10+ Capital Paramount Interview Questions and Answers

I would use effective communication skills, empathy, and negotiation techniques to persuade the customer to pay installments.

• Listen to the customer's concerns and address them respectfully

• Explain the benefits of paying installments on time, such as avoiding additional fees or legal action

• Offer flexible payment options based on the customer's financial situation

• Build rapport with the customer to establish trust and cooperation

• Seek assistance from a supervisor or legal team if ...read more

NPA bucket refers to the classification of non-performing assets based on the duration of default. Collection in process can involve reaching out to family members of the debtor for repayment.

• NPA bucket categorizes non-performing assets based on default duration

• Collection in process may involve contacting family members of the debtor

• NPA bucket helps in prioritizing collection efforts based on default severity

• Examples of NPA buckets: 0-30 days, 31-60 days, 61-90 days, etc.

KYC can be tracked by verifying customer information through various sources.

• Verify customer's identity through government-issued ID cards

• Check customer's address through utility bills or bank statements

• Verify customer's employment status through employer verification

• Check customer's credit history through credit bureaus

• Use online verification tools to verify customer's identity

To manage portfolio, I would prioritize accounts based on risk level and create a plan for each account.

• Assess risk level of each account

• Prioritize accounts based on risk level

• Create a plan for each account

• Regularly review and update plans

• Communicate with clients to ensure understanding and cooperation

Skip customers can be searched through various methods.

• Check credit reports and public records

• Contact family, friends, and neighbors

• Use social media and online search engines

• Hire a skip tracing service

• Check previous addresses and employment history

I started in the collections field 5 years ago.

• I began my career in collections after completing my degree in finance.

• I have been working in the collections field for the past 5 years.

• I started as a collections agent and gradually moved up to become a collections manager.

• During my time in collections, I have successfully implemented strategies to improve collection rates and reduce delinquency.

• I have experience in managing a team of collectors and overseeing the entire collec...read more

Collection is the process of recovering unpaid debts from customers through various means.

• Collection involves contacting customers who have outstanding debts and persuading them to make payments.

• The process may include sending reminders, making phone calls, and offering payment plans.

• Before taking collection action, it is important to review the customer's payment history and attempt to resolve any disputes or issues.

• Legal action may be taken as a last resort if the customer ...read more

Deployment in Kubernetes is a declarative way to manage and update a set of replica pods.

• Deployment ensures that the desired number of replicas are running at all times.

• It allows rolling updates and rollbacks of the application.

• It provides a way to manage the state of the application.

• It is defined using a YAML or JSON file.

• Example: kubectl create deployment my-app --image=my-image:v1

Maintain team performance via Excel Pivot table

• Download daily team performance data

• Use Pivot table to analyze data

• Identify areas of improvement

• Track progress over time

To recover money from a customer, establish communication, negotiate payment terms, and take legal action if necessary.

• Establish open and clear communication with the customer to understand their financial situation.

• Negotiate payment terms that are feasible for both parties, considering the customer's ability to pay.

• Offer alternative payment options such as installment plans or discounts for early payment.

• Send regular reminders and follow-ups to ensure the customer is aware o...read more

I have a B.Sc. in Computers.

• I have a Bachelor of Science degree in Computers.

• My education has provided me with a strong foundation in computer science.

• I have experience in programming languages such as Java and Python.

• I am proficient in database management and data analysis.

• I have completed projects involving web development and software engineering.

I have used various services on AWS including EC2, S3, RDS, Lambda, CloudFormation, CloudWatch, and more.

• EC2 for hosting applications and services

• S3 for storing and retrieving files

• RDS for managing relational databases

• Lambda for serverless computing

• CloudFormation for infrastructure as code

• CloudWatch for monitoring and logging

• And more depending on project requirements

Finding customers involves identifying target demographics, utilizing marketing strategies, and building relationships.

• Identify target demographics based on product/service

• Utilize marketing strategies such as social media, email campaigns, and advertising

• Build relationships through networking, referrals, and customer service

• Utilize customer relationship management (CRM) tools to track and manage customer interactions

Dhani is a digital lending platform that offers personal loans, credit lines, and other financial services.

• Dhani offers instant personal loans up to Rs. 15 lakhs with minimal documentation and no collateral

• It also provides credit lines for individuals and small businesses

• Dhani wallet allows users to make payments, recharge mobiles, and buy insurance

• The platform also offers health insurance and telemedicine services

• Dhani is available on both Android and iOS platforms

NPA stands for Non-Performing Asset. It refers to a loan or advance where interest or installment of principal remains overdue for a period of 90 days.

• NPA indicates that the borrower is not able to generate enough income to repay the loan.

• Banks classify NPAs into substandard, doubtful, and loss assets based on the period for which the asset has remained non-performing.

• NPAs impact the profitability and liquidity of banks, as they have to set aside provisions for potential loss...read more

A credit card is a plastic card that allows the holder to borrow money from a bank or financial institution to make purchases.

• Credit cards have a credit limit, which is the maximum amount of money that can be borrowed.

• The cardholder must pay back the borrowed amount along with interest and fees.

• Credit cards offer rewards and cashback programs to incentivize usage.

• Examples of credit card companies include Visa, Mastercard, and American Express.