DISH TV Interview Questions, Process, and Tips

Q1. Field operation experience
Ans. 
I have 5+ years of field operation experience managing service teams and ensuring customer satisfaction.
• Managed service teams in the field to ensure timely and quality service delivery

• Implemented process improvements to increase efficiency and customer satisfaction

• Handled customer escalations and resolved issues to maintain positive relationships

• Tracked and analyzed key performance indicators to drive continuous improv...read more
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Q1. Difference between string and string builder.
Ans. 
String is immutable, while StringBuilder is mutable and more efficient for concatenating strings.
• String is immutable, meaning once created, its value cannot be changed. StringBuilder is mutable, allowing for modifications without creating new objects.

• String concatenation creates a new string object each time, while StringBuilder modifies the existing object directly.

• StringBuilder is more efficient for concatenating mul...read more
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Q2. What is async and await
Ans. 
Async and await are keywords in JavaScript used to work with asynchronous code.
• Async is used to define a function as asynchronous, allowing it to run in the background without blocking the main thread.

• Await is used to pause the execution of an async function until a Promise is settled, and then resumes the function with the resolved value.

• Async/await is a more readable and cleaner way to write asynchronous code compare...read more
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Q1. Tell me about yourself?
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Q1. Tell me about yourself?
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Q2. Do You have any experience?
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Q1. About your self
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Q2. And laptop configuration
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Q1. Laptop configuration, previous work details
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General knowledge test and aptitude test

They asked me some questions about therir company's statistics.

They told me how I'm able to work in this company and what i need to do for customer's accusation

How to tackle customer dissatisfaction

Q1. Aspects to maintain performance
Ans. 
Maintaining performance requires consistent monitoring, feedback, training, and support.
• Regular performance evaluations to identify strengths and areas for improvement

• Providing ongoing training and development opportunities

• Offering support and resources to help employees succeed

• Setting clear goals and expectations

• Recognizing and rewarding achievements

• Encouraging open communication and feedback
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Q2. What is KPI ,how to generate revenue,spare sales
Ans. 
KPI stands for Key Performance Indicator. Generating revenue and spare sales can be achieved by setting specific KPIs and monitoring them closely.
• Identify key metrics such as sales targets, customer satisfaction, and service efficiency

• Set specific KPIs for each metric to track performance

• Regularly monitor and analyze KPI data to identify areas for improvement

• Implement strategies to increase revenue and spare sales base...read more
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