Denave Interview Questions, Process, and Tips

SLAs of a program can be determined by identifying the key performance indicators and setting measurable targets.

• Identify the critical success factors of the program

• Determine the key performance indicators (KPIs) for each factor

• Set measurable targets for each KPI

• Define the acceptable level of performance for each KPI

• Establish a reporting mechanism to track performance against targets

• Regularly review and adjust SLAs as

Sources of client acquisition and strategy to double strike rate in 3 months.

• Sources of acquisition can be through referrals, social media, email marketing, events, and partnerships.

• We can improve strike rate by analyzing customer data, improving sales pitch, and providing better customer service.

• Creating targeted marketing campaigns and offering incentives can also help increase strike rate.

• Regularly tracking and anal...read more

The most important skill for imparting training is effective communication.

• Effective communication skills

• Ability to engage and motivate learners

• Strong subject matter expertise

• Flexibility and adaptability to different learning styles

• Patience and empathy towards learners

• Ability to provide constructive feedback

• Strong organizational and time management skills

Grooming is crucial in creating a positive first impression and maintaining a professional image.

• Grooming includes personal hygiene, attire, and overall appearance.

• It reflects one's attention to detail and respect for oneself and others.

• Proper grooming can boost confidence and credibility in the workplace.

• Examples of good grooming habits include regular haircuts, clean and pressed clothing, and well-maintained nails.

• Po...read more