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Dell Senior Technician Interview Questions, Process, and Tips
Top Dell Senior Technician Interview Questions and Answers
- Q1. What would you do if the computer is turned off and doesn’t turn on ?
- Q2. What can you tell me about Dell and the meaning of "no boot"?
- Q3. what is no post
Dell Senior Technician Interview Experiences
5 interviews found
Anonymous
(1 Question)
- Q1. What is BIOS in computer system?
Vikas Mudhgil
(1 Question)
- Q1. What is ram, SSD etc
- Ans.
RAM stands for Random Access Memory, which is a type of computer memory that can be accessed randomly. SSD stands for Solid State Drive, which is a storage device that uses flash memory to store data.
RAM is volatile memory used by computers to store data and program instructions temporarily.
SSD is a non-volatile storage device that uses flash memory to store data permanently.
RAM is faster but more expensive than SSD.
Ex
Interview Preparation Tips
Skills evaluated in this interview
Mayank Jaiswal
Selected
I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.
General aptitude questions are to be completed within one hour.
(1 Question)
- Q1. General everyday questions and if you are comfortable with the working hours
(2 Questions)
- Q1. What can you tell me about Dell and the meaning of "no boot"?
- Ans.
Dell is a computer technology company known for its hardware products. 'No boot' refers to a computer issue where the system fails to start up properly.
Dell is a well-known computer technology company that produces hardware products such as laptops, desktops, and servers.
'No boot' is a common issue where a computer fails to start up properly, often due to hardware or software problems.
This issue can be caused by factor...
- Q2. What is no post
- Ans.
No post refers to a computer issue where the system does not display anything on the screen during startup.
No beep codes or error messages are displayed during startup
Possible causes include faulty hardware components, incorrect BIOS settings, or power supply issues
Troubleshooting steps may involve checking connections, testing components, and resetting BIOS
Mayank KumarJaiswal 005
Selected
I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.
(1 Question)
- Q1. Are you comfortable working with international clients?
- Ans.
Yes, I am comfortable working with international clients.
I have previous experience working with international clients in my previous role.
I am culturally sensitive and adaptable to different communication styles.
I am fluent in multiple languages which helps in effective communication with international clients.
Basic listening and writing skills.
(1 Question)
- Q1. What motivates you to seek employment with Dell?
- Ans.
I am motivated to seek employment with Dell because of their reputation for innovation, cutting-edge technology, and opportunities for professional growth.
Dell's reputation for innovation and cutting-edge technology aligns with my passion for staying current in the field.
I am excited about the potential for professional growth and development within Dell's organization.
The opportunity to work with a global leader in te...
Dell interview questions for designations
சூர்ய ப்ரகாஷ் !
Selected
I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.
(4 Questions)
- Q1. What would you do if the computer is turned off and doesn’t turn on ?
- Ans.
To troubleshoot a computer that doesn't turn on, check power connections, test the power supply, and diagnose hardware issues.
Check power connections to ensure the computer is properly plugged in and the power switch is turned on.
Test the power supply using a multimeter or by swapping it with a known working one.
Diagnose hardware issues by disconnecting all peripherals, removing and reseating RAM and other components, ...
- Q2. What would you do if customer is irate ?
- Ans. Be quick and on point with your step, show empathy
- Q3. One challenging thing you faced ?
- Q4. Handling multiple customers at the same time
Interview Preparation Tips
Skills evaluated in this interview
Top trending discussions
Interview questions from similar companies
Selected
I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.
(5 Questions)
- Q1. What is quality?
- Ans.
Quality is the measure of excellence or superiority of something.
Quality is meeting or exceeding customer expectations.
It involves consistency, reliability, and durability.
Quality can be subjective and vary depending on the context.
Examples include high-quality products, services, and processes.
Continuous improvement is key to maintaining quality standards.
- Q2. How ISO Standards help us for Quality?
- Ans.
ISO Standards help ensure consistent quality by providing guidelines and requirements for processes, products, and services.
ISO Standards help organizations improve efficiency, reduce errors, and meet customer expectations.
They provide a framework for implementing quality management systems and continuous improvement.
ISO 9001 is a widely recognized standard for quality management systems, focusing on customer satisfact...
- Q3. What is ISO ?
- Ans.
ISO stands for International Organization for Standardization. It is a global body that develops and publishes international standards.
ISO develops and publishes international standards to ensure quality, safety, and efficiency in products and services.
ISO standards cover various industries such as technology, healthcare, food safety, and environmental management.
Examples of ISO standards include ISO 9001 for quality m...
- Q4. Ex Company Role & Responsibilities
- Ans.
I was responsible for troubleshooting and repairing equipment, performing preventative maintenance, and training junior technicians.
Troubleshooting and repairing equipment
Performing preventative maintenance
Training junior technicians
- Q5. Conditional Question from interviewer.
Interview Preparation Tips
(2 Questions)
- Q1. What are the main components are the transformer
- Ans.
The main components of a transformer include the core, windings, and insulation.
Core: Provides a path for the magnetic flux and is usually made of laminated steel.
Windings: Consist of primary and secondary coils of wire wrapped around the core.
Insulation: Prevents short circuits between the windings and ensures electrical safety.
Examples: Core - laminated steel, Windings - copper wire, Insulation - varnish or paper
- Q2. What are the cooling of transformer
- Ans.
Cooling of transformers is essential to maintain optimal operating temperature and prevent overheating.
Cooling methods include natural convection, forced air, oil-immersed cooling, and water-cooled systems
Cooling fins or radiators are often used to increase surface area for heat dissipation
Monitoring temperature and using cooling fans or pumps can help regulate transformer temperature
Proper maintenance and regular insp...
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.
(2 Questions)
- Q1. What is mcb and use
- Ans.
MCB stands for Miniature Circuit Breaker. It is a type of electrical protection device that automatically switches off electrical circuits during abnormal conditions.
MCB is used to protect electrical circuits from overloads and short circuits.
It is a more convenient and reliable alternative to fuses.
MCBs come in different ratings to suit different electrical loads.
They can be easily reset after tripping, unlike fuses w...
- Q2. Mcb use by home and company and safety wiring by sot sarcit
- Ans.
Mcb is used for safety in both homes and companies. Safety wiring is essential for preventing electrical hazards.
Mcb (Miniature Circuit Breaker) is used in homes and companies to protect electrical circuits from overloads and short circuits.
Safety wiring, such as grounding wires and proper insulation, is crucial for preventing electrical shocks and fires.
Proper installation and maintenance of Mcbs and safety wiring are...
(2 Questions)
- Q1. Maintenance work use by tools other
- Ans.
Maintenance work often requires the use of various tools and equipment.
Maintenance work may involve using tools such as screwdrivers, wrenches, pliers, multimeters, and power drills.
Different tools are used for different tasks, such as testing electrical circuits, tightening bolts, or replacing components.
Regular maintenance of equipment may require specialized tools specific to the machinery being serviced.
Proper tool...
- Q2. Maintenance work use by electrical iqument tap.cutter.etc
- Ans.
Maintenance work often involves using electrical equipment such as tap cutters.
Regularly inspecting and cleaning electrical equipment to ensure proper functioning
Replacing worn out parts or components as needed
Testing equipment after maintenance to ensure it is working correctly
Following safety procedures when working with electrical equipment
Keeping a record of maintenance work done on each piece of equipment
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Questions based on electrical machine
- Q2. Question based on switch gear and protection
- Q3. Question based on digital electronics
- Q4. Question based on basic electricity
Interview Preparation Tips
I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Self indruduction and enna work?
- Q2. Family details and work?
Interview Preparation Tips
- Electronics Engineering
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Dell Senior Technician Interview Process
based on 6 interviews
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Dell Senior Technician Reviews and Ratings
based on 62 reviews
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