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Xoriant Senior Support Engineer Interview Questions and Answers

Updated 20 Dec 2024

Xoriant Senior Support Engineer Interview Experiences

1 interview found

Senior Support Engineer Interview Questions & Answers

user image Anonymous

posted on 20 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Jira Administration roles
    • Add your answer
  • Q2. Dashboard configuration
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Jira project configurations and dashboards
    • Add your answer
  • Q2. Migration of projects from server to cloud
  • Ans. 

    Migration of projects from server to cloud involves planning, testing, and executing the transfer of data and applications.

    • Assess the current server setup and identify all projects and data to be migrated

    • Choose a suitable cloud provider and plan the migration process

    • Test the migration process with a small project before moving larger ones

    • Ensure data security and compliance during the migration

    • Update any necessary confi

    • Answered by AI
    Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Jira project configuration
  • Ans. 

    Jira project configuration involves setting up workflows, issue types, fields, permissions, and notifications.

    • Define issue types (e.g. bug, task, story)

    • Create custom fields to capture specific information

    • Set up workflows to define the lifecycle of an issue

    • Configure permissions to control who can view and edit issues

    • Manage notifications to keep stakeholders informed

    • Answered by AI
    Add your answer
  • Q2. Migrations
    • Add your answer

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Interview questions from similar companies

Senior Support Engineer Interview Questions & Answers

ThoughtWorks user image Anonymous

posted on 2 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Great coding test. provided a code base and was asked to find bugs in the code.

Round 2 - HR 

(1 Question)

  • Q1. Final HR round discussion to check leadership and team spirit
    • Add your answer

Senior Support Engineer Interview Questions & Answers

Encora user image Anonymous

posted on 12 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Explained my roles and responsibilities then the interviewer explained the job profile, I answered the questions related my work
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. This is completely related to technical, how do we approach/respond to the customer and what kind of response we give based on the scenario. Most typical one
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Regarding Salary
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Slk Software Services user image Anonymous

posted on 4 Jan 2025

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain about projects worked
  • Ans. 

    I have worked on various projects involving troubleshooting, system maintenance, and customer support.

    • Managed and resolved technical issues reported by customers

    • Performed system maintenance tasks to ensure optimal performance

    • Provided customer support through phone, email, and chat channels

    • Answered by AI
    Add your answer
  • Q2. Challenges faced while supporting application
  • Ans. 

    Challenges include troubleshooting technical issues, managing user expectations, and coordinating with development teams.

    • Troubleshooting technical issues such as software bugs or network connectivity issues

    • Managing user expectations by providing timely updates and resolutions

    • Coordinating with development teams to escalate complex issues or provide feedback for future improvements

    • Answered by AI
    Add your answer

Technical Support Engineer Interview Questions & Answers

Collabera Technologies user image Anonymous

posted on 17 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. About your previous work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and team as well as

Desktop Support Engineer Interview Questions & Answers

TEKsystems user image Anonymous

posted on 14 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Tell us about yourself
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a passion for troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing desktop support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Strong communication skills to effectively communicate with users and IT teams

    • Certified in ITIL and CompTIA A+

    • Experience in setting up and configuring new hardware

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Test

Desktop Support Engineer Interview Questions & Answers

CitiusTech user image Anonymous

posted on 9 May 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?
    • Add your answer

Technical Support Engineer Interview Questions & Answers

HTC Global Services user image Anonymous

posted on 1 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Finnone master activity
  • Ans. We have support finnone master as per business requirement
    • Answered Anonymously
    Add your answer
  • Q2. LOS production support,
  • Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
    • Answered Anonymously
    Add your answer
  • Q3. LMS production support
  • Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india

Senior Support Engineer Interview Questions & Answers

ThoughtWorks user image Anonymous

posted on 2 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Great coding test. provided a code base and was asked to find bugs in the code.

Round 2 - HR 

(1 Question)

  • Q1. Final HR round discussion to check leadership and team spirit
    • Add your answer

Senior Support Engineer Interview Questions & Answers

Encora user image Anonymous

posted on 12 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Explained my roles and responsibilities then the interviewer explained the job profile, I answered the questions related my work
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. This is completely related to technical, how do we approach/respond to the customer and what kind of response we give based on the scenario. Most typical one
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Regarding Salary
    • Add your answer
More about working at Xoriant

Xoriant Interview FAQs

How many rounds are there in Xoriant Senior Support Engineer interview?
Xoriant interview process usually has 3 rounds. The most common rounds in the Xoriant interview process are Technical and HR.
How to prepare for Xoriant Senior Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Xoriant. The most common topics and skills that interviewers at Xoriant expect are Devops, IIS, IIS Administration, MS SQL Server and SQL Server Administration.
What are the top questions asked in Xoriant Senior Support Engineer interview?

Some of the top questions asked at the Xoriant Senior Support Engineer interview -

  1. Migration of projects from server to cl...read more
  2. Jira project configurat...read more
  3. Jira project configurations and dashboa...read more

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Xoriant Senior Support Engineer Salary
based on 11 salaries
₹7.2 L/yr - ₹14.2 L/yr
6% less than the average Senior Support Engineer Salary in India
View more details

Xoriant Senior Support Engineer Reviews and Ratings

based on 4 reviews

4.5/5

Rating in categories

4.1

Skill development

5.0

Work-life balance

4.1

Salary

4.5

Job security

4.1

Company culture

4.1

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4.5

Work satisfaction

Explore 4 Reviews and Ratings
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