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Amara Raja Group

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4.2

based on 840 Reviews

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Amara Raja Group Customer Service Executive Interview Questions and Answers

Updated 13 Jun 2024

Amara Raja Group Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 13 Jun 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Battery testing
    • Add your answer
  • Q2. Battery testing reporting
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Battery testing
    • Add your answer
  • Q2. Testing battery
    • Add your answer

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 9 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. Telling about something within 1 minute
  • Ans. 

    I will tell you about my experience resolving a difficult customer issue in under a minute.

    • Listen actively to understand the customer's problem

    • Empathize with the customer's frustration

    • Offer a solution or escalate to a supervisor if necessary

    • Answered by AI
    Add your answer
Round 2 - Aptitude Test 

One test will be shared should complete it with in the time limit.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't try to copy while attending the test.

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Top trending discussions

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Interview Tips & Stories
2w
a business analyst
Best answer to give to HR on why am I on notice!
Hi, I have recently left my job and on my notice with 20 days pending. While giving interviews, when the HR asks me what's the notice I say it's 30 days (officially 60 days). But since only 20 days are left, is it better to tell them outright that I'm on notice or wait for them to ask? 1 or 2 replies I have thought of if they ask why I am already on notice is - "In my current role I was not able to leverage and improve my current skills optimally and it was detrimental to my career path of working towards Product from Business Analyst. With the decision to change company and since I have given quite a few interviews in the last 1.5 months, I decided to put down my papers in order to mitigate the risk of not getting an offer due to a longer notice period." I would like some reviews or feedback on this or is there a better answer to give so that I don't lose much leverage during the interview process. Thanks! P.S. This is for a job in India.
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Apollo Tyres user image Anonymous

posted on 9 May 2021

I applied via Recruitment Consultant and was interviewed before May 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About Company
    • Add your answer
  • Q2. Previous work related questions
    • Add your answer
  • Q3. Why candidate intrested in job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Give answers confidently and clear

Customer Service Executive Interview Questions & Answers

Apollo Tyres user image Anonymous

posted on 24 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. Alignment angles, vehicle type , moment of inertia
    • Add your answer

Customer Service Executive Interview Questions & Answers

Spark Minda user image Anonymous

posted on 16 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction to be your self
    • Add your answer
  • Q2. Tell about ur family background and why do you want to do the job
  • Ans. 

    I come from a close-knit family with a strong emphasis on education and helping others. I want to work in customer service to utilize my communication skills and make a positive impact.

    • Family background: Close-knit family with emphasis on education and helping others

    • Desire to utilize communication skills in customer service role

    • Passion for making a positive impact on others

    • Example: My parents instilled in me the values...

    • Answered by AI
    Add your answer

Senior Executive Interview Questions & Answers

JBM Group user image Anonymous

posted on 20 May 2021

I applied via LinkedIn and was interviewed in Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They are asking me the question of releted of Quality Assurance and Control
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We must be prepare our self to present infront off interviewer.

Senior Executive Interview Questions & Answers

Samvardhana Motherson Group user image Mool Singh

posted on 18 Feb 2018

Interview Questionnaire 

1 Question

  • Q1. Previous experience with salary structure and personal details
  • Ans. 

    I have extensive experience with salary structure and personal details in previous roles.

    • Developed and implemented salary structures for various levels within the organization

    • Managed employee compensation and benefits programs

    • Ensured compliance with legal and regulatory requirements related to salary and personal information

    • Maintained confidentiality of sensitive employee data

    • Conducted salary surveys and market researc...

    • Answered by AI
    View 10 more answers

Interview Preparation Tips

Round: Resume Shortlist
Experience: 27 year experience in world class automobile mnc company and electrical company with various top products, customers and vendors

Senior Executive Interview Questions & Answers

JBM Group user image Anonymous

posted on 2 Jun 2021

Interview Questionnaire 

1 Question

  • Q1. What's your last company projects, achievements, kaizen, cost saving and customer handling etc
    • Add your answer

Senior Executive Interview Questions & Answers

Apollo Tyres user image Anonymous

posted on 14 Sep 2021

Interview Questionnaire 

1 Question

  • Q1. Discus about basic qualification
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your project list and achievement.

Senior Executive Interview Questions & Answers

Samvardhana Motherson Group user image Anonymous

posted on 7 Dec 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - As per company policy 

(1 Question)

  • Q1. Distribution and sales related Warehouse related Training and communication
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Distribution and warehouse
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Grab opportunity take decision and prove your decision.
More about working at Amara Raja Group

Amara Raja Group Interview FAQs

How many rounds are there in Amara Raja Group Customer Service Executive interview?
Amara Raja Group interview process usually has 2 rounds. The most common rounds in the Amara Raja Group interview process are Technical, HR and Aptitude Test.
What are the top questions asked in Amara Raja Group Customer Service Executive interview?

Some of the top questions asked at the Amara Raja Group Customer Service Executive interview -

  1. Telling about something within 1 min...read more
  2. Battery testing report...read more
  3. Battery test...read more

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Amara Raja Group Interviews By Designations

Interview Questions for Popular Designations

Amara Raja Group Customer Service Executive Interview Process

based on 2 interviews

Interview experience

2.5
  
Poor
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Amara Raja Group Customer Service Executive Salary
based on 4 salaries
₹3 L/yr - ₹6.2 L/yr
38% more than the average Customer Service Executive Salary in India
View more details

Amara Raja Group Customer Service Executive Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

4.8

Skill development

5.0

Work-life balance

4.8

Salary

5.0

Job security

4.2

Company culture

4.8

Promotions

5.0

Work satisfaction

Explore 2 Reviews and Ratings
Amara Raja Group Salaries in India
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Deputy Engineer
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₹3.2 L/yr - ₹6.7 L/yr

Assistant Manager
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₹5.5 L/yr - ₹15.4 L/yr

Engineer
72 salaries
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₹3 L/yr - ₹6.9 L/yr

Service Engineer
65 salaries
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₹2.4 L/yr - ₹5.8 L/yr

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