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Apna Customer Support Manager Interview Questions and Answers

Updated 8 Feb 2025

Apna Customer Support Manager Interview Experiences

1 interview found

Customer Support Manager Interview Questions & Answers

user image Anonymous

posted on 8 Feb 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Can you provide a brief introduction about yourself?
    • Add your answer
  • Q2. Can you explain why you believe you are a good fit for this job?
    • Add your answer
  • Q3. What was your past experience, and how can you leverage your skills in this role?
    • Add your answer
Round 2 - HR 

(4 Questions)

  • Q1. Can you tell me about yourself?
    • Add your answer
  • Q2. How do you prioritize your tasks?
    • Add your answer
  • Q3. How would you approach resolving an issue in a given situation?
    • Add your answer
  • Q4. What are the reasons a company might choose not to hire you?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be straightforward and optimistic; it's straightforward: don't accept less than a customer support role that offers more than $25,000.

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Interview Tips & Stories
2w
heartwarmingracoon
Verified Icon
·
works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

T&M Services consulting user image Anonymous

posted on 2 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me somthing about yourself
    • Add your answer

Customer Service Associate Interview Questions & Answers

CIEL HR user image Anonymous

posted on 14 Oct 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction, Basic logical question
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. What is customer service Kpi Kra
  • Ans. 

    Customer service KPIs and KRA are key performance indicators and key result areas used to measure and evaluate the effectiveness of customer service operations.

    • Customer service KPIs are quantifiable metrics used to measure the performance of customer service operations, such as response time, customer satisfaction scores, and resolution rates.

    • Customer service KRAs are specific areas of focus or goals that customer serv...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any option then only join this.no future security.HR never support you and very rude.
More about working at Apna

Apna Interview FAQs

How many rounds are there in Apna Customer Support Manager interview?
Apna interview process usually has 2 rounds. The most common rounds in the Apna interview process are One-on-one Round and HR.
How to prepare for Apna Customer Support Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Apna. The most common topics and skills that interviewers at Apna expect are Communication Skills, Typing Speed, blended process and email process.

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Apna Customer Support Manager Interview Process

based on 1 interview

Interview experience

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Excellent
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Apna Customer Support Manager Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

3.0

Skill development

4.0

Work-life balance

3.0

Salary

3.0

Job security

3.5

Company culture

2.9

Promotions

3.5

Work satisfaction

Explore 2 Reviews and Ratings
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