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I applied via Recruitment Consulltant and was interviewed in Jul 2022. There was 1 interview round.
posted on 14 Oct 2022
I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.
Customer support executives are responsible for providing assistance and resolving customer queries and issues.
Responding to customer inquiries via phone, email, or chat
Providing information about products and services
Resolving customer complaints and issues
Maintaining customer records and updating databases
Collaborating with other departments to ensure customer satisfaction
Upselling and cross-selling products and serv...
posted on 16 Jan 2024
I applied via Campus Placement and was interviewed in Dec 2023. There were 4 interview rounds.
Study qualification
posted on 11 Feb 2021
I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.
posted on 22 Apr 2021
I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.
I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.
posted on 20 Dec 2020
I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.
Components of customer satisfaction include quality of product/service, responsiveness, empathy, communication, and problem-solving.
Quality of product/service
Responsiveness
Empathy
Communication
Problem-solving
Customer support is essential for resolving customer issues and ensuring customer satisfaction.
Customer support helps customers with their queries and concerns
It provides a platform for customers to voice their opinions and feedback
It helps in building customer loyalty and trust
It can lead to increased sales and revenue
Examples include technical support, product assistance, and billing inquiries
posted on 17 Jan 2022
I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 5 interview rounds.
posted on 7 Jan 2022
I applied via Recruitment Consultant and was interviewed before Jan 2021. There was 1 interview round.
E-commerce refers to buying and selling goods and services online.
E-commerce has revolutionized the way people shop and do business.
It allows customers to shop from the comfort of their homes and businesses to reach a wider audience.
Popular e-commerce websites include Amazon, eBay, and Alibaba.
E-commerce transactions can be done through various payment methods such as credit cards, PayPal, and mobile wallets.
E-commerce...
posted on 27 Aug 2021
I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.
based on 1 interview
Interview experience
based on 4 reviews
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Customer Service Executive
267
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| ₹0 L/yr - ₹0 L/yr |
Team Lead
142
salaries
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Executive
86
salaries
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Back Office Executive
73
salaries
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Customer Care Executive
73
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| ₹0 L/yr - ₹0 L/yr |
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