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HP India Technical Support Engineer Interview Questions, Process, and Tips
Top HP India Technical Support Engineer Interview Questions and Answers
- Q1. What's the basic requirements for a windows 10 operating system?
- Q2. What is BSOD? (Blue Screen of Death)
- Q3. Name five components on a mother board?
HP India Technical Support Engineer Interview Experiences
7 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. What is DHCP Latest processor Realtime scenario etc
- Ans.
DHCP stands for Dynamic Host Configuration Protocol, which is a network management protocol used to assign IP addresses to devices on a network.
DHCP automatically assigns IP addresses to devices on a network
It helps in reducing the manual configuration of IP addresses
DHCP servers lease IP addresses to devices for a specific period of time
DHCP also provides other network configuration information like subnet mask and de
Interview Preparation Tips
The interviewer not only tests your technical capabilities but also your way of handling situations and pressure.
Skills evaluated in this interview
Vaishnavi Kelagar
I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. Introduction about yourself
- Ans.
I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.
5 years of experience in technical support
Proficient in troubleshooting hardware and software issues
Strong communication and problem-solving skills
- Q2. How did you overcome from stage fear
- Ans.
I overcame stage fear by practicing public speaking, deep breathing techniques, and positive self-talk.
Practiced public speaking regularly to build confidence
Used deep breathing techniques to calm nerves before speaking
Engaged in positive self-talk to boost self-confidence
Joined a public speaking club to gain experience and feedback
I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about yourself
- Q2. Tell me about your project
- Q3. Can you speak Hindi?
(2 Questions)
- Q1. It was technical Test, regarding Hardware and Networking
- Q2. Questions related to Operating system, Networking, Hardware.
(3 Questions)
- Q1. 1) What is command to know IP address?
- Ans.
The command to know IP address is 'ipconfig' on Windows and 'ifconfig' on Unix/Linux.
On Windows, open Command Prompt and type 'ipconfig'. Look for 'IPv4 Address' under the Ethernet or Wi-Fi adapter section.
On Unix/Linux, open Terminal and type 'ifconfig'. Look for 'inet' under the Ethernet or Wi-Fi adapter section.
There are also online tools and websites that can display your IP address, such as whatismyip.com.
- Q2. Ready to relocate? What is RAM?
- Ans.
RAM stands for Random Access Memory. It is a type of computer memory that allows data to be accessed in any order.
RAM is volatile memory, meaning it loses its data when the computer is turned off.
It is used to temporarily store data that the computer is currently using.
The more RAM a computer has, the more programs it can run simultaneously without slowing down.
Examples of RAM include DDR3, DDR4, and SDRAM.
- Q3. Which is latest USB version?
- Ans.
The latest USB version is USB 4.
USB 4 was announced in 2019 and released in 2020.
It offers a maximum speed of 40 Gbps.
It is backward compatible with USB 3.2, USB 2.0, and Thunderbolt 3.
USB 4 supports multiple data and display protocols.
It requires USB Type-C connectors.
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 3 interview rounds.
Discuss on particular topic
25 questions confusing and competitive
(1 Question)
- Q1. Technical questions
HP India interview questions for designations
I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell me about yourself , troubleshooting
Interview Preparation Tips
Get interview-ready with Top HP India Interview Questions
I applied via Naukri.com and was interviewed in Sep 2020. There were 6 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What's the basic requirements for a windows 10 operating system?
- Ans.
The basic requirements for a Windows 10 operating system include a compatible processor, sufficient memory, and available storage space.
Processor: 1 GHz or faster processor or SoC
Memory: 1 GB for 32-bit or 2 GB for 64-bit
Storage: 16 GB for 32-bit OS or 20 GB for 64-bit OS
Display: 800x600 resolution
Graphics: DirectX 9 or later with WDDM 1.0 driver
Internet connection: Required for updates and downloads
- Q2. Name five components on a mother board?
- Ans.
Five components on a motherboard are CPU, RAM, GPU, BIOS, and SATA ports.
CPU (Central Processing Unit) - the brain of the computer that performs most of the calculations and tasks.
RAM (Random Access Memory) - temporary storage for data and instructions that the CPU needs to access quickly.
GPU (Graphics Processing Unit) - responsible for rendering images, videos, and graphics.
BIOS (Basic Input/Output System) - firmware ...
- Q3. What is BSOD? (Blue Screen of Death)
- Ans.
BSOD is a blue screen error that appears on Windows operating systems when a critical system error occurs.
BSOD is also known as a stop error or a system crash
It usually displays a blue screen with white text indicating the error message
Common causes include hardware failure, driver issues, and software conflicts
Examples of BSOD error messages include IRQL_NOT_LESS_OR_EQUAL and PAGE_FAULT_IN_NONPAGED_AREA
- Q4. What is 2.4GHz in processor?
- Ans.
2.4GHz in a processor refers to the clock speed at which the processor operates.
2.4GHz is a measure of the processor's clock speed
It indicates the number of cycles the processor can execute per second
Higher clock speeds generally result in faster processing
For example, a processor with a clock speed of 2.4GHz can execute 2.4 billion cycles per second
Interview Preparation Tips
I would highly recommend anyone who reads this to go to youtube and search for the issues or questions.
Eg: what is BSOD and how to resolve the issue.
Hope this helps, wishing you all the very best ;-)
Skills evaluated in this interview
I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Just basic computer/printer troubleshooting questions
- Q2. Be bonest and be logical
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed before Jan 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Personal question
- Q2. Technical exp and previous job role details were asked
(1 Question)
- Q1. What is router, LAN and other networking questions
Interview Preparation Tips
Technical Support Associate Interview Questions & Answers
Haier Appliances India
harshith k
posted on 22 Jul 2024
(2 Questions)
- Q1. Question related to tech tou
- Q2. Regarding bord trouble shoot
I applied via Shine and was interviewed in Aug 2021. There were 2 interview rounds.
(4 Questions)
- Q1. Share details of your previous job.
- Q2. Why are you looking for a change?
- Q3. What are your salary expectations?
- Q4. Tell me about yourself.
(1 Question)
- Q1. What is POST ,NO-POST? what Is BIOS? types of RAM? practical Clients Scenarios & resolution ? components associated with system board? types of display? Definition of Switch & circuit?
- Ans.
Questions related to computer hardware and troubleshooting.
POST stands for Power-On Self-Test and is a diagnostic test run by the computer during startup.
NO-POST refers to a failure in the Power-On Self-Test, which can indicate a hardware issue.
BIOS stands for Basic Input/Output System and is firmware that initializes hardware during startup.
Types of RAM include DDR, DDR2, DDR3, and DDR4.
Practical client scenarios may ...
Interview Preparation Tips
Skills evaluated in this interview
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HP India Technical Support Engineer Interview Process
based on 3 interviews
1 Interview rounds
- Technical Round
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HP India Technical Support Engineer Reviews and Ratings
based on 42 reviews
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