Apollo Tyres Customer Service Executive Interview Questions and Answers

Q1. What management skills do you possess?
Ans. 
I possess strong leadership, communication, decision-making, and problem-solving skills.
• Strong leadership skills demonstrated through successfully leading teams to achieve goals

• Effective communication skills in conveying information clearly to team members and stakeholders

• Proven decision-making abilities in high-pressure situations

• Excellent problem-solving skills in identifying and resolving complex issues
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Q1. How to maintain lean inventory?
Ans. 
Maintain lean inventory by optimizing supply chain, forecasting demand, implementing Just-In-Time system, and reducing lead times.
• Optimize supply chain to reduce excess inventory

• Forecast demand accurately to avoid overstocking

• Implement Just-In-Time system to receive goods only when needed

• Reduce lead times to minimize inventory holding costs
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Q1. How to adjust system stock vs physical stock?
Ans. 
System stock can be adjusted by conducting regular physical stock counts and reconciling any discrepancies.
• Conduct regular physical stock counts to compare with system stock

• Investigate any discrepancies and adjust system stock accordingly

• Implement barcode scanning or RFID technology for accurate tracking

• Train staff on proper inventory management practices
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Q2. By taking monthly perpetual inventory & the difference will be corrected in System by finance team
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Case studies which done on previous organisation.

Q1. HR round will be formal introduction.
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Q2. Background analysis will be gone through.
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Q1. Questioning about your previous position and salary
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Q2. Discussion about your residence
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Q1. You have any special technical skill
Ans. 
Yes, I have expertise in Python programming language and data analysis.
• Proficient in Python programming language

• Experience in data analysis using Python libraries such as Pandas and NumPy

• Developed machine learning models using Python libraries such as Scikit-learn

• Experience in web scraping using Python libraries such as BeautifulSoup

• Developed automation scripts using Python libraries such as Selenium
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Q2. Discuss about your last project which you have done
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