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Customer Care

Compare

3.9

based on 16 Reviews

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Customer Care Interview Questions and Answers

Updated 2 Jun 2023

Customer Care Interview Experiences

Popular Designations

4 interviews found

Chat Support Executive Interview Questions & Answers

Anonymous

posted on 2 Jun 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(3 Questions)

Q1. What about yourself

Add your answer

Q2. Why this company

Add your answer

Q3. Why choose customer care executive

Add your answer

Interview Preparation Tips

Topics to prepare for Customer Care Chat Support Executive interview:

Communication Skills

Interview preparation tips for other job seekers - it's all about confidence

Chat Support Executive Interview Questions asked at other Companies

Q1. What important things should be followed when you are in conversation with the customers?

View answer (3)

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 6 Dec 2021

Interview Questionnaire

5 Questions

Q1. I'm typing this ok with you and

Add your answer

Q2. I'm customer support and help me

Add your answer

Q3. I'm ready for the day to call you

Add your answer

Q4. I'm typing this email is to confirm

Add your answer

Q5. I'm typing this on my phone

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer support executive assistant

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?

View answer (42)

Associate Interview Questions & Answers

Anonymous

posted on 5 Jul 2021

Interview Questionnaire

2 Questions

Q1. What about customer care

Ans.

Customer care is crucial for building and maintaining a loyal customer base.

Effective communication is key to providing good customer care.
Empathy and understanding are important when dealing with customer complaints.
Providing timely and satisfactory solutions to customer issues can help build trust and loyalty.
Regularly seeking feedback from customers can help identify areas for improvement.
Training and empowering cus...

Answered by AI

Add your answer

Q2. Customer care it's great full job in hospitality it includes (to approach customer very smoothly,and lot of things are included like main reception OPD Billings ,ip Billings, emergency Billings , emergency...

Add your answer

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?

View answer (17)

Customer Agent Interview Questions & Answers

Anonymous

posted on 14 Jan 2021

I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Tell him his family background and his financial situation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell him his need

Customer Agent Interview Questions asked at other Companies

Q1. Who is the prime minister of India

View answer (3)

Top trending discussions

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Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

Got a question about Customer Care?

Ask anonymously on communities.

Interview questions from similar companies

Senior Software Engineer Interview Questions & Answers

NeoSOFT

Anonymous

posted on 21 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

Reasoning Aptitude Test and some logical questions

Round 3 - Technical

(1 Question)

Q1. Basic Java Questions of java 8, Collection, SpringBoot annotations, hibernate and jpa annotations,

Add your answer

Round 4 - Technical

(1 Question)

Q1. Java 8, Logical question

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prepare well in java 8 spring boot annotations, questions of collection

Software Engineer Interview Questions & Answers

Optum Global Solutions

Anonymous

posted on 18 Jun 2021

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Algorithms..Technical question from OOPS..Core Java.. J2EE.. Java8.. Spring.. Spring Boot.. Hibernate.. SQL..

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Juat dont give up guys.. Keep preparing for the interviews.. Keep making notes of questions asked. Just remember one thing, when you are all set and prepared for the interview and still getting rejected continuously.. dont doubt yourself, your capabilities.. Its just a bad phase.. nothing else.
Definitely technical skills.. communication skills.. presenting skills are important to crack the interviews.. But Patience.. Patience is also very important.. All the best..

Associate Interview Questions & Answers

Optum Global Solutions

Anonymous

posted on 19 Apr 2021

Interview Questionnaire

1 Question

Q1. About you?

Add your answer

Software Engineer Interview Questions & Answers

Optum Global Solutions

Anonymous

posted on 12 Jul 2021

Interview Questionnaire

2 Questions

Q1. 1. Questions on Angular.

Add your answer

Q2. 2. Question on backend like Java, Spring, Spring Boot, Microservices

Add your answer

Associate Software Engineer Interview Questions & Answers

Nagarro

posted on 13 Mar 2022

I applied via Company Website and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Tell me about yourself.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview Round is very easy these days for Nagarro, just learn DSA, like sorting algorithms , DBMS , SQL. For me , the interviewer asked questions like, what is an array, which sorting algorithm is best and why, what is primary key and unique key, is python case sensitive, about heap.

Senior Engineer Interview Questions & Answers

FIS

Anonymous

posted on 19 Apr 2021

Interview Questionnaire

1 Question

Q1. Comparator

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Customer Care Interview FAQs

How many rounds are there in Customer Care interview?

Customer Care interview process usually has 2 rounds. The most common rounds in the Customer Care interview process are One-on-one Round and Resume Shortlist.

How to prepare for Customer Care interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Customer Care. The most common topics and skills that interviewers at Customer Care expect are Asap, BPO Hiring, Call Center Operations, Customer Service and English.

What are the top questions asked in Customer Care interview?

Some of the top questions asked at the Customer Care interview -

What about customer c...read more
Customer care it's great full job in hospitality it includes (to approach custo...read more
I'm typing this ok with you a...read more

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Customer Care Interviews By Designations

Interview Questions for Popular Designations

Customer Care Interview Process

based on 1 interview

Interview experience

Excellent

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Customer Care Salaries in India

Customer Care Executive 78 salaries	₹1 L/yr - ₹4.2 L/yr
Customer Service Executive 25 salaries	₹1 L/yr - ₹4 L/yr
Customer Support Executive 15 salaries	₹1.2 L/yr - ₹2.8 L/yr
Tele Caller 10 salaries	₹0.2 L/yr - ₹3 L/yr
BPO Executive 9 salaries	₹1.1 L/yr - ₹2.4 L/yr