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Amazon Web Services Technical Customer Service Associate Interview Questions and Answers

Updated 27 Jun 2021

2 interviews found

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I applied via Naukri.com and was interviewed in May 2021.

3 Interview Rounds

Interview Questions

  • Q1. All question were based on the 7 principles of Amazon. It's good to take each one and think of one example of how you fulfilled that. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and speak your mind. They are not looking for robots who yes to everything. They want to see if you can communicate and are a person with original ideas.

I applied via Naukri.com and was interviewed in Jan 2021.

6 Interview Rounds

Interview Questions

  • Q1. The time you had received a difficult feedback Add Answer
  • Q2. The time you dived deep to solve a problem. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All the questions were based on behavioural types and scenario based. Every answers should be answered on a methodology called STAR. Refer 'interviewing at Amazon' in google and prepare for some behavioural type questions from your real time experience. Questions are intended with 14 leadership principles

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
2

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and documents submission

Interview Preparation Tips

Interview preparation tips for other job seekers - I prefer for the people can join 247.ai because the companies culture and environment is really good,working with the company feels we are gaining knowledge and getting an good experience.
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

I applied via Job Portal

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Talk about yourself and what do you know about the organisation (ADP)

Interview Preparation Tips

Topics to prepare for Automatic Data Processing (ADP) Customer Service Executive interview:
  • Finance Related questions
  • About the organisation
  • About your stability
  • Why do you wish to work with ADP
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. He asked me to give a introduction
  • Q2. He asked me to tell something about my last job

Interview Preparation Tips

Interview preparation tips for other job seekers - Round 1 was hr round then vna round took place after that final round , overall experience was quite good

I applied via Walk-in and was interviewed in Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. HR - about self introduction
  • Q2. What is motivation for middle class boys !

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen first then learn it, without motivation we will never get anything

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (5 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Do you know about our company
  • Q3. What you can do when you have 24 hours of free
  • Q4. What are your hobbies
  • Q5. Do u have any questions for me

Interview Preparation Tips

Interview preparation tips for other job seekers - Be relax at the time of the interview afterall hr is also a human.

I applied via Company Website and was interviewed in Jul 2022.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. What do you think Google Operations Center does?
  • Q2. Explain your Educational Background and your previous work (if you have any)
  • Q3. What would motivate you to come to work every day?
  • Q4. How would you handle an irate customer?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answers. Explain carefully.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed before Feb 2023.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Why do you want to join MS

I applied via Company Website and was interviewed in Nov 2021.

4 Interview Rounds

Interview Questions

  • Q1. In technical round, they asked questions on core java. Add Answer
  • Q2. In managerial the question was situation based Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear with the basics

Amazon Web Services Interview FAQs

How to prepare for Amazon Web Services Technical Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon Web Services. The most common topics and skills that interviewers at Amazon Web Services expect are Cloud Computing, Customer Service, MS Office, Technical Support and Windows.

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based on 2 Amazon Web Services interviews
Job Portal
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Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Amazon Web Services Technical Customer Service Associate Salary
based on 37 salaries
₹3.5 L/yr - ₹7 L/yr
6% more than the average Technical Customer Service Associate Salary in India
View more details

Amazon Web Services Technical Customer Service Associate Reviews and Ratings

based on 5 reviews

4.8/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

4.7

Salary & Benefits

5.0

Job Security

5.0

Company culture

4.1

Promotions/Appraisal

4.7

Work Satisfaction

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