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The assignment given was really thoughtful, it took me almost four days to finish it as it required in-depth research and creativity, but I enjoyed every bit of it.
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I was interviewed in Aug 2024.
Experienced customer support professional with a background in managing teams and resolving customer issues.
Over 5 years of experience in customer support roles
Managed a team of 10 customer support representatives at previous company
Implemented new customer support strategies that improved customer satisfaction ratings
Skilled in resolving escalated customer issues and providing excellent service
I have extensive experience in customer support, strong leadership skills, and a passion for helping customers.
I have over 5 years of experience in customer support roles, including managing a team of support agents.
I have a proven track record of improving customer satisfaction scores and reducing response times.
I am skilled in conflict resolution and have successfully de-escalated challenging customer situations.
I am...
I have over 5 years of experience in customer support, including managing a team of 10 representatives.
Managed a team of 10 customer support representatives in my previous role
Implemented new customer service strategies that improved response times by 20%
Utilized CRM software to track customer interactions and resolve issues efficiently
I prioritize my tasks based on deadlines, importance, and impact on customers.
I create a to-do list with all tasks and deadlines
I prioritize tasks based on urgency and importance
I consider the impact on customers and prioritize tasks that directly affect them
I regularly reassess priorities and adjust as needed
I would approach resolving an issue by first understanding the root cause, communicating effectively with all parties involved, and implementing a solution that meets the needs of the customer.
Identify the root cause of the issue by gathering relevant information and analyzing the situation.
Communicate effectively with the customer to understand their perspective and ensure they feel heard and valued.
Collaborate with i...
Possible reasons for not being hired include lack of relevant experience, cultural fit, salary expectations, and competition from other candidates.
Lack of relevant experience in customer support management
Not a good cultural fit with the company's values and work environment
Salary expectations that are higher than the company's budget
Strong competition from other candidates with more experience or qualifications
I applied via Campus Placement and was interviewed in Oct 2024. There were 3 interview rounds.
MCQ based questions and provide me practice problems
Coding problems provide and give some ideas to attend this round
I applied via Job Portal and was interviewed in Sep 2024. There was 1 interview round.
K8s architecture is a container orchestration platform that manages containerized applications across a cluster of nodes.
Kubernetes follows a master-slave architecture with a master node and multiple worker nodes.
Master node components include API server, scheduler, controller manager, and etcd.
Worker node components include kubelet, kube-proxy, and container runtime (e.g. Docker).
Kubernetes uses Pods as the smallest d...
TCP handshake is a process where two devices establish a connection by exchanging SYN and ACK packets. TLS is a protocol that ensures secure communication over the internet.
TCP handshake involves three steps: SYN, SYN-ACK, ACK
TLS (Transport Layer Security) is a cryptographic protocol that provides secure communication over a network
TLS ensures data integrity, authentication, and confidentiality
Example: When a client wa...
Apna interview questions for popular designations
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
The assignment was straightforward and involved sorting data and using Excel.
The interview felt hurried and appeared to be conducted solely for the sake of formality; furthermore, the interviewer was on the move and frequently modified the case study questions while adding more information.
Get interview-ready with Top Apna Interview Questions
I am a seasoned Business Analyst with a track record of successful projects and achievements.
Led a cross-functional team to implement a new CRM system, resulting in a 20% increase in customer satisfaction
Developed a data-driven pricing strategy that led to a 15% increase in revenue
Managed a project to streamline inventory management processes, reducing costs by 10%
I applied via Walk-in
Surely! Might you at some point if it's not too much trouble, give more unambiguous data or a subject for the contextual analysis you're keen on?
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.
I am a recent graduate with a degree in Computer Science and a passion for coding and problem-solving.
Graduated with a degree in Computer Science
Passionate about coding and problem-solving
Completed internships at tech companies
Participated in coding competitions
I have previous experience working as a marketing intern at XYZ Company.
Assisted in creating social media content and managing online campaigns
Conducted market research and analysis to identify target audience
Collaborated with team members to develop marketing strategies
posted on 13 Oct 2024
I applied via Company Website and was interviewed in Apr 2024. There were 2 interview rounds.
Tallent, technology,training, development
Right,straight,fast,power
I have over 5 years of experience in b2b sales, managing key accounts and driving revenue growth.
Managed key accounts by building strong relationships and understanding their needs
Developed and implemented strategic sales plans to increase revenue
Negotiated contracts and pricing agreements to ensure mutual benefit for both parties
Collaborated with cross-functional teams to deliver exceptional customer service
Utilized C...
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The duration of Apna interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 37 interviews
Interview experience
Hyderabad / Secunderabad,
Bangalore / Bengaluru
1-3 Yrs
₹ 4-5 LPA
Business Development Executive
39
salaries
| ₹0 L/yr - ₹0 L/yr |
Key Account Manager
17
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| ₹0 L/yr - ₹0 L/yr |
Operations Executive
16
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Software Engineer
14
salaries
| ₹0 L/yr - ₹0 L/yr |
Business Development Manager
14
salaries
| ₹0 L/yr - ₹0 L/yr |
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