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Dell Technical Support Engineer Interview Questions, Process, and Tips
Updated
17 Jul 2024
Top Dell Technical Support Engineer Interview Questions and Answers
- Q1. Do you have expertise on windows and hardware troubleshootings?
- Q2. What is DNS and how to check DNS server address?
- Q3. What is difference between router and hub?
6 Dell Technical Support Engineer Interview Experiences
23 questions found
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Popular
Anonymous
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via campus placement at Xavier Institute of Management and Entrepreneurship, Bangalore and was interviewed in Aug 2023.
2 Interview Rounds
1
One-on-one Round (3 Questions)
- Q1. Tell us about yourself Add Answer
- Q2. Why are you fit for this role? Add Answer
- Q3. Previous job/internship experience. Add Answer
2
HR Round (1 Question)
- Q1. General background discussion Add Answer
Rittick Jana
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Previous Experiences Add Answer
- Q2. Salary Negotiation Add Answer
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before May 2022.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Basic technical questions related to JD
3
One-on-one Round (1 Question)
- Q1. Based on your past experience takin by Operations manager Add Answer
4
HR Round (1 Question)
- Q1. General HR questions Add Answer
5
Technical Round (1 Question)
- Q1. Depending on JD operations manager will interact with you Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be truthful don't elaborate too much stick to basic as people generally forget basic and get suck in interview.
I applied via Naukri.com and was interviewed before Oct 2021.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (4 Questions)
- Q1. Tell me about your work experience? Add Answer
- Q2. Why do you want to join Dell? Add Answer
- Q3. What are your expectations from us in term of salary and work culture etc? Add Answer
- Q4. Do you have expertise on windows and hardware troubleshootings? View Answers (1)
3
Aptitude Test Round
It was an online test, it was to test the communication skills
4
Technical Round (8 Questions)
- Q1. What is BSOD and why this issue appears? View Answers (1)
- Q2. What is difference between router and hub? View Answers (1)
- Q3. How to check IP and subnet mask? View Answers (1)
- Q4. What is POP3 and IMAP protocols? View Answers (2)
- Q5. What is Outlook and how it work? View Answers (1)
- Q6. What is DNS and how to check DNS server address? View Answers (1)
- Q7. What is DHCP and why we need it? View Answers (1)
- Q8. What is an endpoint and how to whitelist? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Always be confident when you talk make sure looking in the interviewer eyes and if you are not sure about any answer just tell the interviewer that I am not sure about this and request for next question but it should be only once if possible try to answer all the questions and if there is any question which you never heard about in that case you can tell the interviewer that you are not sure about this
Skills evaluated in this interview
Dell interview questions for designations
Interview Questions
- Q1. Corona pandemic
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be in a formal way but dont get confused about the topic your taking
I applied via Naukri.com and was interviewed in May 2021.
1 Interview Round
Interview Questions
- Q1. Technical questions
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You will be asked basic tech questions. A person with basic troubleshooting knowledge can clear the rounds with any problem.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Dell?
Ask anonymously on communities.
Interview questions from similar companies
I applied via Naukri.com and was interviewed before Mar 2021.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. What is DNS and why do we use it View Answers (1)
- Q2. What are the port numbers of various Protocols - DHCP,SMTP View Answers (1)
Interview Preparation Tips
Topics to prepare for HARMAN Technical Support Engineer interview:
Communication skills matter as well and also your attitude shows, if you are willing to learn and grow or not.
- MCSE
- AZ-104
Communication skills matter as well and also your attitude shows, if you are willing to learn and grow or not.
Skills evaluated in this interview
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Apr 2024.
4 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduce youself View Answers (1)
- Q2. Are u comfortable to speak English or Hindi View Answers (1)
2
Typing Test Round (1 Question)
- Q1. Typing Test Typing Test Add Answer
3
Assignment Round
Write Eassy on some Topic like Election, favourite sports , memorable day
4
One-on-one Round (5 Questions)
- Q1. Introduce Yourself View Answers (1)
- Q2. What are role and responsiblities in your previous company? View Answers (1)
- Q3. What is inbound and outbound calling? View Answers (1)
- Q4. What is B P O View Answers (1)
- Q5. What are you strength and weakness View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I recently worked at LG BPO as a CRE in Dealer WhatsApp for 4 months. My experience was overwhelmingly positive. The senior staff and my team leader, Dipanshu Tyagi, were incredibly supportive and polite. The company consistently credited salaries on time, even accommodating my early resignation without requiring a notice period.
One of the standout features of LG BPO was the excellent food provided in the canteen. Additionally, the company offered complimentary tea and coffee, as well as providing both-side cab transportation. This was a huge benefit for me, as it saved me time and money on commuting.
If you have strong communication skills, you can expect a competitive salary of around 15k; otherwise, the base salary is 13k.
While my overall experience was highly satisfactory, I did notice that salary increases were not as frequent as I had hoped.
Overall, I would recommend LG BPO as a great place to work, especially for those seeking a supportive and friendly work environment with convenient transportation options.
One of the standout features of LG BPO was the excellent food provided in the canteen. Additionally, the company offered complimentary tea and coffee, as well as providing both-side cab transportation. This was a huge benefit for me, as it saved me time and money on commuting.
If you have strong communication skills, you can expect a competitive salary of around 15k; otherwise, the base salary is 13k.
While my overall experience was highly satisfactory, I did notice that salary increases were not as frequent as I had hoped.
Overall, I would recommend LG BPO as a great place to work, especially for those seeking a supportive and friendly work environment with convenient transportation options.
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Technical Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. How good are you at SQL View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. How do you Handel a support team Add Answer
- Q2. How do you manage escalations View Answers (1)
3
HR Round (2 Questions)
- Q1. Everything was about the package Add Answer
- Q2. And discussion about the work culture Add Answer
Skills evaluated in this interview
Technical Support Associate Interview Questions
Haier Appliances India
harshith k
posted on 22 Jul 2024
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Question related to tech tou Add Answer
- Q2. Regarding bord trouble shoot Add Answer
Dell Interview FAQs
How many rounds are there in Dell Technical Support Engineer interview?
Dell interview process usually has 3 rounds. The most common rounds in the Dell interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for Dell Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Dell. The most common topics and skills that interviewers at Dell expect are Technical Support, Troubleshooting, Networking, Configuration and VMware.
What are the top questions asked in Dell Technical Support Engineer interview?
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People are getting interviews through
based on 4 Dell interviews
Job Portal
Campus Placement
50%
25%
25% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
Fast track your campus placements
65%
more
than the average Technical Support Engineer Salary in India
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Dell Technical Support Engineer Reviews and Ratings
based on 79 reviews
Rating in categories
|
Senior Software Engineer
1.8k
salaries
|  ₹10 L/yr - ₹36.4 L/yr |
|
Software Engineer
1.3k
salaries
| ₹5.4 L/yr - ₹18 L/yr |
|
Principal Software Engineer
943
salaries
| ₹13.5 L/yr - ₹52.5 L/yr |
|
Software Engineer2
861
salaries
| ₹8 L/yr - ₹23.5 L/yr |
|
Senior Analyst
542
salaries
| ₹6 L/yr - ₹21 L/yr |
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