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HP India Technical Support Engineer Interview Questions, Process, and Tips
Top HP India Technical Support Engineer Interview Questions and Answers
- Q1. What's the basic requirements for a windows 10 operating system?
- Q2. What is BSOD? (Blue Screen of Death)
- Q3. Name five components on a mother board?
HP India Technical Support Engineer Interview Experiences
7 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. What is DHCP Latest processor Realtime scenario etc
- Ans.
DHCP stands for Dynamic Host Configuration Protocol, which is a network management protocol used to assign IP addresses to devices on a network.
DHCP automatically assigns IP addresses to devices on a network
It helps in reducing the manual configuration of IP addresses
DHCP servers lease IP addresses to devices for a specific period of time
DHCP also provides other network configuration information like subnet mask and de
Interview Preparation Tips
The interviewer not only tests your technical capabilities but also your way of handling situations and pressure.
Skills evaluated in this interview
Vaishnavi Kelagar
I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. Introduction about yourself
- Ans.
I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.
5 years of experience in technical support
Proficient in troubleshooting hardware and software issues
Strong communication and problem-solving skills
- Q2. How did you overcome from stage fear
- Ans.
I overcame stage fear by practicing public speaking, deep breathing techniques, and positive self-talk.
Practiced public speaking regularly to build confidence
Used deep breathing techniques to calm nerves before speaking
Engaged in positive self-talk to boost self-confidence
Joined a public speaking club to gain experience and feedback
I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about yourself
- Q2. Tell me about your project
- Q3. Can you speak Hindi?
(2 Questions)
- Q1. It was technical Test, regarding Hardware and Networking
- Q2. Questions related to Operating system, Networking, Hardware.
(3 Questions)
- Q1. 1) What is command to know IP address?
- Ans.
The command to know IP address is 'ipconfig' on Windows and 'ifconfig' on Unix/Linux.
On Windows, open Command Prompt and type 'ipconfig'. Look for 'IPv4 Address' under the Ethernet or Wi-Fi adapter section.
On Unix/Linux, open Terminal and type 'ifconfig'. Look for 'inet' under the Ethernet or Wi-Fi adapter section.
There are also online tools and websites that can display your IP address, such as whatismyip.com.
- Q2. Ready to relocate? What is RAM?
- Ans.
RAM stands for Random Access Memory. It is a type of computer memory that allows data to be accessed in any order.
RAM is volatile memory, meaning it loses its data when the computer is turned off.
It is used to temporarily store data that the computer is currently using.
The more RAM a computer has, the more programs it can run simultaneously without slowing down.
Examples of RAM include DDR3, DDR4, and SDRAM.
- Q3. Which is latest USB version?
- Ans.
The latest USB version is USB 4.
USB 4 was announced in 2019 and released in 2020.
It offers a maximum speed of 40 Gbps.
It is backward compatible with USB 3.2, USB 2.0, and Thunderbolt 3.
USB 4 supports multiple data and display protocols.
It requires USB Type-C connectors.
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 3 interview rounds.
Discuss on particular topic
25 questions confusing and competitive
(1 Question)
- Q1. Technical questions
HP India interview questions for designations
I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell me about yourself , troubleshooting
Interview Preparation Tips
Get interview-ready with Top HP India Interview Questions
I applied via Naukri.com and was interviewed in Sep 2020. There were 6 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What's the basic requirements for a windows 10 operating system?
- Ans.
The basic requirements for a Windows 10 operating system include a compatible processor, sufficient memory, and available storage space.
Processor: 1 GHz or faster processor or SoC
Memory: 1 GB for 32-bit or 2 GB for 64-bit
Storage: 16 GB for 32-bit OS or 20 GB for 64-bit OS
Display: 800x600 resolution
Graphics: DirectX 9 or later with WDDM 1.0 driver
Internet connection: Required for updates and downloads
- Q2. Name five components on a mother board?
- Ans.
Five components on a motherboard are CPU, RAM, GPU, BIOS, and SATA ports.
CPU (Central Processing Unit) - the brain of the computer that performs most of the calculations and tasks.
RAM (Random Access Memory) - temporary storage for data and instructions that the CPU needs to access quickly.
GPU (Graphics Processing Unit) - responsible for rendering images, videos, and graphics.
BIOS (Basic Input/Output System) - firmware ...
- Q3. What is BSOD? (Blue Screen of Death)
- Ans.
BSOD is a blue screen error that appears on Windows operating systems when a critical system error occurs.
BSOD is also known as a stop error or a system crash
It usually displays a blue screen with white text indicating the error message
Common causes include hardware failure, driver issues, and software conflicts
Examples of BSOD error messages include IRQL_NOT_LESS_OR_EQUAL and PAGE_FAULT_IN_NONPAGED_AREA
- Q4. What is 2.4GHz in processor?
- Ans.
2.4GHz in a processor refers to the clock speed at which the processor operates.
2.4GHz is a measure of the processor's clock speed
It indicates the number of cycles the processor can execute per second
Higher clock speeds generally result in faster processing
For example, a processor with a clock speed of 2.4GHz can execute 2.4 billion cycles per second
Interview Preparation Tips
I would highly recommend anyone who reads this to go to youtube and search for the issues or questions.
Eg: what is BSOD and how to resolve the issue.
Hope this helps, wishing you all the very best ;-)
Skills evaluated in this interview
I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Just basic computer/printer troubleshooting questions
- Q2. Be bonest and be logical
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. DS Algo Questions on Trees. Leadership Principles
Interview Preparation Tips
Interview Preparation Tips
Experience: I had sent my resume to the hiring group, Selection through telephonic interviews. I was interviewed by three different research groups (once by each).
Tips: Factors in decreasing order of importance: CGPA each stage. Ability to explain your projects precisely. Ability to solve ''standard" logarithmic problems. The way you think and put down your Answer is the most important. The final answer .s not so I important, and they prod you when you think out aloud anyway.
Round: Technical Interview
Experience: Almost- by default they ask about your previous projects/internships if they are relevant to the group. Ofher questions depend on the group you are interviewed by and your own profile, In my case it was machine learning, text mining etc. I was told about the research problem they were dealing with then and asked f or comments/suggestions/.inputs and a discussion followed.
Tips: Basically these are specialized Interviews so it's good to have sound knowledge of your domain (analytical and application skills are very much required).
Skill Tips: CGPA>9.0, 1f not (like me) relevant work done in the domain and in past internship.A recommendation from the professor is also a good add on.
College Name: IIT Madras
Interview Preparation Tips
Experience: There was an apititude test basically in line with CAT pattern. It was conducted online for about 45 min duration. The questions were rather simple but each question was time bound (around 45 sec or so).
Tips: As such I did not have any structured study plan. I did refresh some of my basics in mechanics and analysis. I was more inclined to get a job in aerospace division. Read as per your interest.
Duration: 45 minutes
Round: Group Discussion
Experience: Initially, we are seated randomly in a circular manner and each one was given two minutes to describe the topic. It was followed by an tense debate where participants converged and diverged on different sets of issue. They were particularly looking for interpersonal skills and out of the box thinking.
Round: Interview
Experience: The interview was purely management type.More questions were thrown at team building, bio-data, why this company? , project, what you Can contribute for the firm?, where you see yourself in next 5 -10 years, ambitions, some amount of optimization tools and techniques, concluding remarks....Interpersonal skills and clarity in answering where mainly
IBM was a more relaxed interview, which basically dealt with management and interpersonal skills. Questions like “if one of our team mate is very stubborn, lazy, adamant, how will you tackle the situation” were asked.
Tips: College (B Tech) curricular activities, NTSC certificate, Math Olympiad certificate, all India quiz competition awards were noted and appreciated. That really was a booster. That helps in implanting an idea that you are not just blah blah blah.
Skill Tips: Be very sure about your mechanics, analysis and design. These three are the fundamentals.
I haven prepared for placements exclusively. Here were combined discussions. However, it really helps if you can revise and make your fundamentals were clear. The basic understanding should be there. An hour every day for two months will do the trick.
Be really choosy of the company you want to be in. Learn a lot more of the company and get an idea of what they are actually looking for. But still don’t freeze your mind to those realms alone.. Be open minded and cheerful. The first few questions will set the mood of the interview. If you are bale to crack that, then things will be really smooth. Really concentrate on your fundamentals, especially analysis and design.
Skills: Mechanics, Analysis , Design
College Name: IIT-Madras
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HP India Technical Support Engineer Interview Process
based on 3 interviews
1 Interview rounds
- Technical Round
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HP India Technical Support Engineer Reviews and Ratings
based on 43 reviews
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