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Coursera Operations Specialist Interview Questions and Answers
Updated
22 Nov 2021
1 interview found
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Anonymous
I applied via LinkedIn and was interviewed in May 2021.
4 Interview Rounds
Interview Questions
- Q1. Tell me about yourself?
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- Q2. What are your job responsibilities in the previous role?
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- Q3. Do you have any questions for us?
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- Q4. Email writing
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- Q5. Data related question
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- Q6. How you dealt with an angry customer?
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- Q7. Have you ever said no to a customer?
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- Q8. Why Coursera?
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Interview Preparation Tips
What is your professional and academic background?At the time of the interview, I had 1 - 3 years of experience.Coursera interview Rounds:Round 1
Round type - HR Round
Round duration - 30 minutes
Round description - This round was all about the basic HR questions, describing the job role and asking questions about the company.Round 2
Round type - Assignment
Round duration - 1 hourRound 3
Round type - Manager RoundCoursera interview Preparation:What resources did you refer to prepare for the interview? - Online materialWhat tips would you give to other job seekers? - Thorough with your resume and be ready for lots of situational based questions.What was the final outcome of your interview?Not Selected
Round type - HR Round
Round duration - 30 minutes
Round description - This round was all about the basic HR questions, describing the job role and asking questions about the company.Round 2
Round type - Assignment
Round duration - 1 hourRound 3
Round type - Manager RoundCoursera interview Preparation:What resources did you refer to prepare for the interview? - Online materialWhat tips would you give to other job seekers? - Thorough with your resume and be ready for lots of situational based questions.What was the final outcome of your interview?Not Selected
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
GEOistory
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about the Work Experience Add Answer
- Q2. How do you improve customer satisfaction View Answers (1)
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in May 2024.
3 Interview Rounds
1
Aptitude Test Round
Questions about previous experience, puzzle about 25 horses 5 racetracks
2
Case Study Round
Questions about previous experience, evaluation of response to situations about operations delivery, how to prioritise between university, instructor and learner tickets.
3
Case Study Round
Questions about previous experience, evaluation of response to situations about operations delivery, how to manage learner escalation about refunds, how will you proceed when you have a smaller number of evaluators and large number of submissions, what do you want to do long-term in your career
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare for situations that may arise in operations of the program like learner escalations, managing instructors, small internal teams, etc. Communicate your thought process in a clear manner with the interviewer when approaching the different case-based problems.
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. How many commited hours can be provided Add Answer
- Q2. Do you have stable Internet connection View Answers (1)
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Online aptitude test
3
Aptitude Test Round
Keep trying you can
4
One-on-one Round (1 Question)
- Q1. Abt previous exp Add Answer
5
HR Round (1 Question)
- Q1. Abt previous exp Add Answer
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed before May 2023.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Interview round with hiring manager Add Answer
2
One-on-one Round (1 Question)
- Q1. Interview round with skip level manager Add Answer
Interview Questions
- Q1. Is whitehatjr or byjus is good to work ?
View Answers (1)
- Q2. I totally recommend not to work with whitehatjr in any conditions, you would get fired within week, even hr, manager , TEAM LEAD got fired last month, no bond n...read more
Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Nov 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. Introduce yourself followed by your profile summary. Add Answer
3
HR Round (1 Question)
- Q1. General counter questions followed by CTC discussions. Add Answer
I applied via Naukri.com and was interviewed before Nov 2020.
4 Interview Rounds
Interview Questions
- Q1. About previous job experiences
Add Answer
- Q2. Previousl work performance
View Answers (1)
- Q3. Critical day of previous job
View Answers (1)
- Q4. Best day of job
View Answers (1)
- Q5. Describe the day, how can you start your work and end of the work.
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and explain your previous experience..
I applied via Company Website and was interviewed in Jan 2021.
3 Interview Rounds
Interview Questions
- Q1. Customer service experience question basically they will ask.
Add Answer
- Q2. Objection handling
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Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare through customer service interview module.
Coursera Interview FAQs
How to prepare for Coursera Operations Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Coursera. The most common topics and skills that interviewers at Coursera expect are Computer science, Customer Service, Data Analysis, Account Management and Operations.
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