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Customer Care Associate Interview Questions and Answers
Updated
5 Jul 2021
1 interview found
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Anonymous
Interview Questions
- Q1. What about customer care
View Answers (1)
- Q2. Customer care it's great full job in hospitality it includes (to approach customer very smoothly,and lot of things are included like main reception OPD Billings...read more
Add Answer
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Tell me about urslef View Answers (1)
- Q2. What do u want to become in next 5 years View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - follow ur passion dont come in rat race.
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
4 Interview Rounds
1
HR Round (2 Questions)
- Q1. About previous experience Add Answer
- Q2. About BPO situation Add Answer
2
Assignment Round
Voice based and typing
3
One-on-one Round (2 Questions)
- Q1. About BPO, situation handlng Add Answer
- Q2. Next five years plains View Answers (1)
4
Aptitude Test Round
Skill based test check basic skill and system navigation.
Interview Preparation Tips
Interview preparation tips for other job seekers - NA
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Referral and was interviewed in Aug 2023.
3 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. How will you manage in another city away from home? Add Answer
2
Technical Round (1 Question)
- Q1. What do you expect from upGrad as a employee? Add Answer
3
One-on-one Round (1 Question)
- Q1. What is the required interpersonal skills for customer support? Add Answer
Interview experience
Good
Difficulty level
Hard
Duration
2-4 weeks
Result
Not Selected
I applied via Recruitment Consulltant and was interviewed in Feb 2024.
2 Interview Rounds
1
Aptitude Test Round
Multiple choice questions on aptitude and reasoning
2
Technical Round (1 Question)
- Q1. Questions on experience Add Answer
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
Some mcq questions and coding question. Both where easy to medium level. Prepare combination/permutation/Time complexity etc
2
Coding Test Round
A question related to Binary search and some other follow ups.
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via LinkedIn and was interviewed in May 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (1 Question)
- Q1. Methods of valuation View Answers (2)
3
HR Round (2 Questions)
- Q1. What is your expectation for salary Add Answer
- Q2. As per industry standard. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - be confident.
JASMEETSINGH
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (5 Questions)
- Q1. Question was all about your previous job description. Add Answer
- Q2. And later the question was based on the job role that you have applied for the process. Add Answer
- Q3. Questionwas based process wise for which you have applied. Add Answer
- Q4. What is borrowing, pay down View Answers (1)
- Q5. What is rollover View Answers (1)
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Introduction your self Add Answer
- Q2. Introduction your information Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - NA
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jul 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. Tell me about yourself.
Why do you want to join this job profile? View Answers (1)
- Q2. What if I ask you to join right now? Would you like to join? View Answers (1)
3
One-on-one Round (3 Questions)
- Q1. When did teleperformane started? Add Answer
- Q2. It was started in 1978 from Paris, France. Add Answer
- Q3. What do you know about this job profile? View Answers (1)
Interview Preparation Tips
Topics to prepare for Teleperformance Associate interview:
Be real and genuine
Do not show off apologize for your mistake
Be frank and respectful at the same time
- Company background
- MS Office
- Problem Solving
Be real and genuine
Do not show off apologize for your mistake
Be frank and respectful at the same time
Customer Care Interview FAQs
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Customer Care Associate Reviews and Ratings
based on 2 reviews
Rating in categories
|
Customer Care Executive
78
salaries
|  ₹1 L/yr - ₹4.2 L/yr |
|
Customer Service Executive
23
salaries
| ₹1 L/yr - ₹6.2 L/yr |
|
Customer Support Executive
14
salaries
| ₹1.2 L/yr - ₹2.8 L/yr |
|
Customer Care
13
salaries
| ₹0.1 L/yr - ₹6.1 L/yr |
|
Tele Caller
10
salaries
| ₹0.2 L/yr - ₹3 L/yr |
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