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Atlassian Senior Support Engineer Interview Questions and Answers
Atlassian Senior Support Engineer Interview Experiences
1 interview found
Interview Questionnaire
1 Question
- Q1. Difference between git and Mercurial, How do you resolve merge conflicts, How do you start services in Linux/Windows, Java thread dump, heap dump, deadlock
- Ans.
Answering questions on Git, Mercurial, Linux/Windows services, Java thread dump, heap dump, and deadlock
Git and Mercurial are both version control systems, but Git is more popular and has a steeper learning curve
Merge conflicts occur when two or more people make changes to the same file at the same time, and can be resolved using tools like Git's merge tool or Mercurial's merge tool
Starting services in Linux can be don...
Skills evaluated in this interview
Senior Support Engineer Jobs at Atlassian
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Interview questions from similar companies
I applied via Approached by Company and was interviewed in Apr 2024. There was 1 interview round.
(7 Questions)
- Q1. What is a stack?
- Ans.
A stack is a data structure that follows the Last In, First Out (LIFO) principle, where elements are added and removed from the top.
Elements are added to the top of the stack and removed from the top as well
Common operations on a stack include push (add element) and pop (remove element)
Examples of stacks include the call stack in programming and a stack of plates
- Q2. What is vpc and why it is needed
- Ans.
VPC stands for Virtual Private Cloud, it is needed to securely isolate resources within the cloud environment.
VPC allows you to create a private network in the cloud.
It provides control over network settings such as IP address range, subnets, route tables, and network gateways.
VPC helps in securing resources by setting up security groups and network access control lists.
It enables you to connect your on-premises networ...
- Q3. What is load balancer
- Ans.
A load balancer is a device or software that distributes network or application traffic across multiple servers to ensure no single server is overwhelmed.
Balances traffic across multiple servers
Improves performance and reliability
Can be hardware or software based
Examples: F5 BIG-IP, NGINX, HAProxy
- Q4. What is IAM and policies
- Ans.
IAM stands for Identity and Access Management. Policies are rules that determine who has access to what resources.
IAM is a framework for managing digital identities and controlling access to resources
IAM policies are rules that define the permissions and access levels for different users or groups
IAM policies can be attached to users, groups, or resources to control access
IAM helps organizations ensure that only author...
- Q5. What is DNS server
- Ans.
DNS server is a system that translates domain names to IP addresses, allowing users to access websites using human-readable names.
DNS servers store a database of domain names and their corresponding IP addresses.
When a user enters a domain name in a web browser, the DNS server is queried to find the corresponding IP address.
DNS servers help in the efficient routing of internet traffic by translating domain names to IP ...
- Q6. What are the types of lookup tables
- Ans.
Types of lookup tables include direct mapping, associative arrays, and hash tables.
Direct mapping: uses a key to directly access the corresponding value in the table
Associative arrays: store key-value pairs where keys are unique
Hash tables: use a hash function to map keys to values for efficient retrieval
- Q7. What are troubleshooting steps for network
- Ans.
Troubleshooting steps for network issues
Check physical connections (cables, ports)
Verify network settings (IP address, subnet mask)
Restart networking devices (modem, router)
Run network diagnostics tools (ping, traceroute)
Check for software conflicts or firewall issues
Interview Preparation Tips
Skills evaluated in this interview
(2 Questions)
- Q1. Basic windows on DNS ,DHC, IP
- Q2. Basics of Networking , SQL, firewall, Wireshark, procmon
Interview Preparation Tips
I applied via Company Website and was interviewed before Oct 2021. There were 2 interview rounds.
(4 Questions)
- Q1. First round will be either with Recruiter to check your CV and match it to profile or Directly with Manager after that to see you are fit culturally, technically. It wont be much technical just about your ...
- Q2. Second will be with manager if first was with Recruiter/HR, where he will be asking you about your experience and exposure to RH and he will check if you are fit culturally as well as professionally to his...
- Q3. If all fine, third would be Manager/HR drawing your offer letter without asking your expectation, you can do bargaining here though.
- Q4. 1. How you would troubleshoot a process hanging? 2. How would you troubleshoot slow system performance? 3. Network latency issue? 4.Cluster failover issue? 4. Application unable to start issue? 5. Last tim...
- Ans.
Troubleshooting various technical issues in a support role
For a process hanging, check the system logs and identify the process causing the issue. Use tools like strace or lsof to identify the root cause.
For slow system performance, check CPU, memory, and disk usage. Use tools like top, iostat, and vmstat to identify the bottleneck.
For network latency issues, use tools like ping, traceroute, and tcpdump to identify the...
Interview Preparation Tips
- Openshift
- RHEL
- pacemaker
- Incident management
- Troubleshooting
- SAP technicall
- Linux
2. Check which RH solution needed, practice and prepare on it.
3. Show your strong willingness to work for RH as company.
4. Go through Opensource history and RH contribution and its history
5. Even if lack on some technical skills, Show your desire to learn it fast and you are more open to adjust to new challenges.
Technical Support Engineer Interview Questions & Answers
VMware Software
Anonymous
posted on 2 Jul 2024
(3 Questions)
- Q1. Networking questions
- Q2. VMware VSphere questions
- Q3. OS related questions
(2 Questions)
- Q1. Scenario based questions
- Q2. Will you be ok working in shifts
(2 Questions)
- Q1. Questions about values
- Q2. Salary negotiations
Technical Support Engineer Interview Questions & Answers
Oracle Cerner
Anonymous
posted on 5 Aug 2024
(2 Questions)
- Q1. Few linux commands
- Q2. Explain few, Any command for example
- Ans.
Some common commands for technical support engineers include ping, ipconfig, and tracert.
Ping: Used to test the reachability of a host on an IP network.
Ipconfig: Displays all current TCP/IP network configuration values.
Tracert: Shows the route that packets take to reach a specified destination.
Customer Support Executive Interview Questions & Answers
24/7 Customer
Anonymous
posted on 22 Feb 2024
Selected
I applied via Referral and was interviewed in Jan 2024. There were 3 interview rounds.
Versant round where you have to complete some given task given by them in a given time frame
(1 Question)
- Q1. Talk about your last trip?, Memorable holiday or trip?, About your idol, college life, school life etc
(1 Question)
- Q1. Where manager will ask you some questions about anything but it will be questions mostly about yourself.
Interview Preparation Tips
Desktop Support Engineer Interview Questions & Answers
Infor Global Solution
Anonymous
posted on 11 Dec 2024
(2 Questions)
- Q1. What is your expected salary?
- Q2. Are you willing to relocate?
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Current Job role
(2 Questions)
- Q1. Work Experience
- Q2. Current Job roles and KPIs
(2 Questions)
- Q1. OS Troubleshooting
- Q2. Network Troubleshooting
I applied via Company Website
(1 Question)
- Q1. ATM related questions
(5 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Tell me about yourself.
Interview Preparation Tips
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