Amazon Web Services Technical Customer Service Associate Reviews
based on 5 reviews
Updated 2 Sep, 2023
Overall Rating
4.8/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Job Security
5.0
Work-Life balance
5.0
Skill development
4.7
Salary & Benefits
4.7
Work Satisfaction
4.1
Promotions/Appraisal
Amazon Web Services is rated
4.8 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon Web Services is rated
4.8 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Popular
Technical Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Technical Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jun 2022
Likes
Best company to work for
Dislikes
There is nothing to dislike about my company it is really a wonderful place to work for
Work Details
Great
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Customer Service Associate (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Sep 2023
Likes
Amazon has an amazing work environment and provides an appropriate work life balance. The work culture and ethics followed in Amazon is truly commendable.
Dislikes
Where Amazon is amazing in it’s own way but there is lack of transparency and trust within the management.
Technical Customer Service Associate (working remotely)
Full Time
·
AWS CS Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Sep 2022
Likes
Get to learn everyday. It's always day 1. You will never get bored
Dislikes
Regional favouritism
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Customer Service Associate in
Bangalore / Bengaluru
IT Consulting Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Aug 2021
Likes
The company does not discriminate candidates on the basis of your background. As long you understand and are adhering to company's principles, AWS welcomes you with open arms.
Growth in the company is only limited to your personal efforts and learning curve
Dislikes
Salaries can be better, when working in a global environment comparisons will automatically creep in.
Work Details
Challenging, new learnings every day. As long as you are meeting metrics, life is peaceful and there is no absurd
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Technical Customer Service Associate in
Bangalore / Bengaluru
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Nov 2019
Likes
The working environment is great. Very friendly people and supportive colleagues.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Software Engineer in
Chennai
Full Time
·
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Jan 2025
Likes
My project was very interesting
Dislikes
The overall work was too much
Senior Analyst in
Pune
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Dec 2024
Likes
Best organisation for everyone
Dislikes
No dislike
Technical Support Executive in
Navi Mumbai (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 18 Nov 2024
Likes
Everything is good, just not so good in terms of hikes and promotions. But good for start.
Dislikes
Nothing
Technical Support Executive in
Bangalore / Bengaluru (working remotely)
Full Time
·
Technical Support Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 08 Nov 2024
Likes
The culture and the office infrastructure
Dislikes
The way the find excuses to not give you any appraisal or salary raise
Software Engineer in
Dublin
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Sep 2024
Likes
Good company culture
Dislikes
Too much love for Bezos
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Support Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 19 Aug 2024
Likes
Culture was good
Dislikes
Nothing I can think off
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Aug 2024
Likes
Learnt a lot over here as per technicals
Dislikes
Running over the numbers
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Network Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 02 Jul 2024
Likes
Good
Dislikes
Nothing all are nice
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Lead in
Kolkata
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Mar 2024
Likes
Amazon is not a company it's a industry and Brand ,it's dream come true to join Amazon .
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Software Developer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 16 Dec 2023
Likes
Accelerated learning and growth
Compensation
Dislikes
Work life balance can improve
Job security
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other Amazon Web Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
AWS Cloud Engineer in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Being Amazonian I like the reputation given in market, work Life balance, skills they provide to train ourselves, the must is job security. What ever the situation Amazon has job security.
Liberty.
Dislikes
The only thing I dislike is appraisal for the work contributed, promotions have some limitations which I didn't like as it has to be modified.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Bangalore / Bengaluru (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 31 Oct 2024
Likes
The culture of the organisation is good.
Dislikes
All managers think they are the owner of the business but they forget they have another manager who things they are owner. All decisions are taken with partiality at prime.
Work life balance can never be told or spoken about in India. The rest of the world will follow it but won't let you have any balance of it.
Database Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Salary is good, worklife balance is good
Dislikes
working culture is not at all good
no proper colloboration in my team at least
everyone is in isolated working mode
no mentality to work together as a team
everyone wanted to prove themselves rather than working together as a team
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Financial Analyst in
Hyderabad / Secunderabad
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Aug 2024
Likes
As I am into operations it's good enough environment and a good team to work with also I am in collections , so we have a small cute team which is good.
Dislikes
I think they should give us more overtime or bonus or insentive opportunities as we have none right now... considering we are into collections.
Software Development Engineer II in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 30 Jul 2024
Likes
Good compensation, interesting work, and based on the team, a great environment to interact with smart people
Dislikes
Bad mechanisms for manager expectations, and opportunities for growth are heavily team/charter dependent
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Solutions Manager in
Bangalore / Bengaluru
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 27 Jun 2024
Likes
Organization standards are very good for learning, there is platform for new learnings and implementation.
Dislikes
Company culture always depends on manager. Micro management, abusive language, and pet pampering irritates . Promotion is a dream of 70% employees.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Technical Program Manager in
Herndon
Full Time
·
IT Security Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 May 2024
Likes
They will give you 6-8 times more than the work you signed up for , make it a bare minimum expectation and then grill through the process . In the end , you do become a seasoned professional that has high testing limits.
Dislikes
Everything , gaslighting into believing you aren’t good enough , glorifying working on weekends, birthdays and holidays , giving you massive programs(multiple ) to lead end to end which should be led by 4-6 resources to begin with and even if you are exceptionally performing (proving metrics ) they will reduce your annual performance review rating by finding something you didn’t do like lack of automation or process improvement on the side. Expect you to deliver 100+ hours of work in 40 hours and blame it on you if you aren’t able to deliver that....Read More
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Technical Account Manager in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 03 May 2024
Likes
Before Covid Company used to give importance to employees as well after Covid employees are least important they prioritize Customers over everything.
Dislikes
No worklife balance, the culture has become toxic. Management needs employees to work more than expected impress higher management. The goals are not aligned to the regular day to day work, need to do extra work which most of the employees do not have time to achieve them due to time constraint.
Work Details
Work policy:
2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City, Travel Within Country.
Software Development Engineer II in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Apr 2024
Likes
Salary is good
Dislikes
Toxic work culture . No appreciation by managers nor any help given by seniors . Feels stuck in career , no growth and hectic work life
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Solution Architect in
New Delhi
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Apr 2024
Likes
Nothing, working at Amazon is the worst decision anyone can take.
Lot of internal politics and incapable management.
Indian head of AWS ES is the worst. Amazonian and their pace of development is now story of books
Dislikes
Everything
Work Details
Work policy:
2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City, Travel Within Country.