Haier Appliances India Technical Support Associate Interview Questions and Answers

Q1. Tell me about your self
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Q2. Also its ask about your family details
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Q1. In this round they just talk to you on any topic to check your fluency in English
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Q1. Difference between Microcontroller and microprocessor
Ans. 
Microcontroller is a single integrated circuit that contains a processor core, memory, and programmable input/output peripherals, while a microprocessor is just the processor core.
• Microcontroller is a self-contained system with memory, I/O peripherals, and a processor core on a single chip.

• Microprocessor is just the central processing unit (CPU) and requires external components for memory and I/O operations.

• Microcontro...read more
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Q2. Uses of HDMI cable
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HDMI cable is used to transmit high-quality audio and video signals from one device to another.
• Connects devices such as TVs, monitors, projectors, and gaming consoles

• Supports high-definition video and audio

• Eliminates the need for multiple cables for audio and video connections

• Used in home entertainment systems, conference rooms, and gaming setups
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Q3. Full form of HDMI cable
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High Definition Multimedia Interface
• Stands for High Definition Multimedia Interface

• Used to transmit high-quality audio and video signals

• Commonly used to connect devices like TVs, monitors, and projectors

• Supports resolutions up to 4K and beyond
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Q4. Difference between LCD and LED
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LCD uses liquid crystals to produce images, while LED uses light-emitting diodes for backlighting.
• LCD stands for Liquid Crystal Display, while LED stands for Light-Emitting Diode.

• LCD screens require a separate light source for illumination, while LED screens have built-in backlighting.

• LED screens are generally more energy-efficient and produce brighter images compared to LCD screens.

• Examples: LCD TVs, LED monitors.
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Q5. Tell me about your college project and describe it properly
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Q6. In smart watch which sensor is used to measurement of pulse
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Q1. Education Qualifications Past Experience Aware About Mobile Knowledge Interview Hindi/English Both
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Q1. Share details of your previous job.
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Q2. Why are you looking for a change?
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Q3. What are your salary expectations?
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Q4. Tell me about yourself.
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Q1. What is POST ,NO-POST? what Is BIOS? types of RAM? practical Clients Scenarios & resolution ? components associated with system board? types of display? Definition of Switch & circuit?
Ans. 
Questions related to computer hardware and troubleshooting.
• POST stands for Power-On Self-Test and is a diagnostic test run by the computer during startup.

• NO-POST refers to a failure in the Power-On Self-Test, which can indicate a hardware issue.

• BIOS stands for Basic Input/Output System and is firmware that initializes hardware during startup.

• Types of RAM include DDR, DDR2, DDR3, and DDR4.

• Practical client scenarios may ...read more
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Q1. What is DNS and why do we use it
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DNS stands for Domain Name System. It is used to translate domain names into IP addresses.
• DNS is like a phonebook for the internet

• It helps to identify and locate websites

• DNS servers store information about domain names and their corresponding IP addresses

• Without DNS, we would have to remember IP addresses to access websites

• DNS can also be used for load balancing and security purposes
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Q2. What are the port numbers of various Protocols - DHCP,SMTP
Ans. 
DHCP uses port 67 and 68, SMTP uses port 25.
• DHCP uses port 67 and 68 for server and client communication respectively.

• SMTP uses port 25 for email transmission.
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Q1. Brief description about yourself
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I am a Technical Support Representative with strong problem-solving skills and excellent customer service.
• Experienced in troubleshooting hardware and software issues

• Proficient in providing remote assistance and resolving technical problems

• Skilled in communicating complex technical concepts to non-technical users

• Proven ability to prioritize and manage multiple tasks effectively

• Dedicated to delivering exceptional custome
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Q2. Brief introduction
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Q1. Introduction plus education background discussion and about company
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Q1. Why did you choose this job. And about the job roles.
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I chose this job because of my passion for technology and helping others.
• I have always been interested in technology and enjoy troubleshooting and problem-solving.

• I have a strong desire to help others and provide excellent customer service.

• This job allows me to combine my technical skills with my passion for assisting people.

• I find satisfaction in resolving technical issues and ensuring customer satisfaction.

• I am excit...read more
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On any current affairs/technology/product topic

Q1. Questions from resume, Goals, interests
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Q2. Questions on consumer electronics technologies, college projects
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Q3. Hobbies, interest and other normal questions
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Q4. Why do you want to join this company?
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Q1. Right on to salary discussion
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Q2. Company benefits, policies etc.
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