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Tata Play Area Service Manager Interview Questions and Answers

Updated 29 Feb 2024

Tata Play Area Service Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Practice link shared before live test

Round 2 - One-on-one 

(2 Questions)

  • Q1. How many service points appointed till date?
  • Q2. How you manage upselling
  • Ans. 

    I manage upselling by training and motivating my team, identifying customer needs, and offering relevant products/services.

    • Train team on upselling techniques

    • Motivate team to upsell by offering incentives or rewards

    • Identify customer needs through active listening and asking probing questions

    • Offer relevant products/services based on customer needs

    • Provide ongoing support and guidance to ensure successful upselling

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About previous work
Round 3 - HR 

(1 Question)

  • Q1. About work Knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Define your shelf
  • Ans. 

    My shelf is organized and optimized for efficiency.

    • My shelf is arranged in a logical order for easy access to items.

    • I regularly review and update my shelf to ensure it is optimized for efficiency.

    • I use labeling and color-coding to make it easy to find items quickly.

    • I prioritize items based on their frequency of use and importance.

    • For example, in a medical setting, I would prioritize medications based on their dosage an

  • Answered by AI
  • Q2. Job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - This company only want One experience person there is no required any technical scale
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the satellite
  • Ans. 

    A satellite is an object that orbits around a larger celestial body, such as a planet or a moon.

    • Satellites are used for various purposes, including communication, weather forecasting, navigation, and scientific research.

    • Examples of satellites include the International Space Station (ISS), GPS satellites, weather satellites, and communication satellites like those used for television and internet.

    • Satellites can be natur...

  • Answered by AI
  • Q2. Different type of satellite
  • Ans. 

    Satellites can be classified into different types based on their purpose and orbit.

    • Communication satellites: used for transmitting signals and facilitating communication between different locations on Earth.

    • Weather satellites: used for monitoring and predicting weather patterns and conditions.

    • Navigation satellites: used for providing accurate positioning and navigation information, such as GPS satellites.

    • Earth observat...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Satellite different which can most
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Case Study 

How to tackle customer dissatisfaction

Round 3 - One-on-one 

(2 Questions)

  • Q1. Aspects to maintain performance
  • Ans. 

    Maintaining performance requires consistent monitoring, feedback, training, and support.

    • Regular performance evaluations to identify strengths and areas for improvement

    • Providing ongoing training and development opportunities

    • Offering support and resources to help employees succeed

    • Setting clear goals and expectations

    • Recognizing and rewarding achievements

    • Encouraging open communication and feedback

  • Answered by AI
  • Q2. What is KPI ,how to generate revenue,spare sales
  • Ans. 

    KPI stands for Key Performance Indicator. Generating revenue and spare sales can be achieved by setting specific KPIs and monitoring them closely.

    • Identify key metrics such as sales targets, customer satisfaction, and service efficiency

    • Set specific KPIs for each metric to track performance

    • Regularly monitor and analyze KPI data to identify areas for improvement

    • Implement strategies to increase revenue and spare sales base...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep yourself calm ,through with your CV so that only you can any questions from CV,don't phrase questions in your mind before interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Field operation experience
  • Ans. 

    I have 5+ years of field operation experience managing service teams and ensuring customer satisfaction.

    • Managed service teams in the field to ensure timely and quality service delivery

    • Implemented process improvements to increase efficiency and customer satisfaction

    • Handled customer escalations and resolved issues to maintain positive relationships

    • Tracked and analyzed key performance indicators to drive continuous improv...

  • Answered by AI

I applied via Company Website and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. I am ready for interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Good Company and Proper Rensposible

Interview Questionnaire 

3 Questions

  • Q1. You do speak up more. R u introvert?
  • Q2. It's a Store Promoter job. R you willing to do this?
  • Q3. We shall call you if you get selected.

Interview Questionnaire 

3 Questions

  • Q1. What is most primiry in any job for interview facer ?
  • Q2. What is matter for any interview facer ?
  • Q3. No matter what job what opportunities and what is filed. But most primiry matter. Are you now your wikkness ?
Round 1 - HR 

(1 Question)

  • Q1. About yourself, last project, ROI
  • Ans. My self,bharti was my last project
  • Answered by Ankur Pandey
Round 2 - One-on-one 

(2 Questions)

  • Q1. Privious work and work nature
  • Q2. Ftth ,project,cables fat

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest. Be specific about what you are saying.
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Tata Play Interview FAQs

How many rounds are there in Tata Play Area Service Manager interview?
Tata Play interview process usually has 2 rounds. The most common rounds in the Tata Play interview process are Aptitude Test and One-on-one Round.
How to prepare for Tata Play Area Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tata Play. The most common topics and skills that interviewers at Tata Play expect are CSAT, Customer Satisfaction, Process Compliance and Vendor Management.

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Tata Play Area Service Manager Interview Process

based on 5 interviews

Interview experience

4.6
  
Excellent
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Tata Play Area Service Manager Salary
based on 106 salaries
₹5 L/yr - ₹15 L/yr
At par with the average Area Service Manager Salary in India
View more details

Tata Play Area Service Manager Reviews and Ratings

based on 35 reviews

3.8/5

Rating in categories

3.7

Skill development

3.3

Work-life balance

4.1

Salary

4.0

Job security

3.7

Company culture

3.5

Promotions

3.5

Work satisfaction

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