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Concentrix Corporation
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I applied via Walk-in and was interviewed in Mar 2023. There were 5 interview rounds.
Typing service centre is hard work to pay
Continue reading time and typing service is give attention to customer service team
No topic as per as my side
Customer call service can be managed by setting clear communication guidelines, providing training to staff, using CRM software, and regularly monitoring and analyzing call data.
Set clear communication guidelines for staff to follow during customer calls.
Provide training to staff on effective communication, problem-solving, and product knowledge.
Utilize CRM software to track customer interactions, manage leads, and str...
To find a way to customer service care, one must prioritize communication, empathy, problem-solving, and continuous improvement.
Prioritize effective communication with customers to understand their needs and concerns.
Show empathy towards customers by listening actively and showing genuine concern for their issues.
Utilize problem-solving skills to address customer complaints and find solutions to their problems.
Strive f...
Earn money from client servicing by providing excellent service, upselling additional services, and building strong relationships.
Provide excellent customer service to retain clients and attract new ones
Upsell additional services or products to increase revenue
Build strong relationships with clients to increase loyalty and referrals
based on 4 reviews
Rating in categories
Customer Service Executive
3.6k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
Advisor
3.6k
salaries
| ₹0.9 L/yr - ₹7 L/yr |
Assistant Manager
3.2k
salaries
| ₹2.9 L/yr - ₹10.1 L/yr |
Senior Representative
3k
salaries
| ₹1.5 L/yr - ₹6.5 L/yr |
Content Moderator
2.9k
salaries
| ₹1.7 L/yr - ₹5 L/yr |
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