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Coursera Operations Specialist Interview Questions and Answers
Coursera Operations Specialist Interview Experiences
1 interview found
Anonymous
I applied via LinkedIn and was interviewed in May 2021. There were 4 interview rounds.
Interview Questionnaire
8 Questions
- Q1. Tell me about yourself?
- Q2. What are your job responsibilities in the previous role?
- Q3. Do you have any questions for us?
- Q4. Email writing
- Q5. Data related question
- Q6. How you dealt with an angry customer?
- Ans.
I listened to their concerns, apologized for the inconvenience, and offered a solution.
Remained calm and professional
Listened actively to their concerns
Apologized for the inconvenience caused
Offered a solution to resolve the issue
Followed up to ensure customer satisfaction
- Q7. Have you ever said no to a customer?
- Q8. Why Coursera?
Interview Preparation Tips
Round type - HR Round
Round duration - 30 minutes
Round description -
This round was all about the basic HR questions, describing the job role and asking questions about the company.
Round 2
Round type - Assignment
Round duration - 1 hour
Round 3
Round type - Manager Round
Coursera interview Preparation:What resources did you refer to prepare for the interview? - Online materialWhat tips would you give to other job seekers? - Thorough with your resume and be ready for lots of situational based questions.What was the final outcome of your interview?Not Selected
Top trending discussions
Interview questions from similar companies
Selected
I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.
(1 Question)
- Q1. Introduce yourself
Scenario based case study
Selected
I applied via Naukri.com and was interviewed before Dec 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Basic questions
- Q2. Details about your day to day work
- Ans.
As a Senior Associate, my day to day work involves managing client relationships, overseeing project timelines, and providing strategic guidance.
Managing client relationships by regularly communicating with clients to understand their needs and address any concerns
Overseeing project timelines by creating and updating project plans, tracking progress, and ensuring deadlines are met
Providing strategic guidance by analyzi...
Situation based questions
(1 Question)
- Q1. Details on joining
Bhulana Debnath
Selected
I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.
(2 Questions)
- Q1. Normal introduction
- Q2. Tell me about ur self job profile responsibilities
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.
University share calculations and gst accounting entries
(1 Question)
- Q1. Prior work experience
Selected
I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.
(1 Question)
- Q1. Be prepared for real life situation questions related to Industry
Case study provided for analysis and review
(1 Question)
- Q1. Tell me about your self
- Ans.
I am a dedicated and experienced professional with a strong background in project management and team leadership.
Over 8 years of experience in project management
Proven track record of successfully leading cross-functional teams
Strong communication and problem-solving skills
Certified Project Management Professional (PMP)
Previously managed a project that resulted in a 20% increase in efficiency
Interview Preparation Tips
Akshay Yadav
(1 Question)
- Q1. Had a very basic discussion with HR
Coding test on data structures and algorithms
Asked to create teaching material on given topic
(1 Question)
- Q1. Technical discussion on the material + few coding problems
Selected
I applied via LinkedIn and was interviewed before Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. 1. About Fintech 2. Debt collection knowledge 3. Basic understanding of RBI guidelines.
(1 Question)
- Q1. 1. Basic introduction 2. Why you think you are a good fit 3. Cultural fit questions
(2 Questions)
- Q1. They asked About software knowledge.
- Q2. They asked About relocating
(2 Questions)
- Q1. They asked About package
- Q2. They asked About software
Interview Preparation Tips
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