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Coursera Operations Specialist Interview Questions and Answers

Updated 22 Nov 2021

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Operations Specialist Interview Questions

user image Anonymous

posted on 22 Nov 2021

I applied via LinkedIn and was interviewed in May 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

What is your professional and academic background?At the time of the interview, I had 1 - 3 years of experience.Coursera interview Rounds:Round 1
Round type - HR Round
Round duration - 30 minutes
Round description -
This round was all about the basic HR questions, describing the job role and asking questions about the company.

Round 2
Round type - Assignment
Round duration - 1 hour

Round 3
Round type - Manager Round
Coursera interview Preparation:What resources did you refer to prepare for the interview? - Online materialWhat tips would you give to other job seekers? - Thorough with your resume and be ready for lots of situational based questions.What was the final outcome of your interview?Not Selected

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about the Work Experience
  • Q2. How do you improve customer satisfaction
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Referral and was interviewed in May 2024.

3 Interview Rounds

1

Aptitude Test Round

Questions about previous experience, puzzle about 25 horses 5 racetracks

2

Case Study Round

Questions about previous experience, evaluation of response to situations about operations delivery, how to prioritise between university, instructor and learner tickets.

3

Case Study Round

Questions about previous experience, evaluation of response to situations about operations delivery, how to manage learner escalation about refunds, how will you proceed when you have a smaller number of evaluators and large number of submissions, what do you want to do long-term in your career

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for situations that may arise in operations of the program like learner escalations, managing instructors, small internal teams, etc. Communicate your thought process in a clear manner with the interviewer when approaching the different case-based problems.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. How many commited hours can be provided
  • Q2. Do you have stable Internet connection
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Online aptitude test

3

Aptitude Test Round

Keep trying you can

4

One-on-one Round (1 Question)

  • Q1. Abt previous exp
5

HR Round (1 Question)

  • Q1. Abt previous exp
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before May 2023.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Interview round with hiring manager
2

One-on-one Round (1 Question)

  • Q1. Interview round with skip level manager

Interview Questions

  • Q1. Is whitehatjr or byjus is good to work ? View Answers (1)
  • Q2. I totally recommend not to work with whitehatjr in any conditions, you would get fired within week, even hr, manager , TEAM LEAD got fired last month, no bond n...read more Add Answer
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Nov 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Introduce yourself followed by your profile summary.
3

HR Round (1 Question)

  • Q1. General counter questions followed by CTC discussions.

Operations Associate Interview Questions

Unacademy user image Raunak kumar jha

posted on 1 Nov 2021

I applied via Naukri.com and was interviewed before Nov 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and explain your previous experience..

I applied via Company Website and was interviewed in Jan 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare through customer service interview module.

Coursera Interview FAQs

How to prepare for Coursera Operations Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Coursera. The most common topics and skills that interviewers at Coursera expect are Computer science, Customer Service, Data Analysis, Account Management and Operations.
What are the top questions asked in Coursera Operations Specialist interview?

Some of the top questions asked at the Coursera Operations Specialist interview -

  1. How you dealt with an angry custom...read more
  2. Email writ...read more
  3. Data related quest...read more

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