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Conneqt Business Solutions
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I applied via Walk-in and was interviewed in Dec 2021. There were 4 interview rounds.
I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.
I applied via Walk-in and was interviewed before Dec 2022. There was 1 interview round.
I applied via Referral and was interviewed before Jan 2023. There were 2 interview rounds.
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone,...
To deal with an angry customer, it is important to remain calm, empathize with their concerns, actively listen, apologize for any inconvenience caused, offer a solution or assistance, and follow up to ensure satisfaction.
Remain calm and composed
Empathize with the customer's concerns
Actively listen to understand their issue
Apologize sincerely for any inconvenience caused
Offer a solution or assistance to resolve the prob...
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Conneqt Business Solutions interview questions for popular designations
I applied via Walk-in and was interviewed before Jun 2022. There were 2 interview rounds.
Get interview-ready with Top Conneqt Business Solutions Interview Questions
I applied via Referral and was interviewed before Nov 2022. There were 2 interview rounds.
I am a dedicated and empathetic customer care executive with excellent communication skills.
I have 3 years of experience in handling customer queries and resolving issues.
I am skilled in active listening and problem-solving, ensuring customer satisfaction.
I have a strong ability to remain calm and composed in stressful situations.
I am proficient in using customer relationship management (CRM) software.
I have received p...
I have a structured daily routine that helps me stay organized and productive.
I start my day by reviewing my to-do list and prioritizing tasks.
I allocate specific time slots for different activities, such as responding to emails, making phone calls, and attending meetings.
I take short breaks throughout the day to recharge and avoid burnout.
I end my day by reflecting on my accomplishments and preparing for the next day.
...
I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.
I applied via Job Portal and was interviewed before Oct 2022. There were 3 interview rounds.
MVC framework is a software design pattern used to separate the application logic into three interconnected components: Model, View, and Controller.
Model represents the data and business logic of the application
View is responsible for displaying the data to the user
Controller acts as an intermediary between Model and View, handling user input and updating the Model accordingly
I applied via Walk-in and was interviewed before May 2022. There were 3 interview rounds.
Maths and reasoning questions
I applied via Approached by Company and was interviewed before May 2022. There were 3 interview rounds.
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Customer Care Executive
3.6k
salaries
| ₹0.4 L/yr - ₹5.1 L/yr |
Customer Service Executive
1.6k
salaries
| ₹1 L/yr - ₹4.6 L/yr |
Team Lead
1.3k
salaries
| ₹1.2 L/yr - ₹6.5 L/yr |
Senior Customer Service Executive
926
salaries
| ₹1 L/yr - ₹4.6 L/yr |
Customer Service Associate
741
salaries
| ₹1 L/yr - ₹4.2 L/yr |
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