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AMS Comtel BPMS Customer Service Executive Interview Questions and Answers for Experienced

Updated 23 Aug 2023

AMS Comtel BPMS Customer Service Executive Interview Experiences for Experienced

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. First question everyone know very well That is tell me about yourself and work experience and qualifications then they will ask different questions with your answers.
  • Q2. About your self,experience and qualifications.

Interview Preparation Tips

Topics to prepare for AMS Comtel BPMS Customer Service Executive interview:
  • Customer Experience
  • Yourself
Interview preparation tips for other job seekers - If you facing financial issues and you are seeking job so guys you can go directly 365 days hiring on in this company.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How you're willing to work
  • Ans. 

    I am willing to work diligently, adapt to different situations, and go above and beyond to provide excellent customer service.

    • I am willing to work flexible hours to accommodate customer needs.

    • I am open to learning new skills and technologies to improve customer satisfaction.

    • I am committed to resolving customer issues in a timely and efficient manner.

    • I am willing to collaborate with team members to ensure a positive cus...

  • Answered by AI
  • Q2. Tell me about your self unique way
  • Ans. 

    I am a dedicated customer service executive with a passion for problem-solving and a knack for building strong relationships with clients.

    • I have over 5 years of experience in customer service roles, where I have honed my communication and conflict resolution skills.

    • I am known for my ability to remain calm under pressure and handle difficult situations with professionalism.

    • I believe in going above and beyond to ensure c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Previous experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Have good communication
Interpersonal skills
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Normal question were asked Q.1) where did i complete my graduation from?
  • Q2. Q.2) Golden rules of accounting?
  • Ans. 

    Golden rules of accounting are basic principles to maintain financial records accurately.

    • Debit the receiver, credit the giver

    • Debit what comes in, credit what goes out

    • Debit all expenses and losses, credit all incomes and gains

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Experience that I gained in the company was great and the all the colleagues were very helpful
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Why should we hire you?
  • Q2. What is customer support?
  • Ans. 

    Customer support is a service provided by a company to assist customers with inquiries, issues, and complaints.

    • Customer support involves addressing customer inquiries, issues, and complaints in a timely and professional manner.

    • It includes providing information about products or services, troubleshooting technical problems, and resolving billing disputes.

    • Customer support can be offered through various channels such as p...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Introduce yourself ?
  • Q2. Which is your dream company?
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test 

General questions , maths ,GI, basic networking

I applied via Referral and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How you clear interview at Hewlett Packard Pvt ltd

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong knowledge of hardware and networking ,
Knowledge of networking devices
Previous Working experience
Knowledge of installation of OS and software
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Basic experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. SMART Technic questions
  • Q2. Check for Smart technic

I was interviewed before Dec 2020.

Interview Questionnaire 

1 Question

  • Q1. Why you want to join BPO field

Interview Preparation Tips

Interview preparation tips for other job seekers - The simple answer I love to interact with different kind of people and want to improve my communication skills.

I applied via Walk-in

Round 1 - Technical 

(1 Question)

  • Q1. Denail management Medical billing

Interview Preparation Tips

Interview preparation tips for other job seekers - Great interview great experience

AMS Comtel BPMS Interview FAQs

How many rounds are there in AMS Comtel BPMS Customer Service Executive interview for experienced candidates?
AMS Comtel BPMS interview process for experienced candidates usually has 2 rounds. The most common rounds in the AMS Comtel BPMS interview process for experienced candidates are Resume Shortlist and HR.

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based on 1 AMS Comtel BPMS interview
WalkIn
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Low Confidence means the data is based on a small number of responses received from the candidates.
AMS Comtel BPMS Customer Service Executive Salary
based on 17 salaries
₹1.6 L/yr - ₹2.4 L/yr
35% less than the average Customer Service Executive Salary in India
View more details

AMS Comtel BPMS Customer Service Executive Reviews and Ratings

based on 5 reviews

3.0/5

Rating in categories

3.0

Skill development

3.0

Work-Life balance

2.6

Salary & Benefits

2.7

Job Security

2.9

Company culture

2.4

Promotions/Appraisal

2.9

Work Satisfaction

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