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based on 87 Reviews

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ContactPoint 360 Customer Support Executive Interview Questions and Answers

Updated 21 Jun 2023

ContactPoint 360 Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Maths, mental abilities, English grammar

Round 3 - Group Discussion 

About our speaking skills, with group

Round 4 - HR 

(2 Questions)

  • Q1. Asking about basic skills and salary requirements and experience
  • Q2. About experience and about salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well don't be afraid communication skills is better

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self Brief Introduction
Round 2 - Behavioral 

(1 Question)

  • Q1. Moderate level Questions
Round 3 - Typing Test 

(1 Question)

  • Q1. Typing test Required Score 30
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction and explain your hobbies
  • Q2. They will check your communication level
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction with aptitude questions
  • Q2. They will check communication
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Don’t remember it was years ago
Round 3 - Technical 

(1 Question)

  • Q1. Don’t remember it was years ago

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready to answer behaviour questions. They want to understand if you are a good fit for Dunnhumby culture.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What's your favourite place and what would you like to change about it.
  • Q2. Hilly areas where herbs are grown should be legalized to get maximum benefit in term of financial and mental health of locals instead of mining, construction. Money could be used in for economy instead of ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Show confidence and be talkative with good or normal command on English.

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself ?
  • Q2. What was your last ctc?
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why you left your last job?
  • Q3. Why you didn't try for ijp?

Interview Preparation Tips

Topics to prepare for EXL Service Customer Support Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - If you have alot of time to waste please go there. Very bad interview experience. They made us wait for 2 days .First day they made us wait for the entire day and then had the first round just introduce yourself and that interview took place in front of everyone sitting there. Totally unprofessional. They called us for the 2nd round on the 2nd day at 3pm and made us wait till 7 and then had the interview and still haven't got any reply if selected or not . They don't really care about the people coming there for interview so have alot of time to waste there.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What's your favourite place and what would you like to change about it.
  • Q2. Hilly areas where herbs are grown should be legalized to get maximum benefit in term of financial and mental health of locals instead of mining, construction. Money could be used in for economy instead of ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Show confidence and be talkative with good or normal command on English.

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself ?
  • Q2. What was your last ctc?
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why you left your last job?
  • Q3. Why you didn't try for ijp?

Interview Preparation Tips

Topics to prepare for EXL Service Customer Support Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - If you have alot of time to waste please go there. Very bad interview experience. They made us wait for 2 days .First day they made us wait for the entire day and then had the first round just introduce yourself and that interview took place in front of everyone sitting there. Totally unprofessional. They called us for the 2nd round on the 2nd day at 3pm and made us wait till 7 and then had the interview and still haven't got any reply if selected or not . They don't really care about the people coming there for interview so have alot of time to waste there.
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Aptitude Test 

Versent test

Round 3 - One-on-one 

(1 Question)

  • Q1. Basic question to check com skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and prepare for communication skill

ContactPoint 360 Interview FAQs

How many rounds are there in ContactPoint 360 Customer Support Executive interview?
ContactPoint 360 interview process usually has 4 rounds. The most common rounds in the ContactPoint 360 interview process are Resume Shortlist, Aptitude Test and Group Discussion.

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ContactPoint 360 Customer Support Executive Interview Process

based on 3 interviews

Interview experience

5
  
Excellent
View more
ContactPoint 360 Customer Support Executive Salary
based on 6 salaries
₹2.5 L/yr - ₹4.5 L/yr
17% more than the average Customer Support Executive Salary in India
View more details

ContactPoint 360 Customer Support Executive Reviews and Ratings

based on 14 reviews

4.9/5

Rating in categories

4.5

Skill development

4.7

Work-life balance

4.6

Salary

4.4

Job security

4.9

Company culture

4.5

Promotions

4.9

Work satisfaction

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