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Cognizant Senior Service Now Developer Interview Questions and Answers

Updated 17 Nov 2024

Cognizant Senior Service Now Developer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Experience, Past Projects

Round 2 - Technical 

(2 Questions)

  • Q1. What ServiceNow modules do you know?
  • Ans. 

    I am familiar with various ServiceNow modules including IT Service Management, IT Operations Management, HR Service Delivery, and Customer Service Management.

    • IT Service Management (ITSM)

    • IT Operations Management (ITOM)

    • HR Service Delivery

    • Customer Service Management (CSM)

  • Answered by AI
  • Q2. Name ServicENow APIs
  • Ans. 

    ServiceNow APIs are used for integrating external systems with ServiceNow platform.

    • REST API: Allows developers to interact with ServiceNow platform using standard HTTP methods.

    • SOAP API: Provides a way to access and manipulate data in ServiceNow through SOAP protocol.

    • Mid Server API: Enables communication between ServiceNow instance and external systems behind a firewall.

    • Scripted REST API: Allows developers to create cus...

  • Answered by AI

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. Question on itsm module and GRC were asked , Also on the automated test framework
  • Q2. Also question related to integration were asked

Senior Service Now Developer Interview Questions Asked at Other Companies

asked in Illumina
Q1. How can AI play it's role and leverage it's capabilities in Servi ... read more
asked in Illumina
Q2. How to have a different CMDB health report for different classes
asked in Illumina
Q3. Explain the Discovery process and how it works
asked in Illumina
Q4. Different types of Integration that can be done in ServiceNow
asked in Illumina
Q5. How to manage duplicate records in CMDB

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Que. related to scripting server side and client side

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with confidence, and prepare yourself with scripting
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There were 15 interview rounds.

Round 1 - Case Study 

B.tech 2021 completed ece grup elecrical engeeniring kurnool

Round 2 - Group Discussion 

Techenical essu customer Care and problem solution informetion clarify

Round 3 - Group Discussion 

My name is mamatha my custamor problem is phone data problem and expaly tha telugu language clarify

Round 4 - Aptitude Test 

Telling tha essu and clarify tha custor problem speeking telugu and english

Round 5 - Assignment 

Non vice proces is clarrify tha doudts and custamor promblem very important

Round 6 - Coding Test 

Programing language solue tha issu programig #includ .in#

Round 7 - Technical 

(2 Questions)

  • Q1. Electrical working is not working tha metrial
  • Q2. My problem is my account is not link in aadhar card
Round 8 - HR 

(2 Questions)

  • Q1. What is studing graduaction complete tha year
  • Ans. 

    The question is asking about the completion year of graduation studies.

    • The question is inquiring about the year in which the individual completed their graduation studies.

    • The answer should mention the specific year in which the graduation was completed.

    • It is important to provide accurate information regarding the completion year of graduation.

  • Answered by AI
  • Q2. Why tha non vice proccing technolagy
  • Ans. 

    Non voice processing technology is used to handle tasks through written communication instead of verbal communication.

    • Non voice processing technology is efficient for handling tasks that require detailed documentation or follow-up.

    • It allows for better accuracy and clarity in communication as everything is written down.

    • Examples include email support, chat support, data entry, and document processing.

    • It is also useful fo...

  • Answered by AI
Round 9 - HR 

(2 Questions)

  • Q1. Develop tha metrial is not conneting problem soluction
  • Q2. What about you english skills
  • Ans. 

    I have excellent English skills, with a strong grasp of grammar, vocabulary, and communication.

    • Fluent in spoken and written English

    • Strong grammar and vocabulary

    • Effective communication skills

    • Experience in writing reports and emails

    • Comfortable with conducting conversations in English

  • Answered by AI
Round 10 - Case Study 

B.tech ece branch electical computer egineering branch programing and electanic

Round 11 - HR 

(2 Questions)

  • Q1. Which year completed you study
  • Ans. 

    I completed my studies in the year 2020.

    • I completed my studies in 2020.

    • I graduated in the year 2020.

    • My academic journey ended in 2020.

  • Answered by AI
  • Q2. B.tech percentage out of 60% yes or no
Round 12 - Assignment 

Gennpet company non vice proccing tacing telugu and english explain custamor problems

Round 13 - Technical 

(2 Questions)

  • Q1. Any questions solue tha solution taking tha english and telugu
  • Q2. Non vice proccing expirionce or not
Round 14 - HR 

(2 Questions)

  • Q1. What is your self inctadection tell be
  • Ans. 

    I am a dedicated and detail-oriented individual with strong communication skills and a passion for providing excellent customer service.

    • Graduated with a degree in Business Administration

    • Previous experience in customer service roles

    • Proficient in Microsoft Office Suite

    • Strong problem-solving skills

    • Excellent communication skills

  • Answered by AI
  • Q2. Why are choosing tha non vice proccing job
  • Ans. 

    I am choosing the non voice processing job because I excel in written communication and prefer working in a quiet environment.

    • I have strong written communication skills

    • I prefer working in a quiet environment

    • I am detail-oriented and excel in tasks that require focus

  • Answered by AI
Round 15 - HR 

(2 Questions)

  • Q1. What are tha nowlegue
  • Q2. Why are you from

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me tha first problem clarify tha problem and iam understand problem first my also clarify tha duot explian tha problem solu tha custamor understang laguge tellu aneswer laguage
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in

Round 1 - Technical 

(2 Questions)

  • Q1. What are the types and number of constraints in your specific context?
  • Ans. 

    There are various types of constraints in DOT NET development, including primary key, foreign key, unique, check, and default constraints.

    • Primary key constraints ensure each record in a table is unique.

    • Foreign key constraints enforce referential integrity between tables.

    • Unique constraints ensure that all values in a column are distinct.

    • Check constraints validate the data before it is inserted or updated.

    • Default constra...

  • Answered by AI
  • Q2. What is the difference between an independent class and an abstract class?
  • Ans. 

    Independent class can be instantiated while abstract class cannot be instantiated directly.

    • Independent class can be directly instantiated using the 'new' keyword.

    • Abstract class cannot be instantiated directly, it can only be used as a base class for other classes.

    • Independent class does not require any derived class to implement its members.

    • Abstract class can have abstract methods that must be implemented by derived cla

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Technical coding with the technical team
Round 3 - HR 

(1 Question)

  • Q1. What are your reasons for changing your job?
  • Ans. 

    Seeking new challenges, growth opportunities, and a better work-life balance.

    • Looking for new challenges and opportunities to learn and grow.

    • Seeking a better work-life balance.

    • Interested in working with new technologies or in a different industry.

    • Wanting to advance my career and take on more responsibilities.

    • Company restructuring or changes in management.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's important to prepare thoroughly in order to succeed in the interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. Basics of JS and Node JS
  • Q2. Questions Related to my current project.
  • Q3. Object deep cloning, HTTP methods, Array questions, db indexing, load balancing
  • Q4. The interviewer asked me to write some code syntaxes
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related to my project, day-to-day activities, team handling questions, difficulties faced, achievements
  • Q2. Some technical related to node js, single or multi-thread, why single thread, how single thread.
Round 3 - HR 

(2 Questions)

  • Q1. Salary discussion, DOJ
  • Q2. All the rounds mentioned above started with self-intro.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with basics, Use the opportunity, and Give your best.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(8 Questions)

  • Q1. Salf conference
  • Q2. A good way to visualize the role IT plays in companies is to think about the function like a home’s key operating systems. Just like homes need electrical, plumbing, heating, and air conditioning systems t...
  • Q3. Collaborates with most every business function—from accounting and operations to human resources and supply chain management—to develop the tools and processes to collect, store, manage, secure, and report...
  • Q4. An HR Compliance Program Manager you will be responsible for managing the global compliance oversight program for People and Places (P&P).
  • Ans. 

    As an HR Compliance Program Manager, I will oversee the global compliance program for People and Places (P&P).

    • Develop and implement policies and procedures to ensure compliance with HR laws and regulations globally

    • Conduct regular audits and assessments to identify and address compliance issues

    • Provide training and guidance to employees on compliance matters

    • Collaborate with legal and HR teams to address any compliance co...

  • Answered by AI
  • Q5. Determine the appropriate contact person in HR. This is typically the hiring manager or the HR representative handling the position you've applied for. Craft a polite and professional email or call the HR ...
  • Q6. Interview would be beneficial. If scheduling an in-person interview is not possible within the next week, ask about the possibility of a virtual interview to move the process along more
  • Q7. The key is to strike a balance between enthusiasm and flexibility to increase the chances of securing an interview appointment in your desired timeframe. Avoid being demanding, and focus on demonstrating y...
  • Q8. Focus on demonstrating your sincere interest in the opportunity

Interview Preparation Tips

Interview preparation tips for other job seekers - Review your social media profiles from a recruiter's perspective, as 93% of recruiters search for candidates on social media.

Update your resume: Keep your resume updated so you can apply for new jobs quickly.

Create a professional LinkedIn profile: Share relevant details about your skills, experiences, and accomplishments to help recruiters
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is the repository design pattern?
  • Ans. 

    Repository design pattern is a design pattern that separates the data access logic from the business logic in an application.

    • It helps in achieving separation of concerns by isolating the data access code in a separate layer.

    • It provides a centralized way to access data from various sources such as databases, web services, etc.

    • It makes the codebase more maintainable and testable by abstracting the data access logic.

    • Examp...

  • Answered by AI
  • Q2. What is the difference between IEnumerable and IQueryable?
  • Ans. 

    IEnumerable is used for in-memory collection operations, while IQueryable is used for database query operations.

    • IEnumerable is used for querying data from in-memory collections like arrays, lists, etc.

    • IQueryable is used for querying data from a database using LINQ to SQL or Entity Framework.

    • IEnumerable executes the query in-memory, while IQueryable executes the query on the database server.

    • IEnumerable is suitable for L...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I was ghosted after successfully completing all interview rounds and finalizing the salary package.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Coding Test 

BE AWARE THAT Interview starts at 10 ends at 6 in the evening

this will be 1st round

let arr=[{id:1,x:10},{id:2,y:10}}],let arr2=[{id:1:x10},{id:3,y:20}]
you need to combine both the object merge it into one

2. you will be given sql query to write that is get method

Interview Preparation Tips

Interview preparation tips for other job seekers - you explain ABC - XYZ about each and every topic all simple topics only
but in depth knowledge in it
for ex promise
they will say to write a code inside a promise, if the code fails you need to you show reject , each and every word you need to explain, from where response has came , why you did not assign any values for response how it will work
2 basis question only but in depth knowledge
for loop takes 5 sec, promise take 3 sec which will execute and why
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How to call abstract constructor
  • Q2. Difference between generic list and list which is faster
Round 2 - Coding Test 

Write prime number code

Interview Preparation Tips

Topics to prepare for Wipro DOT NET Developer interview:
  • C#

Cognizant Interview FAQs

How many rounds are there in Cognizant Senior Service Now Developer interview?
Cognizant interview process usually has 2 rounds. The most common rounds in the Cognizant interview process are Aptitude Test and Technical.
What are the top questions asked in Cognizant Senior Service Now Developer interview?

Some of the top questions asked at the Cognizant Senior Service Now Developer interview -

  1. What ServiceNow modules do you kn...read more
  2. Name ServicENow A...read more
  3. Question on itsm module and GRC were asked , Also on the automated test framewo...read more

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Cognizant Senior Service Now Developer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Cognizant Senior Service Now Developer Salary
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₹5.6 L/yr - ₹22 L/yr
At par with the average Senior Service Now Developer Salary in India
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