Everest Spices RSM(Sales Manager) Interview Questions and Answers

Testing of raw materials and finished goods products is a crucial aspect of quality assurance.

• Raw materials should be tested for purity, potency, and quality before use in production.

• Finished goods should be tested for safety, efficacy, and quality before release to the market.

• Testing methods should be validated and standardized to ensure accuracy and consistency.

• Documentation of testing results and procedures is impor...read more

HACCP stands for Hazard Analysis and Critical Control Points, a systematic preventive approach to food safety.

• HACCP is a management system in which food safety is addressed through the analysis and control of biological, chemical, and physical hazards from raw material production, procurement and handling, to manufacturing, distribution and consumption of the finished product.

• It involves identifying potential hazards i...read more

ISO22000 is a food safety management system standard that helps organizations ensure food safety throughout the supply chain.

• ISO22000 is an international standard for food safety management systems.

• It helps organizations identify and control food safety hazards.

• ISO22000 is applicable to all organizations in the food chain, from farmers to food manufacturers to retailers.

• It is designed to ensure the safety of food produ...read more

Handle consumer complaints promptly and effectively to ensure customer satisfaction.

• Acknowledge the complaint and apologize for any inconvenience caused.

• Investigate the issue thoroughly to understand the root cause.

• Provide a timely resolution or compensation to the customer.

• Follow up with the customer to ensure their satisfaction and prevent future complaints.

• Document the complaint and resolution for future reference a...read more