Bird Worldwide Flight Services Passenger Service Executive Interview Questions and Answers for Experienced

I really like this job, because it's my dream job

Q1. Spicejet is amazing Air line
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Q2. Air line job Is a paaon I love it
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Q3. How will be guide customer
Ans. 
I will guide customers by providing clear directions, answering questions, and offering assistance with luggage or other needs.
• Provide clear and concise directions to customers

• Answer any questions they may have about the airport or their flight

• Offer assistance with luggage or other needs

• Be friendly and approachable to make customers feel comfortable and welcome

• Stay updated on flight information to provide accurate guid
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Q4. What is customer service
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Customer service is providing assistance and support to customers before, during, and after a purchase.
• Customer service involves actively listening to customers' needs and concerns

• It requires being friendly, patient, and empathetic towards customers

• Providing timely and accurate information to customers is essential

• Resolving customer issues and complaints effectively is a key aspect of customer service

• Examples: Assistin...read more
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Q5. Why you like your lunch job
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Q1. Height, weight, tattoo & scar
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Q2. They're very strict about BMI standards
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Introduction and why do u want to be a Cabin Crew.

Q1. What are you doing currently and where are you staying,
Ans. 
I am currently working as a flight attendant for XYZ Airlines and I am staying in a hotel near the airport.
• Currently working as a flight attendant for XYZ Airlines

• Staying in a hotel near the airport

• Ensuring passenger safety and comfort during flights

• Providing excellent customer service

• Assisting with boarding, serving meals, and attending to passenger needs
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Q2. Why vistara airline??
Ans. 
Vistara airline offers exceptional service, modern fleet, and a strong commitment to passenger satisfaction.
• Vistara airline is known for its exceptional service and hospitality.

• The airline has a modern fleet of aircraft with state-of-the-art amenities.

• Vistara has a strong commitment to passenger satisfaction, ensuring a comfortable and enjoyable flying experience.

• The airline offers a wide range of destinations, both do...read more
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Q3. Last company experience
Ans. 
Worked as a cabin attendant for XYZ Airlines for 3 years.
• Provided exceptional customer service to passengers during flights.

• Ensured the safety and comfort of passengers throughout the journey.

• Assisted in emergency situations and followed all safety protocols.

• Managed in-flight services such as serving meals and beverages.

• Collaborated with the cabin crew and pilots to maintain a smooth operation.

• Received positive feedbac...read more
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Q1. Why do you want to ground staff job?
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Q2. Tell me about your introduction?
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Q3. What is ground?
Ans. 
Ground refers to the area of an airport where aircraft are parked, loaded, unloaded, and refueled.
• Ground staff are responsible for coordinating activities on the ground such as baggage handling, aircraft marshalling, and passenger assistance.

• Ground operations also include maintenance of runways, taxiways, and aprons.

• Examples of ground staff roles include ramp agents, baggage handlers, aircraft cleaners, and ground crew
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Q4. How many is category airlines?
Ans. 
There are four categories of airlines: major, national, regional, and cargo.
• Major airlines are large carriers that operate internationally and domestically, such as American Airlines and Delta Air Lines.

• National airlines are carriers that operate within a specific country, like Air India or Qantas.

• Regional airlines typically operate shorter flights within a specific region, such as SkyWest Airlines or Horizon Air.

• Cargo...read more
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Q5. What is Password fullfrom?
Ans. 
Password fullfrom is a term used to describe a password that contains a combination of uppercase and lowercase letters, numbers, and special characters.
• Password containing uppercase and lowercase letters

• Password containing numbers

• Password containing special characters

• Example: P@ssw0rd
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Q1. They check your BMI
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Q1. They check your english
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They give you topic to argue

Q1. They ask you about yourself
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Q1. Why you want to become crew & why you choose spicejet airlines.
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Give some topics to discuss & share the feedback

Q1. Meeting at head office
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Q1. Topic about the the traffuc
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Q2. What is the customer care and what is cabin crew
Ans. 
Customer care is providing excellent service to customers, while cabin crew are trained professionals who ensure the safety and comfort of passengers during a flight.
• Customer care involves anticipating and meeting the needs of customers

• Cabin crew are responsible for safety demonstrations, serving food and drinks, and responding to emergencies

• Both customer care and cabin crew require excellent communication and interper...read more
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