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Dell Senior Technician Interview Questions, Process, and Tips

Updated 4 Mar 2025

Top Dell Senior Technician Interview Questions and Answers

Dell Senior Technician Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is BIOS in computer system?

Senior Technician Interview Questions & Answers

user image Vikas Mudhgil

posted on 7 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is ram, SSD etc
  • Ans. 

    RAM stands for Random Access Memory, which is a type of computer memory that can be accessed randomly. SSD stands for Solid State Drive, which is a storage device that uses flash memory to store data.

    • RAM is volatile memory used by computers to store data and program instructions temporarily.

    • SSD is a non-volatile storage device that uses flash memory to store data permanently.

    • RAM is faster but more expensive than SSD.

    • Ex

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic computer knowledge is enough

Skills evaluated in this interview

Senior Technician Interview Questions Asked at Other Companies

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Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I was interviewed before Mar 2024.

Round 1 - Group Discussion 

Revising job description.

Round 2 - Behavioral 

(2 Questions)

  • Q1. Basic Technical questions
  • Q2. Questions regarding past work experience
Round 3 - HR 

(1 Question)

  • Q1. Basic company policies and on boarsing process

Senior Technician Interview Questions & Answers

user image Mayank Jaiswal

posted on 26 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

General aptitude questions are to be completed within one hour.

Round 2 - HR 

(1 Question)

  • Q1. General everyday questions and if you are comfortable with the working hours
Round 3 - One-on-one 

(2 Questions)

  • Q1. What can you tell me about Dell and the meaning of "no boot"?
  • Ans. 

    Dell is a computer technology company known for its hardware products. 'No boot' refers to a computer issue where the system fails to start up properly.

    • Dell is a well-known computer technology company that produces hardware products such as laptops, desktops, and servers.

    • 'No boot' is a common issue where a computer fails to start up properly, often due to hardware or software problems.

    • This issue can be caused by factor...

  • Answered by AI
  • Q2. What is no post
  • Ans. 

    No post refers to a computer issue where the system does not display anything on the screen during startup.

    • No beep codes or error messages are displayed during startup

    • Possible causes include faulty hardware components, incorrect BIOS settings, or power supply issues

    • Troubleshooting steps may involve checking connections, testing components, and resetting BIOS

  • Answered by AI

Dell interview questions for designations

 Technician

 (2)

 Hardware Technician

 (1)

 Sr. Technician and Supervisor

 (1)

 Senior Technical Support Technician

 (3)

 Technical Support Technician

 (1)

 Senior Quality Engineer

 (2)

 Senior Analyst

 (7)

 Senior Advisor

 (6)

Senior Technician Interview Questions & Answers

user image Mayank KumarJaiswal 005

posted on 23 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Are you comfortable working with international clients?
  • Ans. 

    Yes, I am comfortable working with international clients.

    • I have previous experience working with international clients in my previous role.

    • I am culturally sensitive and adaptable to different communication styles.

    • I am fluent in multiple languages which helps in effective communication with international clients.

  • Answered by AI
Round 2 - Assignment 

Basic listening and writing skills.

Round 3 - One-on-one 

(1 Question)

  • Q1. What motivates you to seek employment with Dell?
  • Ans. 

    I am motivated to seek employment with Dell because of their reputation for innovation, cutting-edge technology, and opportunities for professional growth.

    • Dell's reputation for innovation and cutting-edge technology aligns with my passion for staying current in the field.

    • I am excited about the potential for professional growth and development within Dell's organization.

    • The opportunity to work with a global leader in te...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(4 Questions)

  • Q1. What would you do if the computer is turned off and doesn’t turn on ?
  • Ans. 

    To troubleshoot a computer that doesn't turn on, check power connections, test the power supply, and diagnose hardware issues.

    • Check power connections to ensure the computer is properly plugged in and the power switch is turned on.

    • Test the power supply using a multimeter or by swapping it with a known working one.

    • Diagnose hardware issues by disconnecting all peripherals, removing and reseating RAM and other components, ...

  • Answered by AI
  • Q2. What would you do if customer is irate ?
  • Ans. Be quick and on point with your step, show empathy
  • Answered by சூர்ய ப்ரகாஷ் !
  • Q3. One challenging thing you faced ?
  • Q4. Handling multiple customers at the same time

Interview Preparation Tips

Interview preparation tips for other job seekers - Get to know the basics of computer troubleshooting steps

Skills evaluated in this interview

Interview questions from similar companies

Interview Preparation Tips

Round: Resume Shortlist
Experience: I had sent my resume to the hiring group, Selection through telephonic interviews. I was interviewed by three different research groups  (once by each).
Tips: Factors in decreasing order of importance: CGPA each stage. Ability to explain your projects precisely. Ability to solve ''standard" logarithmic problems.  The way you think and put down your Answer is the most important. The final answer .s not so I important, and they prod you when you think out aloud anyway.

Round: Technical Interview
Experience: Almost- by default they ask about your previous projects/internships if they are relevant to the group. Ofher questions depend on the group you are interviewed by and your own profile, In my case it was machine learning, text mining etc. I was told about the research problem they were dealing with then and asked f or comments/suggestions/.inputs and a discussion followed.
Tips: Basically these are specialized Interviews so it's good to have sound knowledge of your domain (analytical and application skills are very much required).

Skill Tips: CGPA>9.0, 1f not (like me) relevant work done in the domain and in past internship.A recommendation from the professor is also a good add on.
College Name: IIT Madras

Interview Preparation Tips

Round: Test
Experience: There was an apititude test basically in line with CAT pattern. It was conducted online for about 45 min duration. The questions were rather simple but each question was time bound (around 45 sec or so).
Tips: As such I did not have any structured study plan. I did refresh some of my basics in mechanics and analysis. I was more inclined to get a job in aerospace division. Read as per your interest.
Duration: 45 minutes

Round: Group Discussion
Experience: Initially, we are seated randomly in a circular manner and each one was given two minutes to describe the topic. It was followed by an tense debate where participants converged and diverged on different sets of issue. They were particularly looking for interpersonal skills and out of the box thinking.

Round: Interview
Experience: The interview was purely management type.More questions were thrown at team building, bio-data, why this company? , project, what you Can contribute for the firm?, where you see yourself in next 5 -10 years, ambitions, some amount of optimization tools and techniques, concluding remarks....Interpersonal skills and clarity in answering where mainly
IBM was a more relaxed interview, which basically dealt with management and interpersonal skills. Questions like “if one of our team mate is very stubborn, lazy, adamant, how will you tackle the situation” were asked.
Tips: College (B Tech) curricular activities, NTSC certificate, Math Olympiad certificate, all India quiz competition awards were noted and appreciated. That really was a booster. That helps in implanting an idea that you are not just blah blah blah.

Skill Tips: Be very sure about your mechanics, analysis and design. These three are the fundamentals.
I haven prepared for placements exclusively. Here were combined discussions. However, it really helps if you can revise and make your fundamentals were clear. The basic understanding should be there. An hour every day for two months will do the trick.
Be really choosy of the company you want to be in. Learn a lot more of the company and get an idea of what they are actually looking for. But still don’t freeze your mind to those realms alone.. Be open minded and cheerful. The first few questions will set the mood of the interview. If you are bale to crack that, then things will be really smooth. Really concentrate on your fundamentals, especially analysis and design.
Skills: Mechanics, Analysis , Design
College Name: IIT-Madras

Interview Preparation Tips

Round: Resume Shortlist
Experience: CGPA > 8 is necessary

Round: Test
Experience: Online Test + Written Test
Online Test - Duration 90 minutes + Written Test 30 minutes for Hardware profile
Online Test -Quants, Number Series ; Calculators were not allowed
Written Test - Semiconductor Basics

Round: Interview
Experience: Interview is held in either 1 round for non-core profile or several rounds of technical interviews for Hardware.
Technical round consisted of questions form topics like VLSI, Semiconductors (BJT, MOS), ASIC Design Flow, CMOS Process Flow.

Round: Group Discussion
Experience: Group Discussion is held for non-core profilesDuration varies from 20-30 minutes with 11 members.

General Tips: Never ever mention GRE or MS or any higher studies, for that matter, in any placement interview if you want to get placed in that company
Practicing quant, puzzle solving and GD from early in the semester would definitely help
Core placement: be thorough with the core fundaes
Practice general quant questions without a calculator
Skills: Quants, Puzzle Solving
College Name: IIT MADRAS

Interview Preparation Tips

Round: Test
Experience: It had 3 parts: Data manipulation, number series and calculations.

Round: Test
Experience: Technical test on C. Typical questions on what will be the output of the program.

Round: Technical Interview
Experience: Questions were based on various areas of CSE, especially Programming languages and thesis work. Questions on Database connectivity in Java , CGI, DFA, DMA etc were also asked.
Tips: ISL works 80% in java and 20% in C. Thus, prepare Java well before appearing for the IBM-ISL. Must have basic knowledge in databases, Operating systems.

College Name: IIT KANPUR
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Dell Interview FAQs

How many rounds are there in Dell Senior Technician interview?
Dell interview process usually has 2-3 rounds. The most common rounds in the Dell interview process are One-on-one Round, HR and Technical.
How to prepare for Dell Senior Technician interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Dell. The most common topics and skills that interviewers at Dell expect are Technical Support, Customer Service, Troubleshooting, Technician Activities and Configuration.
What are the top questions asked in Dell Senior Technician interview?

Some of the top questions asked at the Dell Senior Technician interview -

  1. What would you do if the computer is turned off and doesn’t turn o...read more
  2. What can you tell me about Dell and the meaning of "no boo...read more
  3. what is no p...read more

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Dell Senior Technician Interview Process

based on 7 interviews

Interview experience

4.7
  
Excellent
View more

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Dell Senior Technician Salary
based on 346 salaries
₹3.6 L/yr - ₹7.8 L/yr
43% more than the average Senior Technician Salary in India
View more details

Dell Senior Technician Reviews and Ratings

based on 63 reviews

3.8/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

3.8

Salary

3.4

Job security

3.6

Company culture

3.1

Promotions

3.3

Work satisfaction

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