American Express Sr. Fraud Protection Analyst Interview Questions and Answers

Q1. Tell me about yourself
Ans. 
I am a detail-oriented professional with a background in investigating and preventing fraud.
• Experienced in analyzing financial data and identifying suspicious activities

• Skilled in conducting interviews and interrogations to gather information

• Familiar with various fraud detection tools and techniques

• Strong attention to detail and ability to work under pressure

• Excellent communication and problem-solving skills
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Q1. Tell me about yourself
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Experienced fraud specialist with a background in investigating financial crimes and implementing fraud prevention measures.
• Over 5 years of experience in fraud detection and prevention

• Skilled in analyzing financial data and identifying suspicious patterns

• Proficient in using fraud detection software and tools

• Successfully led investigations resulting in the prosecution of fraudsters
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Psychometric test which was conducted online

Q1. Manager round where basics of fraud knowledge will be tested. Interviewer has focused on communication skills and our problem solving
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Q1. Just package discussion and company policies
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Q1. Explain about your previous roles and responsibilities
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Q1. They provided a scenario and I had to explain how I would handle it
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Q2. How well do you work under pressure?
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Q1. Basic information regarding the background
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Q1. Detailed interview questions regarding background and experience if any
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Q1. Tell me about yourself
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Q2. What do you know about HSBC?
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Q3. How did you get to know about this job?
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Q1. Introduce yourself briefly.
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Q2. What do you know about HSBC?
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Q3. What are the lions of HSBC? Do you know the symbol and story behind it?
Ans. 
The lions of HSBC are a symbol of strength and stability. They represent the bank's commitment to its customers.
• The lions are a pair of bronze statues that stand guard outside HSBC's headquarters in London.

• They were designed by sculptor Nick Elphick and installed in 2002.

• The lions are modeled after the original lions that stood outside the bank's Shanghai office in the early 20th century.

• The lions are a symbol of the b...read more
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Q4. What do you know about this role? Do you have any prior experience in fraud operations?
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Q5. How did you get to know about this job?
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Q6. Where are you based?
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Q1. Why should we hire you? What makes you the right candidate?
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Q2. Will you work for night shift?
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Q1. Who referred you for this job role?
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Q2. What is your package expectation?
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Basic maths, arithmetic and language assesment

Q1. One to one interview
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Q2. Tell me about your previous experience.
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Q3. Tell me what is chargeback and credit card fraud
Ans. 
Chargeback is a dispute between a customer and a merchant over a transaction. Credit card fraud is unauthorized use of a credit card.
• Chargeback occurs when a customer disputes a transaction and requests a refund from the merchant's bank.

• Credit card fraud is when someone uses another person's credit card without their permission.

• Examples of credit card fraud include skimming, phishing, and identity theft.

• Fraud specialis...read more
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Q1. Salary expectations
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Q1. Self Introduction
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Q2. Short and long term goals
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