900+ Dell Interview Questions & Answers | Complete Prep Guide 2025

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Technical Support Engineer Interview Questions & Answers

Anonymous

posted on 6 Oct 2022

I applied via Naukri.com and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

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Round 2 - HR

(4 Questions)

Q1. Tell me about your work experience?

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Q2. Why do you want to join Dell?

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Q3. What are your expectations from us in term of salary and work culture etc?

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Q4. Do you have expertise on windows and hardware troubleshootings?

Ans.

Yes, I have expertise in troubleshooting Windows and hardware issues.

I have experience in diagnosing and resolving hardware issues such as faulty RAM, hard drive failures, and overheating.
I am proficient in troubleshooting Windows operating systems, including issues with drivers, software conflicts, and system crashes.
I have worked with a variety of hardware and software configurations, including desktops, laptops, ser...

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Round 3 - Aptitude Test

It was an online test, it was to test the communication skills

Round 4 - Technical

(8 Questions)

Q1. What is BSOD and why this issue appears?

Ans.

BSOD stands for Blue Screen of Death. It is an error screen displayed on Windows operating systems when a critical system error occurs.

BSOD is caused by hardware or software issues, such as faulty drivers, memory problems, or system files corruption.
It can also be caused by overheating, power supply issues, or hardware failure.
BSOD can be identified by the blue screen with white text displaying error codes and messages...

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Q2. What is difference between router and hub?

Ans.

A router connects multiple networks and directs traffic between them, while a hub simply connects multiple devices in a network.

A router operates at the network layer of the OSI model, while a hub operates at the physical layer.
A router can determine the best path for data to travel between networks, while a hub simply broadcasts data to all connected devices.
Routers are more secure than hubs, as they can filter and bl...

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Q3. How to check IP and subnet mask?

Ans.

To check IP and subnet mask, use the ipconfig command on Windows or ifconfig command on Linux/Unix.

Open Command Prompt or Terminal
Type 'ipconfig' on Windows or 'ifconfig' on Linux/Unix
Look for 'IPv4 Address' and 'Subnet Mask' in the output
IPv4 Address is the IP address and Subnet Mask is the network mask

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Q4. What is POP3 and IMAP protocols?

Ans.

POP3 and IMAP are email protocols used for retrieving emails from a mail server.

POP3 stands for Post Office Protocol version 3 and is used to download emails from a mail server to a local device.
IMAP stands for Internet Message Access Protocol and is used to access emails on a mail server without downloading them to a local device.
POP3 is a simple protocol and is best suited for users who access their emails from a sin...

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Q5. What is Outlook and how it work?

Ans.

Outlook is a personal information manager from Microsoft that allows users to manage emails, calendars, contacts, and tasks.

Outlook is used for sending and receiving emails.
It allows users to manage their calendars and schedule appointments.
Contacts can be stored and managed in Outlook.
Tasks can be created and tracked within the application.
Outlook can be integrated with other Microsoft Office applications such as Word...

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Q6. What is DNS and how to check DNS server address?

Ans.

DNS stands for Domain Name System. It is a system that translates domain names into IP addresses.

DNS is responsible for resolving domain names to IP addresses
DNS servers store information about domain names and their corresponding IP addresses
To check DNS server address, use command prompt and type 'nslookup' followed by the domain name
The result will display the IP address of the DNS server

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Q7. What is DHCP and why we need it?

Ans.

DHCP is a network protocol that automatically assigns IP addresses to devices on a network.

DHCP eliminates the need for manual IP address configuration
DHCP allows for efficient use of IP addresses
DHCP can also provide additional network configuration information, such as DNS and gateway settings
Examples of devices that use DHCP include computers, smartphones, and IoT devices

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Q8. What is an endpoint and how to whitelist?

Ans.

An endpoint is a device or software that communicates with a network. Whitelisting is the process of allowing specific endpoints to access a network.

Endpoints can include computers, servers, printers, and other network devices.
Whitelisting involves creating a list of approved endpoints and blocking all others.
This can help improve network security by preventing unauthorized access.
For example, a company may whitelist t...

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Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident when you talk make sure looking in the interviewer eyes and if you are not sure about any answer just tell the interviewer that I am not sure about this and request for next question but it should be only once if possible try to answer all the questions and if there is any question which you never heard about in that case you can tell the interviewer that you are not sure about this

Skills evaluated in this interview

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships

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Software Developer Interview Questions & Answers

Anonymous

posted on 20 Feb 2025

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one

(5 Questions)

Q1. What is your introduction?

Ans.

I am a passionate software developer with expertise in various programming languages and technologies.

Experienced in Java, Python, and JavaScript
Proficient in web development using HTML, CSS, and React
Familiar with database management systems like MySQL and MongoDB

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Q2. What is your technology

Ans.

I specialize in web development using JavaScript, HTML, and CSS.

Proficient in JavaScript, HTML, and CSS
Experience with front-end frameworks like React and Angular
Knowledge of back-end technologies like Node.js and Express

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Q3. What is html and what is block and inline function?

Ans.

HTML is a markup language used for creating web pages. Block and inline elements are two types of HTML elements with different display behaviors.

HTML stands for HyperText Markup Language and is used to create the structure of web pages.
Block elements take up the full width available and start on a new line, while inline elements only take up as much width as necessary and do not start on a new line.
Examples of block el...

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Q4. What is css ? And what is client side and server side ?

Ans.

CSS is a styling language used to design the layout and appearance of web pages. Client side refers to actions performed on the user's device, while server side refers to actions performed on the server.

CSS stands for Cascading Style Sheets and is used to control the visual presentation of web pages.
Client side refers to actions performed on the user's device, such as running scripts in the browser.
Server side refers t...

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Q5. What is javascript? And what is use in framework

Ans.

JavaScript is a programming language commonly used for web development. It is used in frameworks like React and Angular.

JavaScript is a high-level, interpreted programming language.
It is commonly used for client-side web development.
JavaScript can be used in frameworks like React, Angular, and Vue.
It allows for dynamic content on websites and interactive user experiences.

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Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the array. Example: Input: array = [34, -50, 42, 14, -5, 86] Output: 137 Explanation: The maximum sum is... read more

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Dell Interview Questions and Answers for Freshers

Test Engineer - II Interview Questions & Answers

Anonymous

posted on 15 Dec 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

More than 8 weeks

Result

Selected

I applied via Referral

Round 1 - Technical

(1 Question)

Q1. Write a program to read specific exceptions from log file

Ans.

Program to read specific exceptions from log file

Open the log file and read line by line
Search for specific keywords related to exceptions
Store the exceptions in a data structure for further processing

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Test Engineer - II Interview Questions asked at other Companies

Q1. Java - Use primitive data types as per requirement. For ex. for any number - don't use integer for age, student id, etc. If input format is known, use most suitable data type to store & process information. Create & reuse functions.... read more

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What people are saying about Dell

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a team lead

1d (edited)

Test Lead with 11 Years experience worked in banking, finance and Healthcare industry for good no of years.

Could you please guide which is good company to join? I have similar offer from both the companies.

1. Deutche Bank as AVP

50%

2. Optum Solutions as Manager

50%

10 participants . expiring in 2w

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Software Engineer Interview Questions & Answers

Anonymous

posted on 5 Oct 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - Technical

(3 Questions)

Q1. What is polymorphism?

Ans.

Polymorphism is the ability of a function or method to behave differently based on the object it is acting upon.

Polymorphism allows objects of different classes to be treated as objects of a common superclass.
There are two types of polymorphism: compile-time (method overloading) and runtime (method overriding).
Example: Inheritance allows a child class to override a method from its parent class, exhibiting polymorphic b

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Q2. How abstraction is implemented?

Ans.

Abstraction is implemented in software engineering by hiding unnecessary details and exposing only relevant information.

Abstraction is achieved through the use of abstract classes and interfaces in object-oriented programming.
It allows developers to focus on the essential aspects of a concept without getting bogged down in implementation details.
For example, in a car simulation program, the Car class may have abstract ...

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Q3. What is the difference between abstraction and Interface?

Ans.

Abstraction is hiding the implementation details while Interface is a contract that defines the methods that a class must implement.

Abstraction focuses on hiding the internal implementation details of a class, allowing the user to only see the necessary details.
Interface defines a contract that specifies the methods a class must implement, without providing the implementation details.
Abstraction can be achieved through...

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Round 2 - Behavioral interview

(1 Question)

Q1. What is your motivation when you are working on same project alone for long period?

Ans.

My motivation when working on a project alone for a long period is the satisfaction of seeing my hard work come to fruition.

Setting small achievable goals to keep myself motivated
Taking breaks to avoid burnout and maintain productivity
Seeking feedback from others to stay motivated and improve my work
Reminding myself of the end goal and the impact my project will have

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Round 3 - HR