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Google Customer Support Associate Interview Questions and Answers
Google Customer Support Associate Interview Experiences
1 interview found
I applied via Company Website and was interviewed in Jul 2022. There was 1 interview round.
(4 Questions)
- Q1. What do you think Google Operations Center does?
- Ans.
Google Operations Center is responsible for managing and monitoring Google's infrastructure and services.
Google Operations Center oversees the operation and maintenance of Google's data centers.
They monitor the performance and availability of Google's services, such as Google Search, Gmail, and Google Cloud Platform.
The center handles incident management and response to ensure minimal downtime and quick resolution of i...
- Q2. Explain your Educational Background and your previous work (if you have any)
- Q3. What would motivate you to come to work every day?
- Q4. How would you handle an irate customer?
- Ans.
I would listen to their concerns, empathize with them, and offer a solution to their problem.
Remain calm and professional
Listen actively to their concerns
Empathize with their situation
Apologize for any inconvenience caused
Offer a solution to their problem
Follow up to ensure their satisfaction
Interview Preparation Tips
Interview questions from similar companies
Customer Support Associate Interview Questions & Answers
24/7 Customer
Anonymous
posted on 20 Nov 2024
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
(2 Questions)
- Q1. Self introduction
- Q2. Assessment and documents submission
Interview Preparation Tips
Customer Support Associate Interview Questions & Answers
Automatic Data Processing (ADP)
Anonymous
posted on 9 Jan 2025
I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Walk me through the resume
(2 Questions)
- Q1. Walk me through the resume
- Q2. Salary expectation
Interview Preparation Tips
(1 Question)
- Q1. About your self
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. He asked me to give a introduction
- Q2. He asked me to tell something about my last job
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about your self
- Q2. Where do you see yourself in 5 years
(2 Questions)
- Q1. Tell me about your self
- Q2. Resume related questions
Interview Preparation Tips
I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. HR - about self introduction
- Q2. What is motivation for middle class boys !
- Ans.
Middle class boys are motivated by financial stability, career growth, and social status.
Financial stability is a major motivator for middle class boys as they often come from families with limited resources.
Career growth and opportunities for advancement are also important motivators as they seek to improve their economic status.
Social status and recognition from peers and society can also be a driving force for motiv...
Interview Preparation Tips
(5 Questions)
- Q1. Tell me something about yourself.
- Q2. Do you know about our company
- Q3. What you can do when you have 24 hours of free
- Q4. What are your hobbies
- Q5. Do u have any questions for me
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Microsoft Corporation
Anonymous
posted on 26 Feb 2024
I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. Why do you want to join MS
Engineer- Customer Support Interview Questions & Answers
Salesforce
Kumar Ankit Singh
posted on 14 Dec 2021
I applied via Company Website and was interviewed in Nov 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. In technical round, they asked questions on core java.
- Q2. In managerial the question was situation based
Interview Preparation Tips
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