Add office photos
Filter interviews by
Customer Care Customer Agent Interview Questions and Answers
Customer Care Customer Agent Interview Experiences
1 interview found
Anonymous
I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell him his family background and his financial situation
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. About yourself and some computer skills
(1 Question)
- Q1. Wetting some English sentences
Interview Preparation Tips
I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell about Mumbai for 2 minutes
Interview Preparation Tips
(1 Question)
- Q1. Being confident
(1 Question)
- Q1. About yourself hobbies studies and why bpo
It's typing and listing test
I applied via Referral and was interviewed in Aug 2023. There were 4 interview rounds.
(1 Question)
- Q1. Q1.. Tell me about yourself? Q2. What was your last job and what you learned from the role you were carrying out? Q3. What you did last day? Tell in details
There were some common reasoning MCQs for checking presence of mind and quick decision making.
(4 Questions)
- Q1. Q1. Tell me about yourself? Q2. Why you want to work with us? Q3. What is your favorite hobby and why? Q4. Why you like to play cricket and who's your idle in cricket? And why? Q5. Tell us about your ...
- Q2. Are you comfortable with rotational shifts?
- Q3. Are you ok with calling and chat process
- Ans.
Yes, I am comfortable with both calling and chat processes.
I have experience in customer service roles that involve calling and chatting with clients.
I am proficient in communication skills and can adapt to different communication channels.
I am comfortable using chat platforms and phone systems for communication.
I understand the importance of clear and effective communication in customer interactions.
- Q4. When you will join?
Interview Preparation Tips
Tip 2.. You must only add the content in your resume about which you can talk for 2 to 5 minutes else practice to talk about what you mentioned.
Tip 3. Don't mention any technical terminology which you are not familiar with.
Tip4. Keep it short and simple.
Selected
I was interviewed in Oct 2023.
(5 Questions)
- Q1. Introduction Daily routine Favourite person Favourite movement Previous job related Company related
- Q2. Introduction Family background How to maintain shift
- Q3. Favourite movement
- Q4. Experience related
- Q5. Introduction Daily routine
- Ans.
My daily routine involves waking up early, exercising, working, spending time with family, and winding down before bed.
Wake up early to start the day
Exercise in the morning for physical and mental health
Work on tasks and projects throughout the day
Spend quality time with family and loved ones in the evening
Wind down before bed with a relaxing activity like reading or meditation
I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself Your strength and your Weekness
(3 Questions)
- Q1. Previous work experience What you learn your previous work ?
- Q2. How to handle work load ?
- Ans.
Handling work load involves prioritizing tasks, setting realistic goals, delegating when necessary, and taking breaks to avoid burnout.
Prioritize tasks based on deadlines and importance
Break down large tasks into smaller, manageable chunks
Delegate tasks to team members if possible
Take regular breaks to avoid burnout and maintain productivity
- Q3. How to manage over time ?
- Ans.
Managing over time involves setting priorities, creating a schedule, delegating tasks, taking breaks, and staying organized.
Set priorities to focus on important tasks first
Create a schedule to allocate time for each task
Delegate tasks to others to lighten your workload
Take breaks to avoid burnout and maintain productivity
Stay organized by using tools like calendars and to-do lists
I applied via Walk-in
It was easy. Reading rearranging and checked English
(2 Questions)
- Q1. Asked questions
- Q2. How was your yesterday
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Oct 2023. There were 3 interview rounds.
(1 Question)
- Q1. Tell about yourself and hobbies
(1 Question)
- Q1. Typing test with reading
(1 Question)
- Q1. One on one with the manager
Selected
I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Why should you hire you
- Q2. Why join you teleperfomens
(2 Questions)
- Q1. 3 mnth no leave
- Q2. Self introduction
Interview Preparation Tips
Tell us how to improve this page.
Customer Care Interviews By Designations
Interview Questions for Popular Designations
People are getting interviews through
Interview Questions from Similar Companies
|
Customer Care Executive
78
salaries
|  ₹1 L/yr - ₹4.2 L/yr |
|
Customer Service Executive
23
salaries
| ₹1 L/yr - ₹4 L/yr |
|
Customer Support Executive
14
salaries
| ₹1.2 L/yr - ₹2.8 L/yr |
|
Customer Care
13
salaries
| ₹0.1 L/yr - ₹6.1 L/yr |
|
Tele Caller
10
salaries
| ₹0.2 L/yr - ₹3 L/yr |
Teleperformance
Concentrix Corporation
Wipro
Genpact
Calculate your in-hand salary
- Home >
- Interviews >
- Customer Care Interview Questions >
- Customer Care Customer Agent Interview Questions
