Filter interviews by
I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.
Taking aptitude test
Handle customer complaints by listening, empathizing, resolving the issue, and following up.
Listen actively to the customer's complaint without interrupting
Empathize with the customer's feelings and apologize for the inconvenience
Resolve the issue promptly and offer a solution or compensation if necessary
Follow up with the customer to ensure their satisfaction and prevent future complaints
I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.
Labour cost and food cost are two important factors in restaurant management.
Labour cost refers to the total cost of wages and benefits paid to employees.
Food cost refers to the cost of ingredients and supplies used to prepare menu items.
Both labour cost and food cost are important for determining the profitability of a restaurant.
Aim to keep labour cost below 30% of total revenue and food cost below 35% of total reven...
Inventory management is the process of tracking and controlling a company's inventory levels.
It involves monitoring stock levels, ordering and receiving inventory, and keeping track of inventory movement.
Effective inventory management helps to reduce waste, minimize stockouts, and optimize cash flow.
Examples of inventory management techniques include ABC analysis, just-in-time inventory, and economic order quantity.
Inv...
Scheduling management involves creating and managing employee schedules to ensure adequate coverage and efficient operations.
Creating employee schedules based on business needs and employee availability
Adjusting schedules as needed to ensure adequate coverage
Communicating schedules to employees and addressing any scheduling conflicts
Monitoring employee attendance and addressing any issues
Ensuring compliance with labor ...
Top trending discussions
I am a dedicated professional with experience in management. I want to work in Oyo for its innovative approach to hospitality. Life in Bangalore is vibrant and diverse.
I have a strong background in management and leadership roles
I am attracted to Oyo for its innovative technology-driven approach to hospitality
Bangalore offers a vibrant cultural scene with diverse food options and entertainment
The city is known for its
posted on 27 Jul 2018
I applied via Recruitment Consultant and was interviewed before Jul 2017. There were 5 interview rounds.
posted on 19 Aug 2022
I applied via Job Fair and was interviewed before Aug 2021. There were 2 interview rounds.
STR and Tripadvisor ratings are both used to evaluate the performance of hotels, but they differ in terms of data sources and methodology.
STR (Smith Travel Research) rating is based on data collected from participating hotels, providing insights into key performance metrics such as occupancy rate, average daily rate, and revenue per available room.
Tripadvisor rating, on the other hand, is based on guest reviews and rat...
Crypto currency is a digital or virtual currency that uses cryptography for security and operates independently of a central bank.
Crypto currency is decentralized and operates on a peer-to-peer network
Transactions are recorded on a public ledger called a blockchain
Crypto currency can be bought and sold on exchanges
Examples of crypto currencies include Bitcoin, Ethereum, and Litecoin
To drive the growth of an organization, I would focus on strategic planning, effective leadership, employee development, customer satisfaction, and innovation.
Developing and implementing a strategic plan to identify growth opportunities and set clear objectives.
Providing strong leadership and guidance to motivate and inspire employees towards achieving organizational goals.
Investing in employee development and training...
posted on 4 May 2023
I applied via LinkedIn and was interviewed in Apr 2023. There were 4 interview rounds.
It was positive round
posted on 24 Oct 2024
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
The roles and responsibilities of a manager include overseeing daily operations, managing staff, ensuring customer satisfaction, and achieving financial goals.
Overseeing daily operations to ensure smooth functioning of the restaurant
Managing staff by hiring, training, scheduling, and evaluating performance
Ensuring customer satisfaction by addressing complaints, maintaining quality standards, and improving service
Achiev...
Increasing sales can be achieved through various strategies such as implementing promotions, improving customer service, and expanding the menu.
Implement promotions such as happy hour specials or buy one get one free deals
Improve customer service to enhance the overall dining experience and encourage repeat business
Expand the menu to offer a wider variety of options and attract new customers
Utilize social media and onl...
posted on 20 Nov 2024
I applied via LinkedIn and was interviewed in Oct 2024. There were 2 interview rounds.
Sale focus involves setting targets, motivating staff, analyzing sales data, and implementing strategies to increase revenue.
Setting sales targets for the team to achieve
Motivating staff to meet and exceed sales goals
Analyzing sales data to identify trends and opportunities
Implementing strategies such as promotions or upselling to increase revenue
Training staff on effective sales techniques
Monitoring and evaluating sal
Labor cost can be controlled by monitoring scheduling, optimizing staff levels, cross-training employees, and implementing efficient processes.
Monitor scheduling to ensure appropriate staffing levels based on forecasted business
Optimize staff levels by cross-training employees to handle multiple roles
Implement efficient processes to streamline operations and reduce labor hours
Utilize technology such as scheduling softw
I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.
based on 1 interview
Interview experience
based on 63 reviews
Rating in categories
Shift Manager
548
salaries
| ₹1.5 L/yr - ₹4.5 L/yr |
Restaurant General Manager
471
salaries
| ₹3.5 L/yr - ₹7.3 L/yr |
Assistant Restaurant Manager
229
salaries
| ₹2.5 L/yr - ₹4.9 L/yr |
Assistant Manager
185
salaries
| ₹2.2 L/yr - ₹5.2 L/yr |
Restaurant Manager
137
salaries
| ₹3 L/yr - ₹7.8 L/yr |
Oyo Rooms
Jubilant Foods Works
Mahindra Holidays & Resorts
Cafe Coffee Day