Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by ContactPoint 360 Team. If you also belong to the team, you can get access from here

ContactPoint 360 Verified Tick

Compare button icon Compare button icon Compare
4.4

based on 86 Reviews

Filter interviews by

ContactPoint 360 Customer Support Executive Interview Questions and Answers

Updated 21 Jun 2023

1 interview found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in May 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Maths, mental abilities, English grammar

3

Group Discussion Round

About our speaking skills, with group

4

HR Round (2 Questions)

  • Q1. Asking about basic skills and salary requirements and experience
  • Q2. About experience and about salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well don't be afraid communication skills is better

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Dec 2023.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Self Brief Introduction
2

Behavioral Round (1 Question)

  • Q1. Moderate level Questions
3

Typing Test Round (1 Question)

  • Q1. Typing test Required Score 30
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Self introduction and explain your hobbies
  • Q2. They will check your communication level
2

One-on-one Round (2 Questions)

  • Q1. Self introduction with aptitude questions
  • Q2. They will check communication
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Indeed and was interviewed in Mar 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about your self
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Don’t remember it was years ago
3

Technical Round (1 Question)

  • Q1. Don’t remember it was years ago

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready to answer behaviour questions. They want to understand if you are a good fit for Dunnhumby culture.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. What's your favourite place and what would you like to change about it.
  • Q2. Hilly areas where herbs are grown should be legalized to get maximum benefit in term of financial and mental health of locals instead of mining, construction. M...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Show confidence and be talkative with good or normal command on English.

I applied via Walk-in and was interviewed in Jul 2022.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself ?
  • Q2. What was your last ctc?
2

One-on-one Round (3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why you left your last job?
  • Q3. Why you didn't try for ijp?

Interview Preparation Tips

Topics to prepare for EXL Service Customer Support Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - If you have alot of time to waste please go there. Very bad interview experience. They made us wait for 2 days .First day they made us wait for the entire day and then had the first round just introduce yourself and that interview took place in front of everyone sitting there. Totally unprofessional. They called us for the 2nd round on the 2nd day at 3pm and made us wait till 7 and then had the interview and still haven't got any reply if selected or not . They don't really care about the people coming there for interview so have alot of time to waste there.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
 No response

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about your process.
  • Q2. Why did you left your last job?
2

Aptitude Test Round

This test was easy and simple.

3

Technical Round (3 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your process
  • Q3. 3 bad and good things about Delhi

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while giving any type of interviews.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Dec 2023.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Self Brief Introduction
2

Behavioral Round (1 Question)

  • Q1. Moderate level Questions
3

Typing Test Round (1 Question)

  • Q1. Typing test Required Score 30
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Introduction of self
  • Q2. Given on topic to speak

ContactPoint 360 Interview FAQs

How many rounds are there in ContactPoint 360 Customer Support Executive interview?
ContactPoint 360 interview process usually has 4 rounds. The most common rounds in the ContactPoint 360 interview process are Aptitude Test, Group Discussion and HR.

Tell us how to improve this page.

People are getting interviews through

based on 1 ContactPoint 360 interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
ContactPoint 360 Customer Support Executive Salary
based on 6 salaries
₹2.5 L/yr - ₹4.5 L/yr
18% more than the average Customer Support Executive Salary in India
View more details

ContactPoint 360 Customer Support Executive Reviews and Ratings

based on 14 reviews

4.9/5

Rating in categories

4.5

Skill development

4.8

Work-Life balance

4.6

Salary & Benefits

4.4

Job Security

4.9

Company culture

4.5

Promotions/Appraisal

4.9

Work Satisfaction

Explore 14 Reviews and Ratings
Software Engineer
10 salaries
unlock blur

₹5 L/yr - ₹12 L/yr

Quality Analyst
9 salaries
unlock blur

₹3 L/yr - ₹5.5 L/yr

Client Support Executive
8 salaries
unlock blur

₹2.3 L/yr - ₹3.4 L/yr

Front end Developer
7 salaries
unlock blur

₹4.2 L/yr - ₹6.7 L/yr

Customer Service Associate
6 salaries
unlock blur

₹2.8 L/yr - ₹3.5 L/yr

Explore more salaries
Compare ContactPoint 360 with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview