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Dell Senior Technician Interview Questions, Process, and Tips

Updated 4 Mar 2025

Top Dell Senior Technician Interview Questions and Answers

Dell Senior Technician Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I was interviewed before Mar 2024.

Round 1 - Group Discussion 

Revising job description.

Round 2 - Behavioral 

(2 Questions)

  • Q1. Basic Technical questions
  • Q2. Questions regarding past work experience
Round 3 - HR 

(1 Question)

  • Q1. Basic company policies and on boarsing process
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is BIOS in computer system?

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Senior Technician Interview Questions & Answers

user image Vikas Mudhgil

posted on 7 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is ram, SSD etc
  • Ans. 

    RAM stands for Random Access Memory, which is a type of computer memory that can be accessed randomly. SSD stands for Solid State Drive, which is a storage device that uses flash memory to store data.

    • RAM is volatile memory used by computers to store data and program instructions temporarily.

    • SSD is a non-volatile storage device that uses flash memory to store data permanently.

    • RAM is faster but more expensive than SSD.

    • Ex

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic computer knowledge is enough

Skills evaluated in this interview

Senior Technician Interview Questions & Answers

user image Mayank Jaiswal

posted on 26 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

General aptitude questions are to be completed within one hour.

Round 2 - HR 

(1 Question)

  • Q1. General everyday questions and if you are comfortable with the working hours
Round 3 - One-on-one 

(2 Questions)

  • Q1. What can you tell me about Dell and the meaning of "no boot"?
  • Ans. 

    Dell is a computer technology company known for its hardware products. 'No boot' refers to a computer issue where the system fails to start up properly.

    • Dell is a well-known computer technology company that produces hardware products such as laptops, desktops, and servers.

    • 'No boot' is a common issue where a computer fails to start up properly, often due to hardware or software problems.

    • This issue can be caused by factor...

  • Answered by AI
  • Q2. What is no post
  • Ans. 

    No post refers to a computer issue where the system does not display anything on the screen during startup.

    • No beep codes or error messages are displayed during startup

    • Possible causes include faulty hardware components, incorrect BIOS settings, or power supply issues

    • Troubleshooting steps may involve checking connections, testing components, and resetting BIOS

  • Answered by AI

Dell interview questions for designations

 Technician

 (2)

 Hardware Technician

 (1)

 Sr. Technician and Supervisor

 (1)

 Senior Technical Support Technician

 (3)

 Technical Support Technician

 (1)

 Senior Quality Engineer

 (2)

 Senior Analyst

 (7)

 Senior Advisor

 (6)

Senior Technician Interview Questions & Answers

user image Mayank KumarJaiswal 005

posted on 23 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Are you comfortable working with international clients?
  • Ans. 

    Yes, I am comfortable working with international clients.

    • I have previous experience working with international clients in my previous role.

    • I am culturally sensitive and adaptable to different communication styles.

    • I am fluent in multiple languages which helps in effective communication with international clients.

  • Answered by AI
Round 2 - Assignment 

Basic listening and writing skills.

Round 3 - One-on-one 

(1 Question)

  • Q1. What motivates you to seek employment with Dell?
  • Ans. 

    I am motivated to seek employment with Dell because of their reputation for innovation, cutting-edge technology, and opportunities for professional growth.

    • Dell's reputation for innovation and cutting-edge technology aligns with my passion for staying current in the field.

    • I am excited about the potential for professional growth and development within Dell's organization.

    • The opportunity to work with a global leader in te...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. What would you do if the computer is turned off and doesn’t turn on ?
  • Ans. 

    To troubleshoot a computer that doesn't turn on, check power connections, test the power supply, and diagnose hardware issues.

    • Check power connections to ensure the computer is properly plugged in and the power switch is turned on.

    • Test the power supply using a multimeter or by swapping it with a known working one.

    • Diagnose hardware issues by disconnecting all peripherals, removing and reseating RAM and other components, ...

  • Answered by AI
  • Q2. What would you do if customer is irate ?
  • Ans. Be quick and on point with your step, show empathy
  • Answered by சூர்ய ப்ரகாஷ் !
  • Q3. One challenging thing you faced ?
  • Q4. Handling multiple customers at the same time

Interview Preparation Tips

Interview preparation tips for other job seekers - Get to know the basics of computer troubleshooting steps

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

A coding test is expected. 3-4 questions are asking on .net and MS SQL database. The nearest correct answer candidate gets selected for F2F round interview.

Round 3 - One-on-one 

(1 Question)

  • Q1. About you? Few question on validations, and you can expect situational based questions to answer.
Round 4 - HR 

(1 Question)

  • Q1. Why are leaving current organization? Current salary and expected salary
  • Ans. 

    I am leaving my current organization to pursue new challenges and opportunities. My expected salary is based on my experience and market value.

    • Seeking new challenges and growth opportunities

    • Exploring a different work environment

    • Looking for better career prospects

    • Expected salary based on experience and market value

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't lie. your confidence, authenticity and politeness will help you to get selected.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Two Sum and 3 Sum in Leetcode

Round 2 - Technical 

(1 Question)

  • Q1. System design for a load balancer
  • Ans. 

    A load balancer distributes incoming network traffic across multiple servers to ensure optimal resource utilization and prevent overload.

    • Identify the requirements for the load balancer (e.g. traffic volume, server capacity)

    • Choose a load balancing algorithm (e.g. round-robin, least connections)

    • Implement health checks to monitor server status and remove unhealthy servers from rotation

    • Consider scalability and redundancy f...

  • Answered by AI

Skills evaluated in this interview

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Java Full stack Experience based discussion
  • Q2. Docker, Kubernetes etc.
Round 3 - Technical 

(2 Questions)

  • Q1. Coding in Java, oops collection problem solving
  • Q2. Sql salary related questions
Round 4 - One-on-one 

(1 Question)

  • Q1. Manager and behavior
Round 5 - HR 

(1 Question)

  • Q1. Salary kitna loge bhai

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing Nothing Nothing Nothing Nothing Nothing Nothing

Software Engineer Interview Questions & Answers

Lenovo user image Nitin The Living Magnet

posted on 15 Nov 2020

Interview Questionnaire 

3 Questions

  • Q1. What is operating system.
  • Ans. 

    An operating system is a software that manages computer hardware and software resources and provides common services for computer programs.

    • Manages computer hardware and software resources

    • Provides common services for computer programs

    • Examples: Windows, macOS, Linux, Android, iOS

    • Kernel is the core component of an operating system

  • Answered by AI
  • Q2. How to follow the company policy?
  • Ans. 

    To follow the company policy, one must understand and familiarize themselves with the policy guidelines and procedures.

    • Read and thoroughly understand the company policy documentation

    • Adhere to the policies and procedures outlined in the documentation

    • Seek clarification from supervisors or HR if any doubts or questions arise

    • Regularly review and stay updated with any changes or updates to the policy

    • Ensure compliance with t...

  • Answered by AI
  • Q3. Will you agree to work no time limit?
  • Ans. 

    No, I cannot agree to work with no time limit.

    • Working without a time limit can lead to burnout and decreased productivity.

    • Having a reasonable work-life balance is important for overall well-being.

    • Setting clear boundaries and having a structured schedule can help maintain productivity and prevent overworking.

  • Answered by AI

Skills evaluated in this interview

Dell Interview FAQs

How many rounds are there in Dell Senior Technician interview?
Dell interview process usually has 2-3 rounds. The most common rounds in the Dell interview process are One-on-one Round, HR and Technical.
How to prepare for Dell Senior Technician interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Dell. The most common topics and skills that interviewers at Dell expect are Technical Support, Customer Service, Troubleshooting, Technician Activities and Configuration.
What are the top questions asked in Dell Senior Technician interview?

Some of the top questions asked at the Dell Senior Technician interview -

  1. What would you do if the computer is turned off and doesn’t turn o...read more
  2. What can you tell me about Dell and the meaning of "no boo...read more
  3. what is no p...read more

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Dell Senior Technician Interview Process

based on 7 interviews

Interview experience

4.7
  
Excellent
View more

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Dell Senior Technician Salary
based on 348 salaries
₹3.6 L/yr - ₹7.8 L/yr
44% more than the average Senior Technician Salary in India
View more details

Dell Senior Technician Reviews and Ratings

based on 62 reviews

3.9/5

Rating in categories

3.7

Skill development

3.6

Work-life balance

3.9

Salary

3.5

Job security

3.7

Company culture

3.2

Promotions

3.4

Work satisfaction

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