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ContactPoint 360 Client Support Executive Interview Questions and Answers

Updated 9 May 2021

ContactPoint 360 Client Support Executive Interview Experiences

1 interview found

Interview Questionnaire 

3 Questions

  • Q1. Why you wants to join contact Point 360..?
  • Q2. Tell me about merit and demerits...?
  • Q3. How you handle your pressure...?

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to join infosys
  • Q2. Product developement life cycle
  • Ans. 

    Product development life cycle is the process of bringing a new product to market.

    • It involves ideation, research, design, development, testing, launch, and post-launch evaluation.

    • Each stage has its own set of goals, deliverables, and stakeholders.

    • Examples include Apple's iPhone development cycle and the pharmaceutical drug development cycle.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine with the answers and answer confidently

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via Approached by Company and was interviewed before May 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Explain Modal Analysis ??
  • Ans. 

    Modal analysis is a technique used to study the dynamic behavior of structures under different loads.

    • Modal analysis involves determining the natural frequencies, damping ratios, and mode shapes of a structure.

    • It helps in understanding how a structure will respond to different types of loads and vibrations.

    • Modal analysis is commonly used in the aerospace, automotive, and civil engineering industries.

    • For example, modal a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare Finite Element Analysis and SOM theory

I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is Excel what is vlookup what is your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and bold

I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me u self and role model
  • Q2. Im shalini from warangal, I completed my studies and I am a fresher

Interview Preparation Tips

Interview preparation tips for other job seekers - Interduce my self

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About my details, are you ok with this job? How many year's you will be here?
  • Ans. I said am ok with the job and i gve commitment for 3years successfully near to three years.
  • Answered by Niveditha P

Interview Preparation Tips

Topics to prepare for Wipro Senior Associate interview:
  • About Hyderabad, Charminar
  • About your first trip
  • Your favourite novel
Interview preparation tips for other job seekers - No need to get tense in the interview. Be confident what you are saying nothing is right or wrong. If you add anything extra in resume they will ask questions about that, so better keep the points what you know.

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. *Introduce yourself *Purpose of working in the Company *Educational Background *Family Background *Goals and Ambition

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and confident about what you speak.

Interview Questionnaire 

2 Questions

  • Q1. About previous experience.And role of current job
  • Q2. Telephonic HR interview about salary

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Experience

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ContactPoint 360 Client Support Executive Salary
based on 8 salaries
₹2.4 L/yr - ₹3.4 L/yr
22% less than the average Client Support Executive Salary in India
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