3 IDP Education Limited Operations Executive Interview Questions & Answers | Complete Prep Guide 2025

IDP Education Limited Operations Executive Interview Experiences

1 interview found

Operations Executive Interview Questions & Answers

Anonymous

posted on 4 Apr 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed before Apr 2023.

Round 1 - Aptitude Test

(2 Questions)

Q1. Name 5 MS Excel Formula

Ans.

Some common MS Excel formulas include SUM, VLOOKUP, IF, CONCATENATE, and AVERAGE.

SUM: Adds up all the numbers in a range of cells
VLOOKUP: Searches for a value in the first column of a table and returns a value in the same row from another column
IF: Checks whether a condition is met and returns one value if true and another if false
CONCATENATE: Joins two or more text strings into one string
AVERAGE: Calculates the averag

Answered by AI

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Q2. Define STAR approach

Ans.

STAR approach is a method used to structure responses in interviews, focusing on Situation, Task, Action, and Result.

Situation - Describe the context or background of a specific event or challenge.
Task - Explain the specific task or goal that needed to be accomplished.
Action - Detail the actions you took to address the task or challenge.
Result - Share the outcomes or results of your actions, including any lessons learn...

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Round 2 - One-on-one

(1 Question)

Q1. Why is there a gap from previous Organisation

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Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Honest and agree to what they have to say.

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

BYJU'S

Anonymous

posted on 1 Sep 2021

I applied via LinkedIn and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Any recent challenge faced and how did you over come it

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and honest. I told them how I faced a challenge in figuring out which company to join. But after research I realised that a good Mnc with awards has growth even if salary is less

Customer Care Executive Interview Questions & Answers

BYJU'S

Anonymous

posted on 23 Mar 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job Fair and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one

(8 Questions)

Q1. Tell me about yourself

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Q2. Do u know what are the roles and responsibilities of customer service agent

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Q3. How many languages u speak

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Q4. Tell me about your hobbies in hindi

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Q5. Why do u want to get into byjus

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Q6. I we donot hire you then what

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Q7. Explain how u have overcome any challenging situation

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Q8. What do u know about byjus

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Interview Preparation Tips

Topics to prepare for BYJU'S Customer Care Executive interview:

General Administration
Customer Service
customer care
Customer Relationship
Customer Handling

Interview preparation tips for other job seekers - Read all above questions, they'll check ur communication skillls and test how confident your are

Customer Care Executive Interview Questions & Answers

TCS

Anonymous

posted on 23 Jun 2022

I applied via Approached by Company and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me about yourself,about your skills,basic knowledge about you

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, and whatever details you have mentioned In your cv be honest to that,Dont write unnecessary things that you Don't know in your cv.

Customer Care Executive Interview Questions & Answers

TCS

Anonymous

posted on 13 Nov 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

2-4 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Assignment

Short-answer questions, story-based questions, and aptitude tests:

Round 2 - Coding Test

The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Create a plan: Before you start looking for a job, make a plan and set goals.

Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.

Research: Research companies in your industry and how they align with what you want in an employer.

Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.

Network: Networking can be a big help to job seekers.

Customer Care Executive Interview Questions & Answers

TCS

Anonymous

posted on 17 Aug 2022

I applied via Campus Placement and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Aptitude Test

There ll b a 1hr test where you need to attend reasoning, paragraph, grammar etc

Round 2 - Group Discussion

They gave one topic which we need to discuss about n as i was selected on campus selection so 8-10 candidates were there in that gd

Round 3 - One-on-one

(1 Question)

Q1. Are you comfortable with night shift?

Ans. Yes, any shift tym ll be okay for me.

Answered Anonymously

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Round 4 - HR

(1 Question)

Q1. Salary discussion with candidate

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Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck n be confident .. Do not hesitate to ask if you have any sort of question in your mind

Customer Care Executive Interview Questions & Answers

TCS

Anonymous

posted on 31 Jan 2022

I applied via AmbitionBox and was interviewed in Dec 2021. There were 3 interview rounds.

Round 1 - HR

(3 Questions)

Q1. Share details of your previous job.

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Q2. Why should we hire you?

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Q3. Tell me about yourself.

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Round 2 - Group Discussion

Pro Tip by AmbitionBox:

Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.

View all GD tips

Round 3 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear sir/madam,
I am ARPAN DUTTA, I have completed a BBA degree from Adamas University, Barasat Kolkata. I believe that my diverse technical abilities would be a unique asset to your company. My own career would be benefited through being a productive member of your organization. I am enclosing my current resume. I assure you that I will do my best towards the progress of your esteemed company and build a long lasting relationship with you.

Customer Care Executive Interview Questions & Answers

TCS

Anonymous

posted on 8 Sep 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - Aptitude Test

Self introduction,typeing test ,hr round

Round 3 - Group Discussion

Group discussion,hr round

Interview Preparation Tips

Topics to prepare for TCS Customer Care Executive interview:

Mountain

Interview preparation tips for other job seekers - A mountain is large natural rise of earth surface that usually has a summit

Customer Care Executive Interview Questions & Answers

TCS

Anonymous

posted on 18 Apr 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Internshala and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Group Discussion

Topic was global warming.

Round 2 - Aptitude Test

20 qs were there in the aptitude test.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try hard to crack the GD

Customer Care Executive Interview Questions & Answers

TCS

Anonymous

posted on 12 Apr 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR

(3 Questions)

Q1. How can you add value to TCS

Ans.

I can add value to TCS by providing excellent customer service, resolving issues efficiently, and contributing to customer satisfaction.

I have strong communication skills to effectively interact with customers and address their concerns
I am skilled in problem-solving to quickly resolve issues and provide solutions
I am committed to delivering high-quality service to enhance customer satisfaction and loyalty

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Q2. What are you strength and how can you useit for this role

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Q3. How will you deal with am angry customer

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IDP Education Limited Interview FAQs

How many rounds are there in IDP Education Limited Operations Executive interview?

IDP Education Limited interview process usually has 2 rounds. The most common rounds in the IDP Education Limited interview process are Aptitude Test and One-on-one Round.

How to prepare for IDP Education Limited Operations Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IDP Education Limited. The most common topics and skills that interviewers at IDP Education Limited expect are Compliance, Customer Service, Documentation, Excel and KYC.

What are the top questions asked in IDP Education Limited Operations Executive interview?

Some of the top questions asked at the IDP Education Limited Operations Executive interview -

Name 5 MS Excel Form...read more
Define STAR appro...read more

Counsellor 198 salaries	₹0 L/yr - ₹0 L/yr
Senior Counsellor 66 salaries	₹0 L/yr - ₹0 L/yr
Customer Care Executive 55 salaries	₹0 L/yr - ₹0 L/yr
Education Counsellor 53 salaries	₹0 L/yr - ₹0 L/yr
Operations Executive 52 salaries	₹0 L/yr - ₹0 L/yr

IDP Education Limited Operations Executive Interview Questions and Answers

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