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Conneqt Business Solutions Escalation Desk Executive Interview Questions and Answers

Updated 1 Aug 2023

Conneqt Business Solutions Escalation Desk Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed before Jun 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction story telling
Round 3 - Aptitude Test 

Test was taken so that they can check the skills and select a perfect candidate

Round 4 - HR 

(1 Question)

  • Q1. Introduction some basic questions to check fluency

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your understanding of Office 365?
  • Q2. How does Exchange or SharePoint Online function?
Round 2 - HR 

(2 Questions)

  • Q1. Salary discussion
  • Q2. Documents update

Interview Preparation Tips

Interview preparation tips for other job seekers - Always research about project or company for which you will apply. It will help you clearning interview rounds
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Types of migration & mailbox provision protocol
  • Ans. 

    There are various types of migration and mailbox provision protocols used in the industry.

    • IMAP (Internet Message Access Protocol) is commonly used for mailbox migration and provision.

    • POP3 (Post Office Protocol version 3) is another protocol used for mailbox migration and provision.

    • Exchange Web Services (EWS) is a protocol used for migrating and provisioning mailboxes in Microsoft Exchange environments.

    • Migration can als...

  • Answered by AI
  • Q2. Mail flow of server 2016
  • Ans. 

    Server 2016 mail flow overview

    • Server 2016 uses Exchange Server 2016 for mail flow

    • Exchange Server 2016 uses transport services to route emails

    • Transport services include Front End Transport, Mailbox Transport, and Edge Transport

    • Front End Transport receives emails from the internet and sends them to Mailbox Transport

    • Mailbox Transport delivers emails to the recipient's mailbox

    • Edge Transport is used for secure email communi

  • Answered by AI
  • Q3. Type of mailbox & it's uses.
  • Ans. 

    A mailbox is a storage location for email messages. There are different types of mailboxes with different uses.

    • Types of mailboxes include user mailboxes, shared mailboxes, resource mailboxes, and archive mailboxes.

    • User mailboxes are used for individual users to send, receive, and store email messages.

    • Shared mailboxes are used for multiple users to access and manage email messages, such as for a team or department.

    • Resou...

  • Answered by AI
  • Q4. Azure active Directory & it's FSMO roles.
  • Ans. 

    FSMO roles are critical for the proper functioning of Azure Active Directory.

    • FSMO stands for Flexible Single Master Operations.

    • There are five FSMO roles in Azure Active Directory: Schema Master, Domain Naming Master, RID Master, PDC Emulator, and Infrastructure Master.

    • The Schema Master controls all updates and modifications to the schema.

    • The Domain Naming Master controls the addition or removal of domains in the forest...

  • Answered by AI
  • Q5. Difference between Security group & Dynamic distribution group.
  • Ans. 

    Security group is used to manage access to resources while dynamic distribution group is used to send email to a group of recipients.

    • Security group is a collection of users, computers, and other groups that are used to manage access to resources.

    • Dynamic distribution group is a collection of recipients that is created based on a set of filters.

    • Security group is used to assign permissions to resources while dynamic distr...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Senior Escalation Engineer interview:
  • Active Directory
  • Exchange Administration
  • Outlook Configuration
  • Azure
  • Windows defender
  • Mailflow
  • Types of mailbox
Interview preparation tips for other job seekers - Make sure. You are prepared with all networking basics and exact technology.

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why u left all your previous organisation. You will be asked to explain for each organization.
Round 3 - Technical 

(1 Question)

  • Q1. What is active directory Explain fsmo roles Explain DHCP, DORA DNS Related questions Group policy related questions

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Senior Escalation Engineer interview:
  • Windows Active Directory
Interview preparation tips for other job seekers - Be confident, ask for job description and interview question samples

I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Last Experience, about the job role
Round 3 - One-on-one 

(1 Question)

  • Q1. Last Experience, about job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and energetic. Take your time and answer correctly.

I applied via Recruitment Consultant and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Be self confident and honest

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Escalation Desk Executive interview?
Conneqt Business Solutions interview process usually has 4 rounds. The most common rounds in the Conneqt Business Solutions interview process are Resume Shortlist, One-on-one Round and Aptitude Test.
What are the top questions asked in Conneqt Business Solutions Escalation Desk Executive interview?

Some of the top questions asked at the Conneqt Business Solutions Escalation Desk Executive interview -

  1. Introduction some basic questions to check flue...read more
  2. Introduction story tell...read more

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Conneqt Business Solutions Escalation Desk Executive Salary
based on 11 salaries
₹1.8 L/yr - ₹3.2 L/yr
22% less than the average Escalation Desk Executive Salary in India
View more details

Conneqt Business Solutions Escalation Desk Executive Reviews and Ratings

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5.0/5

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5.0

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Job security

3.0

Company culture

1.0

Promotions

5.0

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