American Express Interview Questions, Process, and Tips for Experienced

Round: Test
Experience: Offline test 1hr

Round: Resume Shortlist
Experience: There was an Ad in the newspaper for a vacant position. I sent my resume to the company and they shortlisted me for an interview.
Tips: Make sure that your resume is checked for any grammatical errors and spelling mistakes because that reflects very poorly.

Round: HR Interview
Experience: After my resume got shortlisted, I was called in for a formal face to face interview. My interviewers were very polite and sweet and they guided me well to ensure a smooth interview process.
Tips: Be neatly dressed and on time!

Round: Test
Experience: A written test was taken in order to assess my typing and reading skills.
Tips: Make sure you are well versed with the keyboard and short cuts.
Duration: 15 minutes
Total Questions: 10

Round: HR Interview
Experience: When I went for the interview, I had no ideal that they were hiring for this position. They had asked for my previous work experience and based on that, they shortlisted my CV and asked me to wait for the next round.
Tips: Do not expect anything and stay clear in your thoughts. Do not think too much about the interview and do not try to impress anyone.

Round: Resume Shortlist
Experience: When I went for the interview, I had no ideal that they were hiring for this position. They had asked for my previous work experience and based on that, they shortlisted my CV and asked me to wait for the next round.
Tips: Do not expect anything and stay clear in your thoughts. Do not think too much about the interview and do not try to impress anyone.

Round: Resume Shortlist
Experience: After shortlisting the resume they started off with the voice and accent round to check my comand over the English language and grammer and vocabulary skills.
Tips: Do not rush to try to speak fast. Take your time and talk slowly. Try and use a nutral accent and do not fake the accent if you cannot manage to carry it over.

Round: Problem Statement
Experience: I had applied for the American Express FRAUD prevention team so they asked me a situation where I had to deal with a Amex card member and prevent fraud on his card. In the been ming I got a little nervous (getting nervous is a part and parcel of the game) but then I was able to get the trick of dealing with a person like that over the phone.
Tips: Eventhough nervousness is present, do not loose your focus on the given situation and try to find a way to solve the given problem instead of getting more nervous. This is a bit hard process to do but a little bit of experience would do the trick.

Skills: Analytical Skills, Behavioural Skills, Patience, Problem Solving Abilties, Decision Making Skill, Presence Of Mind, Confidence

Round: Resume Shortlist
Experience: Resume's were selected out of the lot and the rest were sent back
Tips: Make your resume short and to the point

Round: Group Discussion
Experience: Had a discussion if a person's clothes like formals are more important than the whole personality of the individual
Tips: Opinion should be strong and no need to shout
Duration: 5 hours

Round: HR Interview
Experience: Gave a short introduction and then shared all the work experience
Tips: Again explain everything to the point and keep it short, interviewer has a lot of candidates to interview.

Round: Other Interview
Experience: Gave introduction, shared work experience and was asked about my hobbies
Tips: Be confident and say whatever you want with confidence

Round: Other Interview
Experience: Introduction, work experience, hobbies, was given a particular situation and how would i handle it
Tips: Be analytical and confident