Customer Support Manager Interview Questions and Answers

BS6 Phase 1 vehicles have stricter emission norms compared to BS4, while Phase 2 vehicles have additional regulations for on-board diagnostics.

• BS6 Phase 1 vehicles have reduced emissions of pollutants like nitrogen oxides, particulate matter, and hydrocarbons compared to BS4 vehicles.

• BS6 Phase 2 vehicles have stricter regulations for on-board diagnostics systems to monitor the vehicle's emissions performance in real-time.

• Phase 2 vehicles also have requirements for durability ...read more

Basic steps of diagnosis involve gathering information, conducting tests, analyzing results, and determining a treatment plan.

• Gather information from the patient about symptoms, medical history, and any relevant factors.

• Conduct physical examinations, laboratory tests, imaging studies, and other diagnostic procedures.

• Analyze the results of the tests to identify the underlying cause of the symptoms.

• Based on the diagnosis, develop a treatment plan which may include medications, ...read more

Tata commercial vehicles contribute significantly to the revenue and profit of Tata Motors.

• Tata Motors is a leading manufacturer of commercial vehicles in India.

• Their commercial vehicle segment includes trucks, buses, and construction vehicles.

• Tata commercial vehicles are known for their reliability, durability, and cost-effectiveness.

• The revenue and profit generated from Tata commercial vehicles play a crucial role in the overall financial performance of Tata Motors.

Lead generation of new clients is a crucial aspect of customer support management.

• Developing a comprehensive lead generation strategy

• Identifying target audience and creating buyer personas

• Creating engaging content and utilizing social media platforms

• Networking and attending industry events

• Tracking and analyzing metrics to measure success