • Listen actively to understand the customer's problem

    • Empathize with the customer's frustration

    • Offer a solution or escalate to a supervisor if necessary

  • Answered by AI
Round 2 - Aptitude Test 

One test will be shared should complete it with in the time limit.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't try to copy while attending the test.

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Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before May 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About Company
  • Q2. Previous work related questions
  • Q3. Why candidate intrested in job

Interview Preparation Tips

Interview preparation tips for other job seekers - Give answers confidently and clear

Interview Questionnaire 

1 Question

  • Q1. Alignment angles, vehicle type , moment of inertia
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction to be your self
  • Q2. Tell about ur family background and why do you want to do the job
  • Ans. 

    I come from a close-knit family with a strong emphasis on education and helping others. I want to work in customer service to utilize my communication skills and make a positive impact.

    • Family background: Close-knit family with emphasis on education and helping others

    • Desire to utilize communication skills in customer service role

    • Passion for making a positive impact on others

    • Example: My parents instilled in me the values...

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Previous experience with salary structure and personal details
  • Ans. 

    I have extensive experience with salary structure and personal details in previous roles.

    • Developed and implemented salary structures for various levels within the organization

    • Managed employee compensation and benefits programs

    • Ensured compliance with legal and regulatory requirements related to salary and personal information

    • Maintained confidentiality of sensitive employee data

    • Conducted salary surveys and market researc...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: 27 year experience in world class automobile mnc company and electrical company with various top products, customers and vendors

Interview Questionnaire 

1 Question

  • Q1. Discus about basic qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your project list and achievement.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Core skill oriented

Interview Preparation Tips

Interview preparation tips for other job seekers - Minda work experience will helps to become a great leadership quality.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Senior Executive with a proven track record in leading teams and driving business growth.

    • Over 10 years of experience in senior leadership roles

    • Successfully implemented strategic initiatives resulting in increased revenue by 30%

    • Strong communication and negotiation skills

    • Led cross-functional teams to achieve company goals

    • MBA in Business Administration from a top university

  • Answered by AI
  • Q2. Why do you want left your previous job
  • Ans. 

    Seeking new challenges and opportunities for growth in a more dynamic environment.

    • Desire for career advancement

    • Seeking new challenges

    • Opportunities for growth

    • Change in work environment

  • Answered by AI
  • Q3. What is your strength
  • Ans. 

    My strength lies in my ability to effectively lead teams, make strategic decisions, and drive results.

    • Strong leadership skills

    • Ability to make strategic decisions

    • Drive results and achieve goals

    • Effective communication and collaboration

    • Adaptability and problem-solving skills

  • Answered by AI
  • Q4. What is your weakness
  • Ans. 

    My weakness is that I tend to take on too many tasks at once, leading to occasional overwhelm.

    • I have a tendency to overcommit myself and struggle with prioritizing tasks

    • I am working on improving my time management skills to better handle my workload

    • I have learned to delegate tasks when necessary to avoid burnout

  • Answered by AI
  • Q5. What is expectation from your job role
  • Ans. 

    To lead and inspire a team towards achieving organizational goals through strategic planning and effective decision-making.

    • Setting clear goals and expectations for the team

    • Providing guidance and support to team members

    • Making informed decisions based on data and analysis

    • Driving innovation and continuous improvement

    • Building strong relationships with stakeholders

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be technically prepared
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What was my dream for great opportunity .
  • Ans. 

    My dream for a great opportunity is to work in a challenging and rewarding customer service role where I can make a positive impact on customers' experiences.

    • I aspire to excel in providing exceptional customer service by actively listening to customers' needs and finding effective solutions.

    • I dream of being part of a supportive team that values collaboration and continuous learning to enhance customer satisfaction.

    • I en...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Average

Amara Raja Group Interview FAQs

How many rounds are there in Amara Raja Group Customer Service Executive interview?
Amara Raja Group interview process usually has 2 rounds. The most common rounds in the Amara Raja Group interview process are Technical, HR and Aptitude Test.
What are the top questions asked in Amara Raja Group Customer Service Executive interview?

Some of the top questions asked at the Amara Raja Group Customer Service Executive interview -

  1. Telling about something within 1 min...read more
  2. Battery testing report...read more
  3. Battery test...read more

Tell us how to improve this page.

Amara Raja Group Customer Service Executive Interview Process

based on 2 interviews

Interview experience

2.5
  
Poor
View more

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Amara Raja Group Customer Service Executive Salary
based on 4 salaries
₹3 L/yr - ₹6.2 L/yr
38% more than the average Customer Service Executive Salary in India
View more details

Amara Raja Group Customer Service Executive Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

4.8

Skill development

5.0

Work-life balance

4.8

Salary

5.0

Job security

4.2

Company culture

4.8

Promotions

5.0

Work satisfaction

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