Unacademy Operations Associate Interview Questions and Answers

I consistently exceeded performance expectations in my previous role.

• Received multiple performance awards for exceeding targets

• Consistently achieved high customer satisfaction ratings

• Implemented process improvements that resulted in increased efficiency

• Successfully managed a team and improved their productivity

The critical day of my previous job was when our company experienced a major system outage.

• The system outage occurred due to a hardware failure in one of our servers.

• As the Associate Operations, I was responsible for coordinating the response and ensuring minimal disruption to our customers.

• I quickly gathered a cross-functional team of engineers, support staff, and managers to address the issue.

• We worked tirelessly to ...read more

The best day of my job was when I successfully implemented a new process that significantly improved efficiency.

• Implemented a new process

• Improved efficiency

• Received positive feedback from colleagues and superiors

I start my work by reviewing the tasks for the day and end it by completing any pending work and preparing for the next day.

• Review tasks for the day

• Prioritize tasks based on urgency and importance

• Start working on the highest priority task

• Take short breaks in between tasks to refresh

• Communicate with team members and stakeholders as needed

• Complete pending work before the end of the day

• Organize and clean up workspace

• Prepa