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Customer Care Customer Agent Interview Questions and Answers
Customer Care Customer Agent Interview Experiences
1 interview found
Anonymous
I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell him his family background and his financial situation
Interview Preparation Tips
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I appeared for an interview before May 2016.
Interview Questionnaire
1 Question
- Q1. I was given a paragraph to read and was asked to narrate the last movie i saw
Interview Preparation Tips
Experience: We were given reasoning questions and topics for essay
Tips: Be calm when solving the reasoning questions and focus on your spellings and vocab while writing the essay
Duration: 5 minutes
Round: Case Study Interview
Experience: I first narrated the paragraph that was given to me then the story of the last movie that i saw
Tips: Patience and story flow is all one needs to concentrate on
Skills: Communication And Confidence
College Name: SD college
I applied via Naukri.com and was interviewed before Dec 2019. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. About your previous job role
- Q2. How many agents under you
- Ans.
The number of agents under me varies depending on the project and team size.
The number of agents can range from a few to several dozen.
It also depends on the level of responsibility and complexity of the project.
For example, in my previous project, I had 12 agents under me, while in another project, I had 25.
I ensure that I have the right number of agents to effectively manage the project and meet the client's expectat...
- Q3. Are you able work in all shifts
- Q4. Are you able to relocate in allover india
- Ans.
Yes, I am open to relocating anywhere in India for the right opportunity and to contribute effectively to the team.
I have previously relocated for work, such as moving from Mumbai to Bangalore for a project.
I understand the importance of being flexible in a leadership role to meet team and organizational needs.
Relocating allows me to gain diverse experiences and insights from different regions, enhancing my leadership ...
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.
Interview Preparation Tips
Interview Questionnaire
3 Questions
- Q1. Inevitable consisted of 4 round :-
- Q2. One such question i remember was no of possible decoding of a given integer string. Ex - If a-1, b-2, c-3, ... Z - 26 Then 123 can be written as ABC, LC, AW
- Q3. 3) MCQ - it consisted of multiple choice questions from android and java domain. The level was medium. 4) Manager round - asked questions about my project and technologies used. Gave me a problem relate...
Interview Preparation Tips
I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. About Basic Accounting rules & people management
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. About yourself and some computer skills
(1 Question)
- Q1. Wetting some English sentences
Interview Preparation Tips
I applied via Naukri.com
Interview Questionnaire
1 Question
- Q1. Journal entries
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2019. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. This is specific to DevOps Profile. I was asked basic ansible and power shell related questions in first round.
- Q2. In second round i was asked scenario based questions on AWS.
Interview Preparation Tips
Have basic understanding of AWS architecture.
It totally depends on interviewer what he is going to ask.
Interview Questionnaire
1 Question
- Q1. Sharepoint
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