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Croma Customer Executive Interview Questions and Answers

Updated 9 Jun 2024

Croma Customer Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About myself and what i do in my previous org

Interview questions from similar companies

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Describe yourself?
  • Q2. What is Sales?
  • Ans. 

    Sales is the process of persuading a potential customer to buy a product or service.

    • Sales involves identifying potential customers and their needs

    • It requires effective communication and negotiation skills

    • Salespeople must be knowledgeable about the product or service they are selling

    • Sales can be done through various channels such as face-to-face, phone, email, or online

    • Examples of sales include selling cars, insurance,

  • Answered by AI
  • Q3. Do you work well with people?
  • Q4. Why are you applying for work here?
  • Q5. What is customer service?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves listening to and understanding the needs of the customer

    • It includes providing helpful and accurate information about products or services

    • It also involves resolving any issues or complaints the customer may have

    • Examples of good customer service include prompt responses, personalized attenti...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Look professional. Dress in a manner appropriate to the job.
Strengths,
Ability and willingness to learn new things,
Bring your sense of humor and SMILE,
Maintain eye contact,
Listen carefully. Welcome all questions, even the difficult ones, with a smile,
Give honest, direct answers,
Mention a particular accomplishment or activity that fits the job,
Don't forget to send a thank-you note or letter after the interview.

I applied via Walk-in and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

This aptitude exam consist 30 question 1 marks each.. Questions are basically come from 4 subject.. Math, g. K, english and reasoning

Round 3 - One-on-one 

(6 Questions)

  • Q1. Why they hire me..??
  • Q2. How long i work with this company.??
  • Q3. Some good and bad habits
  • Q4. Why i left my previous company
  • Q5. How much salary i expect
  • Q6. Do i work under pressure
Round 4 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Where do you see yourself in 5 years?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
  • Q7. What is my goal in life

Interview Preparation Tips

Interview preparation tips for other job seekers - Always positive, be in good discipline..when u answer any question make smile and say only answer.. Don't speak too or illogical..

I applied via Company Website and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.
  • Q8. My name is Vinay Singh. My strength achieve my target and achievement always true. My heart work will give me position in 5 years no any expectation. Changes because for knowledge and better experience in ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Greeting customer fulfill their needs and requirement ask the customer about it be friendly and giving good service for the growth of our company and our position.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Sales Marketing Executive as CFA role in the distribution.
  • Q2. Daily mis reports of management.
  • Ans. 

    Daily MIS reports provide management with key insights and data to make informed decisions.

    • Daily MIS reports should include key performance indicators (KPIs) such as sales numbers, conversion rates, and customer acquisition costs.

    • These reports help management track progress towards goals and identify areas for improvement.

    • Examples of daily MIS reports could include a summary of sales activities, a comparison of actual ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - About Myself:
I am very Practical Person with an disposition and strong cultural values. I strongly believe in accuracy
and precision in whatever I do. I believe I have good communication skill that would provide transparency and
productivity in the organization.

Interview Questionnaire 

5 Questions

  • Q1. Introduce me about yourself ( Self introduction )
  • Q2. What did you choose retail field ?
  • Q3. What's your opinion on your self ?
  • Q4. How will you handle your team in intense situation ?
  • Q5. What steps will you take to grow your business ?
  • Ans. 

    To grow my business, I will focus on expanding my customer base and increasing sales revenue.

    • Identify potential new customers and reach out to them through targeted marketing campaigns

    • Offer promotions and discounts to incentivize new and existing customers to make purchases

    • Develop and maintain strong relationships with existing customers to encourage repeat business

    • Continuously analyze sales data to identify trends and...

  • Answered by AI

I applied via Walk-in and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why Reliance retail as per your experience you have better opportunity to other company
  • Ans. Yes I know but some opportunities is come once in life. I work for India biggest platform. Now Salary is not concern for me but Your company name is Attach with my background and I will show my result as per target
  • Answered by Rohan Davari

Interview Preparation Tips

Interview preparation tips for other job seekers - Check Every details about companyand product before interview. Most Important " EVERY HR OR CEO WHO CONDUCT YOUR INTERVIEW IS TRY TO FIND PROFIT IN YOU... WHEN YOU SAY SOME UNPROFITABLE THINGS LIKE I WILL LEARN.... YOU GONE OR SALERY DECREASE .
YOU HAVE TO SAY " YES I KNOW SOME THING BUT NOT CLEARLY I WILL CLEAR THIS THING IN TRAINING PERIOD OR IN 2 DAYS AS PER COMPANY REQUIRMENT.....
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why we select you!

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about you
  • Q2. How you spend your last birthday

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Aptitude Test 

EBITDA & EBIT OF A COMPANY AND IT'S ASSETS & Liabilities, PROFIT OR LOSS AND ALSO CASH FLOW STATEMENT , THESE ARE BASE OF STRUCTURES OF ANY COMPANY TO RUN A MARKETS LEVEL

Interview Preparation Tips

Topics to prepare for Reliance Retail Sales Executive interview:
  • Knowledge Management
Interview preparation tips for other job seekers - I should go for it

Croma Interview FAQs

How many rounds are there in Croma Customer Executive interview?
Croma interview process usually has 1 rounds. The most common rounds in the Croma interview process are One-on-one Round.

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Croma Customer Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
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Croma Customer Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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