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CMS IT Services Senior Support Engineer Interview Questions and Answers

Updated 22 Jun 2021

CMS IT Services Senior Support Engineer Interview Experiences

2 interviews found

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There were asked my previous experience and job description of my previous work location
  • Q2. Interview is very easy with basic questions in instrumentation

Interview Preparation Tips

Interview preparation tips for other job seekers - Just we have to answer in confident way .

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How does scada work? What is HMI? Question related to instrumentation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always represent your strong point before interviewer. Let them ask questions what you can answer it's a trick that you have to learn.

Senior Support Engineer Interview Questions Asked at Other Companies

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Q5. what are troubleshooting steps for network

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Jira Administration roles
  • Q2. Dashboard configuration
Round 2 - Technical 

(2 Questions)

  • Q1. Jira project configurations and dashboards
  • Q2. Migration of projects from server to cloud
  • Ans. 

    Migration of projects from server to cloud involves planning, testing, and executing the transfer of data and applications.

    • Assess the current server setup and identify all projects and data to be migrated

    • Choose a suitable cloud provider and plan the migration process

    • Test the migration process with a small project before moving larger ones

    • Ensure data security and compliance during the migration

    • Update any necessary confi

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Jira project configuration
  • Ans. 

    Jira project configuration involves setting up workflows, issue types, fields, permissions, and notifications.

    • Define issue types (e.g. bug, task, story)

    • Create custom fields to capture specific information

    • Set up workflows to define the lifecycle of an issue

    • Configure permissions to control who can view and edit issues

    • Manage notifications to keep stakeholders informed

  • Answered by AI
  • Q2. Migrations

I applied via Referral and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. A discussion with manager to check background and basic technical knowledge related to job profile
Round 2 - One-on-one 

(1 Question)

  • Q1. Again a more technical round, more details about myself and experience.Especially my knowledge about linux, server and incident
Round 3 - Technical 

(2 Questions)

  • Q1. Linux command line and all of my knowledge till date in technical and logical and situation handling questions
  • Q2. Gave all of my linux knowledge till that day and was confident and especially they were impressed due to my relaxed and confident nature.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be relaxed, there is nothing to loose.I know it's tough to not have that nervousness when you have less opportunity but there is no option apart from being calm, otherwise you will not be able to answer questions.Just show how much positive you are and show 100% committment to any task given to you and be honest .If you dont know then just say that you dont know the answer, there is no harm in it.
Even if you dont get selected, you will.learn and improve mistakes.
Best of luck.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude and coding round

Round 2 - Group Discussion 

Power of imagination topic

Round 3 - Technical 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Application Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing technical support for various applications

    • Proficient in diagnosing and resolving software and hardware issues

    • Skilled in analyzing system logs and performance metrics to identify root causes of problems

    • Excellent communication skills to effectivel...

  • Answered by AI
  • Q2. What do you know about the role and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be strong in communication
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What are the issues you are facing daily?
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About the coding and resume questions
Round 3 - HR 

(1 Question)

  • Q1. Bond and salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - Better experience and very good company. They have bond of one year and also have health insurance and will provide leaves and two off days for a weekend
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test 

General questions , maths ,GI, basic networking

Interview Questionnaire 

3 Questions

  • Q1. What challenges you had faced in previous Job and how did you overcome the challenges?
  • Q2. I had explained the challenges with solutions for those challenges.
  • Q3. Prepare well and need to have good communication skills to Ace an interview

CMS IT Services Interview FAQs

What are the top questions asked in CMS IT Services Senior Support Engineer interview?

Some of the top questions asked at the CMS IT Services Senior Support Engineer interview -

  1. How does scada work? What is HMI? Question related to instrumentati...read more
  2. Interview is very easy with basic questions in instrumentat...read more

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CMS IT Services Senior Support Engineer Salary
based on 21 salaries
₹2.5 L/yr - ₹4.5 L/yr
63% less than the average Senior Support Engineer Salary in India
View more details

CMS IT Services Senior Support Engineer Reviews and Ratings

based on 5 reviews

4.4/5

Rating in categories

4.3

Skill development

3.8

Work-life balance

3.4

Salary

3.7

Job security

3.4

Company culture

3.6

Promotions

3.4

Work satisfaction

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