Dhani Loans and Services Interview Questions, Process, and Tips

Q1. How you are Recover money from a customer ?
Ans. 
To recover money from a customer, establish communication, negotiate payment terms, and take legal action if necessary.
• Establish open and clear communication with the customer to understand their financial situation.

• Negotiate payment terms that are feasible for both parties, considering the customer's ability to pay.

• Offer alternative payment options such as installment plans or discounts for early payment.

• Send regular ...read more
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Q1. What is the experience of the previous company. Tell me about your self.
Ans. 
I have worked in a customer support role for the past 2 years at XYZ company.
• I have experience in handling customer queries and complaints through various channels such as email, phone, and chat.

• I have also been responsible for maintaining customer records and ensuring timely resolution of issues.

• During my time at XYZ company, I received positive feedback from customers for my prompt and helpful responses.

• I am confiden...read more
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Q2. Why should you hire you.
Ans. 
I have the necessary skills, experience, and passion to excel in this role.
• I have a strong background in customer service and have consistently received positive feedback from customers.

• I am a quick learner and can adapt to new situations easily.

• I am passionate about helping people and finding solutions to their problems.

• I am a team player and work well with others to achieve common goals.

• I am committed to providing ex...read more
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