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Croma Interview Questions and Answers

Updated 25 Feb 2025

Croma Interview Experiences

Popular Designations

127 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About myself and what i do in my previous org

Customer Executive Interview Questions asked at other Companies

Q1. How to gain in Pepsi share growth
View answer (30)

Interview Questions & Answers

user image Anonymous

posted on 11 Jun 2022

I applied via Approached by Company and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me something about your self?
  • Q2. Why do you want to Job change?
  • Q3. What is your current salary & CTC.
Round 2 - One-on-one 

(3 Questions)

  • Q1. Multi tasking many questions.
  • Q2. How you will handle customer issue and staff issue.
  • Q3. If we hired you what would you like to implement to improve anything?

Interview Preparation Tips

Interview preparation tips for other job seekers - Well dressed, be polite, Be confident. And listen carefully.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Why you want to join

HR Manager and HR Business Partner Interview Questions asked at other Companies

Q1. What language you know more explain about Java
View answer (1)

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Business analytical skill Team Handling Business Development P&L Management
  • Q2. General Quistioning,like reason for changing current job. Reason for joining Croma Question related to business acumen
  • Q3. General Questioner related to current Job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Come ready with relevant data for reference

Store Manager Interview Questions asked at other Companies

Q1. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DOWN. ---MY ANSWER IS TO GET BASIC RIGHT, REST ALL THE KPI WILL BE FULL FILLED AUTOMATICALLY. Staff to staff marking is very much important and understand your tea... read more
View answer (29)

Croma interview questions for popular designations

 Customer Service Specialist

 (10)

 Department Manager

 (7)

 Sales Executive

 (7)

 Store Manager

 (7)

 Back Dock Controller

 (6)

 Customer Service Executive

 (4)

 Senior Executive

 (4)

 Supervisor

 (4)

Customer Service Specialist Interview Questions & Answers

user image SHAIK KHADAR BASHA

posted on 20 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What do you know about this company
  • Q2. How does you know about this job profile
  • Q3. What are the skills that you have to join this company
Round 3 - HR 

(3 Questions)

  • Q1. How much salary you are expecting
  • Q2. What was your previous experience that you have
  • Q3. What's your ultimate goal

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be transparent while interview is going on

Customer Service Specialist Interview Questions asked at other Companies

Q1. Can you provide an example of a time when you went above and beyond for a customer?
View answer (1)
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. How to manage in complicated situations
  • Ans. 

    Managing complicated situations requires clear thinking, effective communication, and a willingness to adapt.

    • Assess the situation and identify the key issues

    • Communicate clearly with all stakeholders

    • Develop a plan of action and prioritize tasks

    • Be flexible and willing to adjust the plan as needed

    • Stay calm and focused under pressure

    • Seek input and advice from others when appropriate

  • Answered by AI
  • Q2. Do you balance your work life

Interview Preparation Tips

Interview preparation tips for other job seekers - Give genuine talking to them. Talk freely and share your ideas &raise your voice for develop the organisation

Associate Business Trainee Interview Questions asked at other Companies

Q1. How to manage in complicated situations
View answer (1)

Jobs at Croma

View all

Commercial Officer Interview Questions & Answers

user image Sandeep Kumar

posted on 16 Apr 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Privious experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall good

Commercial Officer Interview Questions asked at other Companies

Q1. Find out first What is the management objective ?
View answer (4)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduce your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Assignment for Exceptional Cases

Senior Customer Service Representative Interview Questions asked at other Companies

Q1. What do you understand by customer service? How would you handel an irritate customer? Where do you see in 5 years? What was the reason to leage your previous job? Are you flexible with Shift timings and Rotational offs? What do you know ab... read more
View answer (2)

I applied via Referral and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic about current profile, family background and qualifications
Round 2 - One-on-one 

(1 Question)

  • Q1. About Current profile, eligibility check and skill test
Round 3 - Aptitude Test 

Your thinking and management skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and keep your thoughts, don't hasitate about what will interviewer think

Department Manager Interview Questions asked at other Companies

Q1. Have you ever been to reliance Retail? What is the difference between d mart and Reliance Retail? Quick numerical questions like 76+53 etc . Group discussion.
View answer (9)

Interview Questions & Answers

user image Anonymous

posted on 30 Aug 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Windows installation
  • Q2. Software se related problem

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice croma ,........
.......
........
.....
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Croma Interview FAQs

How many rounds are there in Croma interview?
Croma interview process usually has 2-3 rounds. The most common rounds in the Croma interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Croma interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Croma. The most common topics and skills that interviewers at Croma expect are Customer Service, Sales, Store Management, Service Desk and Retail Sales.
What are the top questions asked in Croma interview?

Some of the top questions asked at the Croma interview -

  1. How you will handle customer issue and staff iss...read more
  2. Who would you target your Marketing Communication for a Gamming Console, Parent...read more
  3. What are the steps involved in selling a sanitiz...read more
How long is the Croma interview process?

The duration of Croma interview process can vary, but typically it takes about less than 2 weeks to complete.

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Croma Interview Process

based on 217 interviews

Interview experience

4.3
  
Good
View more
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Croma Reviews and Ratings

based on 2.5k reviews

4.0/5

Rating in categories

3.9

Skill development

3.8

Work-life balance

3.6

Salary

4.0

Job security

3.8

Company culture

3.3

Promotions

3.7

Work satisfaction

Explore 2.5k Reviews and Ratings
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