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Dell Senior Technician Interview Questions, Process, and Tips

Updated 4 Mar 2025

Top Dell Senior Technician Interview Questions and Answers

Dell Senior Technician Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is BIOS in computer system?

Senior Technician Interview Questions & Answers

user image Vikas Mudhgil

posted on 7 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is ram, SSD etc
  • Ans. 

    RAM stands for Random Access Memory, which is a type of computer memory that can be accessed randomly. SSD stands for Solid State Drive, which is a storage device that uses flash memory to store data.

    • RAM is volatile memory used by computers to store data and program instructions temporarily.

    • SSD is a non-volatile storage device that uses flash memory to store data permanently.

    • RAM is faster but more expensive than SSD.

    • Ex

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic computer knowledge is enough

Skills evaluated in this interview

Senior Technician Interview Questions Asked at Other Companies

asked in Dell
Q1. What would you do if the computer is turned off and doesn’t turn ... read more
asked in JSW Cement
Q2. What are the Electrical fault occurs in the motor
Q3. Transformers working principle and what is power factor
asked in Tata Motors
Q4. What is the bore? What is the transmission? What is engine increa ... read more
Q5. What lubricant oil is used in hydraulic system and what grade oil ... read more
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024.

Round 1 - Group Discussion 

Revising job description.

Round 2 - Behavioral 

(2 Questions)

  • Q1. Basic Technical questions
  • Q2. Questions regarding past work experience
Round 3 - HR 

(1 Question)

  • Q1. Basic company policies and on boarsing process

Senior Technician Interview Questions & Answers

user image Mayank Jaiswal

posted on 26 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

General aptitude questions are to be completed within one hour.

Round 2 - HR 

(1 Question)

  • Q1. General everyday questions and if you are comfortable with the working hours
Round 3 - One-on-one 

(2 Questions)

  • Q1. What can you tell me about Dell and the meaning of "no boot"?
  • Ans. 

    Dell is a computer technology company known for its hardware products. 'No boot' refers to a computer issue where the system fails to start up properly.

    • Dell is a well-known computer technology company that produces hardware products such as laptops, desktops, and servers.

    • 'No boot' is a common issue where a computer fails to start up properly, often due to hardware or software problems.

    • This issue can be caused by factor...

  • Answered by AI
  • Q2. What is no post
  • Ans. 

    No post refers to a computer issue where the system does not display anything on the screen during startup.

    • No beep codes or error messages are displayed during startup

    • Possible causes include faulty hardware components, incorrect BIOS settings, or power supply issues

    • Troubleshooting steps may involve checking connections, testing components, and resetting BIOS

  • Answered by AI

Dell interview questions for designations

 Technician

 (2)

 Hardware Technician

 (1)

 Sr. Technician and Supervisor

 (1)

 Senior Technical Support Technician

 (3)

 Technical Support Technician

 (1)

 Senior Quality Engineer

 (2)

 Senior Analyst

 (7)

 Senior Advisor

 (6)

Senior Technician Interview Questions & Answers

user image Mayank KumarJaiswal 005

posted on 23 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Are you comfortable working with international clients?
  • Ans. 

    Yes, I am comfortable working with international clients.

    • I have previous experience working with international clients in my previous role.

    • I am culturally sensitive and adaptable to different communication styles.

    • I am fluent in multiple languages which helps in effective communication with international clients.

  • Answered by AI
Round 2 - Assignment 

Basic listening and writing skills.

Round 3 - One-on-one 

(1 Question)

  • Q1. What motivates you to seek employment with Dell?
  • Ans. 

    I am motivated to seek employment with Dell because of their reputation for innovation, cutting-edge technology, and opportunities for professional growth.

    • Dell's reputation for innovation and cutting-edge technology aligns with my passion for staying current in the field.

    • I am excited about the potential for professional growth and development within Dell's organization.

    • The opportunity to work with a global leader in te...

  • Answered by AI

Senior Technician Interview Questions & Answers

user image சூர்ய ப்ரகாஷ் !

posted on 24 Mar 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. What would you do if the computer is turned off and doesn’t turn on ?
  • Ans. 

    To troubleshoot a computer that doesn't turn on, check power connections, test the power supply, and diagnose hardware issues.

    • Check power connections to ensure the computer is properly plugged in and the power switch is turned on.

    • Test the power supply using a multimeter or by swapping it with a known working one.

    • Diagnose hardware issues by disconnecting all peripherals, removing and reseating RAM and other components, ...

  • Answered by AI
  • Q2. What would you do if customer is irate ?
  • Ans. Be quick and on point with your step, show empathy
  • Answered by சூர்ய ப்ரகாஷ் !
  • Q3. One challenging thing you faced ?
  • Q4. Handling multiple customers at the same time

Interview Preparation Tips

Interview preparation tips for other job seekers - Get to know the basics of computer troubleshooting steps

Skills evaluated in this interview

Interview questions from similar companies

I applied via Walk-in and was interviewed in Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What is sensors and it's type?? And briefing about maintenance
Round 3 - One-on-one 

(1 Question)

  • Q1. Finally project and previous company detailed.l

Interview Preparation Tips

Topics to prepare for Vivo Senior Technician interview:
  • Maintenance Engineering
Interview preparation tips for other job seekers - As a senior technician you have to prepare for machinery spare parts in previous company like Sensor, feeder, work shift.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is quality?
  • Ans. 

    Quality is the measure of excellence or superiority of something.

    • Quality is meeting or exceeding customer expectations.

    • It involves consistency, reliability, and durability.

    • Quality can be subjective and vary depending on the context.

    • Examples include high-quality products, services, and processes.

    • Continuous improvement is key to maintaining quality standards.

  • Answered by AI
  • Q2. How ISO Standards help us for Quality?
  • Ans. 

    ISO Standards help ensure consistent quality by providing guidelines and requirements for processes, products, and services.

    • ISO Standards help organizations improve efficiency, reduce errors, and meet customer expectations.

    • They provide a framework for implementing quality management systems and continuous improvement.

    • ISO 9001 is a widely recognized standard for quality management systems, focusing on customer satisfact...

  • Answered by AI
  • Q3. What is ISO ?
  • Ans. 

    ISO stands for International Organization for Standardization. It is a global body that develops and publishes international standards.

    • ISO develops and publishes international standards to ensure quality, safety, and efficiency in products and services.

    • ISO standards cover various industries such as technology, healthcare, food safety, and environmental management.

    • Examples of ISO standards include ISO 9001 for quality m...

  • Answered by AI
  • Q4. Ex Company Role & Responsibilities
  • Ans. 

    I was responsible for troubleshooting and repairing equipment, performing preventative maintenance, and training junior technicians.

    • Troubleshooting and repairing equipment

    • Performing preventative maintenance

    • Training junior technicians

  • Answered by AI
  • Q5. Conditional Question from interviewer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident be honest .
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Self introduction
  • Q2. Technical knowledge
  • Q3. Critical thinking
  • Q4. Pressure work environment
  • Q5. Environment health safety

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your basic

Interview Questionnaire 

1 Question

  • Q1. Why not MS?

Interview Preparation Tips

Round: Test
Experience: It was constituted of two parts: Logic and DI. Both parts were simple. Questions were CAT type.

Round: Technical Interview
Experience: Simple C, C++ questions were asked. Technical questions based on internship project were asked. General questions asked to check reaction to sudden stress (for example: Why do earthquakes occur?).
Tips: Courses like DSP (application based) and information systems should be thorough. Knowing 1 programming language is very essential.

Round: HR Interview
Experience: Resume based questions were asked.
Tips: Know complete details of your interns, BTP and resume thoroughly.

College Name: IIT KANPUR

Dell Interview FAQs

How many rounds are there in Dell Senior Technician interview?
Dell interview process usually has 2-3 rounds. The most common rounds in the Dell interview process are One-on-one Round, HR and Technical.
How to prepare for Dell Senior Technician interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Dell. The most common topics and skills that interviewers at Dell expect are Technical Support, Customer Service, Troubleshooting, Technician Activities and Configuration.
What are the top questions asked in Dell Senior Technician interview?

Some of the top questions asked at the Dell Senior Technician interview -

  1. What would you do if the computer is turned off and doesn’t turn o...read more
  2. What can you tell me about Dell and the meaning of "no boo...read more
  3. what is no p...read more

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Dell Senior Technician Interview Process

based on 7 interviews

Interview experience

4.7
  
Excellent
View more

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Dell Senior Technician Salary
based on 347 salaries
₹3.6 L/yr - ₹7.8 L/yr
41% more than the average Senior Technician Salary in India
View more details

Dell Senior Technician Reviews and Ratings

based on 63 reviews

3.8/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

3.8

Salary

3.4

Job security

3.6

Company culture

3.1

Promotions

3.3

Work satisfaction

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