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Customer Care

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4.3

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Customer Care Customer Care Executive Interview Questions and Answers

Updated 6 Dec 2021

Customer Care Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 6 Dec 2021

Interview Questionnaire

5 Questions

Q1. I'm typing this ok with you and

Add your answer

Q2. I'm customer support and help me

Add your answer

Q3. I'm ready for the day to call you

Add your answer

Q4. I'm typing this email is to confirm

Add your answer

Q5. I'm typing this on my phone

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer support executive assistant

Top trending discussions

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Interview Tips & Stories

3d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Introduction.....?

Add your answer

Q2. Privious job related questions?

Add your answer

Q3. Typing

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

Customer Care Executive Interview Questions & Answers

Teleperformance

posted on 4 Feb 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. What is BPO industry?

Ans.

BPO industry refers to the outsourcing of business processes to third-party service providers.

BPO stands for Business Process Outsourcing
It involves contracting out specific business functions to external companies
Common BPO services include customer support, data entry, and accounting
BPO industry has grown rapidly in countries like India and the Philippines
Cost savings and access to specialized skills are some of the

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - First Be calm and reply with a smile on your face and don't run while you answer

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 20 May 2021

Interview Questionnaire

2 Questions

Q1. Personal information n experience

Add your answer

Q2. Nothing to share

Add your answer

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 29 Sep 2021

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire

4 Questions

Q1. Self introduction

Add your answer

Q2. How much aware are you with yourself

Add your answer

Q3. Key skills knowledge about your attitude towards customers

Add your answer

Q4. How well spoken are you

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident about your experience and your knowledge for what you are known

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 22 Dec 2020

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. What if cx didn't get delivered with the products and it's showing delivered

Ans.

If the customer didn't receive the products despite showing delivered, we will investigate and take necessary actions.

We will ask for the order details and tracking information from the customer.
We will check with the delivery partner and investigate if there was any issue during delivery.
If necessary, we will initiate a refund or send a replacement to the customer.
We will keep the customer informed throughout the proc

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Share your weakness and principles in your life
What is the best video you have seen so far and it's encourage your motivation

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 14 Dec 2020

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. About my profile, including past work experience and famly things. Asked about the current affairs at that time..l

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm, wear formal, liten proper then answer, do not fumble or use aa mm mm nothing, and do not use lot of pauses, not use any specific word again n again

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 15 May 2021

I applied via Monster and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Tell me about your self. Why you want to join Teleperformance?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and comfortable in English.

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 27 Nov 2021

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. How to handel a angry cx ?

Add your answer

Q2. What u expect from our company

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be fluent

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 28 Mar 2021

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Just introduction they asked.. They need employees

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time if hiring they promise u good package.. But you'll get shock after receiving offer letter. Plus no management.. Worst company. Salary is very less

Customer Care Interview FAQs

What are the top questions asked in Customer Care Customer Care Executive interview?

Some of the top questions asked at the Customer Care Customer Care Executive interview -

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Customer Care Customer Care Executive Salary

based on 78 salaries

₹1.1 L/yr - ₹4.2 L/yr

11% less than the average Customer Care Executive Salary in India

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Customer Care Salaries in India

Customer Care Executive 78 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 23 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 14 salaries	₹0 L/yr - ₹0 L/yr
Customer Care 13 salaries	₹0 L/yr - ₹0 L/yr
Tele Caller 10 salaries	₹0 L/yr - ₹0 L/yr