Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by DISH TV Team. If you also belong to the team, you can get access from here

DISH TV Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

DISH TV Area Service Manager Interview Questions and Answers

Updated 8 Jun 2024

6 Interview questions

An Area Service Manager was asked 12mo ago
Q. Tell me about your field operation experience.
Ans. 

I have 5+ years of field operation experience managing service teams and ensuring customer satisfaction.

  • Managed service teams in the field to ensure timely and quality service delivery

  • Implemented process improvements to increase efficiency and customer satisfaction

  • Handled customer escalations and resolved issues to maintain positive relationships

  • Tracked and analyzed key performance indicators to drive continuous i...

An Area Service Manager was asked
Q. Define your shelf.
Ans. 

My shelf is organized and optimized for efficiency.

  • My shelf is arranged in a logical order for easy access to items.

  • I regularly review and update my shelf to ensure it is optimized for efficiency.

  • I use labeling and color-coding to make it easy to find items quickly.

  • I prioritize items based on their frequency of use and importance.

  • For example, in a medical setting, I would prioritize medications based on their dosa...

Area Service Manager Interview Questions Asked at Other Companies

Q1. What is the 2W bike Engine Rpm , inlet exhaust valve clearance , ... read more
Q2. In an engine, which valve is larger, inlet or outlet, and why?
asked in Bajaj Auto
Q3. How do you check for smoke, electronic, vibration, and noise issu ... read more
Q4. What is Free & Paid Service Redemption, what's are the method ... read more
asked in Bajaj Auto
Q5. How many colors can be seen at the tip of a spark plug, and what ... read more
An Area Service Manager was asked
Q. What is KPI ,how to generate revenue,spare sales
Ans. 

KPI stands for Key Performance Indicator. Generating revenue and spare sales can be achieved by setting specific KPIs and monitoring them closely.

  • Identify key metrics such as sales targets, customer satisfaction, and service efficiency

  • Set specific KPIs for each metric to track performance

  • Regularly monitor and analyze KPI data to identify areas for improvement

  • Implement strategies to increase revenue and spare sales...

An Area Service Manager was asked
Q. Aspects to maintain performance
Ans. 

Maintaining performance requires consistent monitoring, feedback, training, and support.

  • Regular performance evaluations to identify strengths and areas for improvement

  • Providing ongoing training and development opportunities

  • Offering support and resources to help employees succeed

  • Setting clear goals and expectations

  • Recognizing and rewarding achievements

  • Encouraging open communication and feedback

An Area Service Manager was asked
Q. Different type of satellite
Ans. 

Satellites can be classified into different types based on their purpose and orbit.

  • Communication satellites: used for transmitting signals and facilitating communication between different locations on Earth.

  • Weather satellites: used for monitoring and predicting weather patterns and conditions.

  • Navigation satellites: used for providing accurate positioning and navigation information, such as GPS satellites.

  • Earth obs...

An Area Service Manager was asked
Q. What is the satellite
Ans. 

A satellite is an object that orbits around a larger celestial body, such as a planet or a moon.

  • Satellites are used for various purposes, including communication, weather forecasting, navigation, and scientific research.

  • Examples of satellites include the International Space Station (ISS), GPS satellites, weather satellites, and communication satellites like those used for television and internet.

  • Satellites can be ...

DISH TV Area Service Manager Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Field operation experience
  • Ans. 

    I have 5+ years of field operation experience managing service teams and ensuring customer satisfaction.

    • Managed service teams in the field to ensure timely and quality service delivery

    • Implemented process improvements to increase efficiency and customer satisfaction

    • Handled customer escalations and resolved issues to maintain positive relationships

    • Tracked and analyzed key performance indicators to drive continuous improv...

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

How to tackle customer dissatisfaction

Round 3 - One-on-one 

(2 Questions)

  • Q1. Aspects to maintain performance
  • Ans. 

    Maintaining performance requires consistent monitoring, feedback, training, and support.

    • Regular performance evaluations to identify strengths and areas for improvement

    • Providing ongoing training and development opportunities

    • Offering support and resources to help employees succeed

    • Setting clear goals and expectations

    • Recognizing and rewarding achievements

    • Encouraging open communication and feedback

  • Answered by AI
  • Q2. What is KPI ,how to generate revenue,spare sales
  • Ans. 

    KPI stands for Key Performance Indicator. Generating revenue and spare sales can be achieved by setting specific KPIs and monitoring them closely.

    • Identify key metrics such as sales targets, customer satisfaction, and service efficiency

    • Set specific KPIs for each metric to track performance

    • Regularly monitor and analyze KPI data to identify areas for improvement

    • Implement strategies to increase revenue and spare sales base...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep yourself calm ,through with your CV so that only you can any questions from CV,don't phrase questions in your mind before interview
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the satellite
  • Ans. 

    A satellite is an object that orbits around a larger celestial body, such as a planet or a moon.

    • Satellites are used for various purposes, including communication, weather forecasting, navigation, and scientific research.

    • Examples of satellites include the International Space Station (ISS), GPS satellites, weather satellites, and communication satellites like those used for television and internet.

    • Satellites can be natur...

  • Answered by AI
  • Q2. Different type of satellite
  • Ans. 

    Satellites can be classified into different types based on their purpose and orbit.

    • Communication satellites: used for transmitting signals and facilitating communication between different locations on Earth.

    • Weather satellites: used for monitoring and predicting weather patterns and conditions.

    • Navigation satellites: used for providing accurate positioning and navigation information, such as GPS satellites.

    • Earth observat...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Satellite different which can most

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Define your shelf
  • Ans. 

    My shelf is organized and optimized for efficiency.

    • My shelf is arranged in a logical order for easy access to items.

    • I regularly review and update my shelf to ensure it is optimized for efficiency.

    • I use labeling and color-coding to make it easy to find items quickly.

    • I prioritize items based on their frequency of use and importance.

    • For example, in a medical setting, I would prioritize medications based on their dosage an...

  • Answered by AI
  • Q2. Job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - This company only want One experience person there is no required any technical scale

Top trending discussions

View All
Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
Got a question about DISH TV?
Ask anonymously on communities.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Practice link shared before live test

Round 2 - One-on-one 

(2 Questions)

  • Q1. How many service points appointed till date?
  • Q2. How you manage upselling
  • Ans. 

    I manage upselling by training and motivating my team, identifying customer needs, and offering relevant products/services.

    • Train team on upselling techniques

    • Motivate team to upsell by offering incentives or rewards

    • Identify customer needs through active listening and asking probing questions

    • Offer relevant products/services based on customer needs

    • Provide ongoing support and guidance to ensure successful upselling

  • Answered by AI

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Define your shelf
  • Ans. 

    My shelf is organized and optimized for efficiency.

    • My shelf is arranged in a logical order for easy access to items.

    • I regularly review and update my shelf to ensure it is optimized for efficiency.

    • I use labeling and color-coding to make it easy to find items quickly.

    • I prioritize items based on their frequency of use and importance.

    • For example, in a medical setting, I would prioritize medications based on their dosage an...

  • Answered by AI
  • Q2. Job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - This company only want One experience person there is no required any technical scale

I applied via Referral and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Service delivery KPI
  • Q2. RT/DT/Happy code/ NPS/ Escalation/ Follow ups/ NDC/ revenue
  • Q3. Call load management / technician manpower planning

Interview Preparation Tips

Interview preparation tips for other job seekers - Purely service delivery domain, customer satisfaction is must at any cost.
Are these interview questions helpful?

I applied via AngelList and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I expect a competitive salary based on my experience and industry standards, ideally in the range of $70,000 to $90,000 annually.

    • Research industry standards: For example, similar roles in my region typically offer between $70,000 and $90,000.

    • Consider my experience: With over 5 years in service management, I bring valuable skills that justify a higher salary.

    • Flexibility: I am open to discussing a compensation package th...

  • Answered by AI
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good & easy to work with good knowledge

I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Job description of previous organisation
  • Ans. 

    Managed service operations, ensuring customer satisfaction and team performance across multiple locations.

    • Oversaw daily operations of service teams, ensuring timely and efficient service delivery.

    • Implemented training programs that improved team performance by 20%.

    • Developed and maintained relationships with key clients, resulting in a 15% increase in customer retention.

    • Analyzed service metrics to identify areas for impr...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's all about job description...if you can read interviewer mind and understand your would be role ...you are through
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. Basic market questions
  • Q2. Area knowledge &

DISH TV Interview FAQs

How many rounds are there in DISH TV Area Service Manager interview?
DISH TV interview process usually has 1-2 rounds. The most common rounds in the DISH TV interview process are One-on-one Round, Resume Shortlist and Case Study.
How to prepare for DISH TV Area Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DISH TV. The most common topics and skills that interviewers at DISH TV expect are Aftersales, DTH, Field Service, STB and Set Top Box.
What are the top questions asked in DISH TV Area Service Manager interview?

Some of the top questions asked at the DISH TV Area Service Manager interview -

  1. What is the satell...read more
  2. What is KPI ,how to generate revenue,spare sa...read more
  3. Different type of satell...read more

Tell us how to improve this page.

Overall Interview Experience Rating

3.5/5

based on 4 interview experiences

Interview Questions from Similar Companies

Tata Play Interview Questions
4.0
 • 76 Interviews
Gtpl Hathway Interview Questions
3.9
 • 26 Interviews
YuppTV Interview Questions
3.4
 • 18 Interviews
DEN Networks Interview Questions
3.7
 • 12 Interviews
Red FM 93.5 Interview Questions
3.8
 • 7 Interviews
ETV Network Interview Questions
3.6
 • 6 Interviews
View all
DISH TV Area Service Manager Salary
based on 102 salaries
₹3 L/yr - ₹10 L/yr
36% less than the average Area Service Manager Salary in India
View more details

DISH TV Area Service Manager Reviews and Ratings

based on 30 reviews

2.7/5

Rating in categories

2.8

Skill development

2.6

Work-life balance

3.4

Salary

2.7

Job security

2.8

Company culture

2.6

Promotions

2.7

Work satisfaction

Explore 30 Reviews and Ratings
Area Sales Manager
220 salaries
unlock blur

₹4.3 L/yr - ₹10.5 L/yr

Software Developer
113 salaries
unlock blur

₹5.6 L/yr - ₹14.1 L/yr

Area Service Manager
102 salaries
unlock blur

₹3 L/yr - ₹10 L/yr

Customer Care Executive
86 salaries
unlock blur

₹0.5 L/yr - ₹6.1 L/yr

Divisional Manager
53 salaries
unlock blur

₹19.4 L/yr - ₹35.9 L/yr

Explore more salaries
Compare DISH TV with

Tata Play

4.0
Compare

Sahara India Pariwar

3.8
Compare

Gtpl Hathway

3.9
Compare

DEN Networks

3.7
Compare
write
Share an Interview